ResumeHelp Reviews 

4,850
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers regularly mention that the online platform is very easy to navigate and helps them build nice looking resumes and cover letters quickly without any stress. People also deeply appreciate the friendly staff and helpful customer service representatives who provide great suggestions on professional wording and templates. However, some customers also noted unexpected subscription charges and experienced ongoing difficulties with formatting documents or trying to cancel accounts properly. A few reviewers additionally mentioned being ignored by support teams or facing technical obstacles when attempting to make simple edits.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how easy the platform is to navigate... See more

Service

Clients share satisfaction with the helpful resume assistance and professional representatives. However,... See more

Customer service

Customers had positive experiences with customer service, expressing appreciation for friendly and helpful... See more

Staff

Consumers find staff to be positive, highlighting that representatives are very friendly, thorough, and... See more

Subscription

Reviewers express widespread dissatisfaction regarding unexpected subscription charges and hidden fees... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything was almost perfect. All previous calls were handled well until I tried to cancel.... I got the position. I got the run around from David who told me he couldn't find any account. So no help... See more

Company replied

Rated 4 out of 5 stars

I need more feed back since I have still yet to get a job but my resume is very professional looking after a few tries I got a great looking resume and cover letter too. So why dont I attract more off... See more

Company replied

Rated 4 out of 5 stars

Helps create a good resume, but bulky and formatting can be difficult. I spent a long time trying to minimize to two pages and had to edit and preview a couple dozen times

Company replied

Rated 4 out of 5 stars

I think you are great, then I was scammed. Not by you guys, but by a group that offered me a job. Only if I used their service to design a better resume to Johnson & Johnson liking. Johnson & Johnson... See more

Company replied


Company details

  1. Resume Service

Written by the company

The easiest way to create a professional resume. Choose your favorite resume style. Insert pre-written examples. Download and print your new resume.


Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

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4.2

All reviews

(4,850)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Thanks to your helpful resume.com

Thanks to your helpful resume.com, I was able to produce a resume and the résumé listed all my qualities and strengths; impressive for any employer who’s looking for help. The only reason I didn’t give “5 stars” on the review, was because my name on the resume top was out of proportion in size to the rest of the résumé. I tried to reduce its size but the font and size of the font that I usually use was not listed among the choices. Great idea, your website. I wish your website great success!

May 7, 2025
ResumeHelp logo

Reply from ResumeHelp

Thank you for taking the time to leave us such a glowing review!
Your kind words mean a lot to us, and we are grateful for your support. As well thank you for your feedback. We greatly appreciate it and will ensure that it is forwarded for consideration.
At ResumeHelp, we are committed to delivering the best possible experience to our customers, and your input helps us make the necessary improvements. Thank you again for choosing our business.

ResumeHelp.

Rated 5 out of 5 stars

Kind and help

The rep was extremely helpful and kind and rectified the issue I was having. She was great.

April 30, 2025
ResumeHelp logo

Reply from ResumeHelp

"Thank you for your valuable feedback; it means the world to us. The happiness of our customers brightens our days and motivates us to do even better."

Rated 5 out of 5 stars

The representative was amazing and very…

The representative was amazing and very knowledgeable. She went above and beyond to assist me. She deserves a raise.

April 11, 2025
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Reply from ResumeHelp

"Thank you for your valuable feedback; it means the world to us. The happiness of our customers brightens our days and motivates us to do even better."

Rated 5 out of 5 stars

GREAT WAY TO FORMAT

An easy way of formatting emails

April 10, 2025
ResumeHelp logo

Reply from ResumeHelp

"Thank you for your valuable feedback; it means the world to us. The happiness of our customers brightens our days and motivates us to do even better. "

Rated 5 out of 5 stars

Nice

Nice customer service

March 10, 2025
ResumeHelp logo

Reply from ResumeHelp

Hello,

We’re thankful for the amazing feedback you have given us!

Rated 5 out of 5 stars

Excellent Service

Their templates are great to use and have a variety of styles to choose from. What I loved the most was how customer service assisted me when I had problems with the application. Thank you to Katia, who supported me until my concerns were solved. I will continue to avail your application. Thank you.

March 8, 2025
ResumeHelp logo

Reply from ResumeHelp

Hello,

We appreciate your kind words and are delighted to hear you found our templates useful and enjoyed the variety of styles available. We're also thrilled to know that our customer service team, particularly Katia, was able to provide you with the support you needed. We strive to provide excellent customer service and are glad that Katia was able to address your concerns effectively. We're happy to hear you'll continue using our application and look forward to serving you in the future.

Rated 5 out of 5 stars

The person who helped me on the phone…

The person who helped me on the phone was very professional and quick. Called while on my lunch break. Was happy with my results.

February 23, 2025
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Reply from ResumeHelp

Hello,

We are thrilled to hear that you had a positive experience with our phone support. We appreciate your kind words about the professionalism and efficiency of our representative. We strive to provide excellent customer service and are glad that you were satisfied with the outcome of your call.

Rated 1 out of 5 stars

CREDIT CARDS ONLY

I was very disappointed that I cannot get my resume due to not wanting to use my credit card. It should of stated that on the website. I spent over 2 hours building my resume that I cannot use. I would stay away from this site.

February 20, 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Hello,

We’re very sorry to hear about your experience and understand how frustrating it must have been to spend time creating your resume and not be able to access it the way you expected. We appreciate your feedback and will be sure to share it with our team.

We’ll be reaching out via Trustpilot to request more information in case there’s anything we can do to assist you further. You’re also welcome to contact us at customerservice@resumehelp.com — we’re here to help.

Thank you again for bringing this to our attention.

Rated 1 out of 5 stars

SCAM!!!!

SCAM!!!!
They Tricked me into a $2.90 trial with all features included and before i know, they charged $32 without my permission when the trial is over. Like i'm okay with you charging me $2.90 but seriously $32 for a resume tool which is free elsewhere? Just pathetic, greedy and no more than a scam!!!!!! GIVE MY MONEY BACK!!!

Don't use it guys they're lying right to your face!!!! $2.90 trial and $32 for 4 weeks? they will keep stealing money from you

February 20, 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Hello,

We’re very sorry to hear how you feel about your experience. We understand your frustration, and we want to clarify that our service begins with a low-cost trial that gives full access to all features. This trial automatically renews into a monthly subscription, as stated during the sign-up process, unless it’s canceled before the end of the trial period.

That said, we take your concerns seriously and want to make things right. We’ll reach out to you via Trustpilot to request more information so we can locate your account and assist you directly. You’re also welcome to contact us at customerservice@resumehelp.com — we’re here and ready to help.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Edward was very helpful!

I appreciate all of the help from EDWARD. He was very easy to work with, very detail oriented, knowledgeable, professional and understanding of my needs.

February 3, 2025
ResumeHelp logo

Reply from ResumeHelp

Hello,

We are so happy to hear that you had a positive experience with our team. We strive to provide exceptional customer service and we are thrilled to hear that Edward was able to meet your needs. We appreciate your kind words and will share your feedback with him.

Rated 5 out of 5 stars

Great customer support

The customer support was very nice and patient. I think we both benefited by the decision made.

January 14, 2025
ResumeHelp logo

Reply from ResumeHelp

Hello,

We appreciate your kind words about our customer support team. We're glad to hear that you had a positive experience and that the decision made was beneficial.

Rated 1 out of 5 stars

They keep taking money from account it…

They keep taking money from account it is a scam
don't go near this company

January 2, 2025
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Hello,

We’re very sorry to hear about your experience and understand your concern. Please know that we take this matter seriously and are committed to resolving it for you.

We’ll reach out to you via Trustpilot to request more information so we can locate your account and assist you directly. You’re also welcome to contact us at customerservice@resumehelp.com — we’re here and ready to help.

Thank you for bringing this to our attention.

Rated 1 out of 5 stars

I highly do not recommend using this…

I highly do not recommend using this service.Because after you cancel the service, they will still take money out of your account.You cancel it a second time?They still take money out of your account.There is no way to cancel with them and you will be paying indefinitely

December 25, 2024
Unprompted review
ResumeHelp logo

Reply from ResumeHelp

Hello,

We’re truly sorry to hear about your experience, and we understand how frustrating this must be. Please know that this is not the kind of situation we want for our users, and we’re ready to help make things right.

We’ll reach out to you via Trustpilot to request more information so we can locate your account and take care of this as quickly as possible. You’re also welcome to contact us directly at customerservice@resumehelp.com — we’re here and ready to assist you.

Thank you for bringing this to our attention, and we look forward to resolving it for you.

Rated 2 out of 5 stars

Automatically puts everything in past…

Automatically puts everything in past tense

September 16, 2024
ResumeHelp logo

Reply from ResumeHelp

Hello,

We appreciate you taking the time to share your feedback. We're always working to improve our product and will take your feedback into consideration.

Rated 5 out of 5 stars

Juan

Very helpful and nice!

December 5, 2024
ResumeHelp logo

Reply from ResumeHelp

Hello,

We're so glad to hear you had a positive experience! We appreciate your kind words and feedback.

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