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Rated 1 out of 5 stars

I am having a terrible interaction with this company beginning 10/20/23 and still not resolved as of 12/13/23. I highly recommend you DO NOT USE Resume Lord. Their resume writing service is... See more

Rated 5 out of 5 stars

I was first skeptical about this, but at the end, it's absolutely legit and very well delivered. Edward Philips and his team have helped me to brush up my resume and cover letter professionally. Their... See more

Rated 5 out of 5 stars

Resume Lord was an amazing experience. Not only did they create me an excellent resume, but Edward was with me every step of the way. His communication with me on every step left me having a great exp... See more

Rated 5 out of 5 stars

Hello Mehrunisa, I recently had my resume done by the ResumeLord.Edward Philips have a wounderful powerful experienced of resume and cover leter.he’s superb person and kindly very helpful.I really re... See more

Company details

  1. Resume Service

Written by the company

Get your ideal job right away by using a professional resume written by our team of Certified Professional Résumé Writers (CPRW)


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

26 reviews

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Rated 1 out of 5 stars

Resume Lord is low quality and awful to work with. DO NOT WASTE YOUR TIME OR MONEY

I am having a terrible interaction with this company beginning 10/20/23 and still not resolved as of 12/13/23. I highly recommend you DO NOT USE Resume Lord.

Their resume writing service is poor quality. I was constantly needing to correct their basic mistakes, from not putting my job history in order, to repeating words and descriptions throughout the resume. I have 20+ years' experience and they started my cover letter with My journey began...and went into my most current job. Extremely sloppy and low caliber. They also blatantly lied about my experience and took their liberties way farther than acceptable.

After more than six drafts spanning a month, I gave up and asked for a refund. I was told I should expect my refund in 8-10 business days. That was two weeks ago. They have also gone silent on communication.

I will be going and reporting them to the BBB and will be fighting the charge with my bank.

Please go with another company. You could do better writing your own or having a high school business student writing it. Definitely not worth the money, time or hassle.

October 20, 2023
Unprompted review
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Rated 5 out of 5 stars

I appreciate the service

I appreciate the service, recommendations, and patience that Edward exhibited during this process. The professionalism and timeliness was greatly appreciated, and produced a resume and cover letter that are amazing. The selection to choose varied and fit any need one need. Thanks, Edward for everything!

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

Well Satisfied

I was first skeptical about this, but at the end, it's absolutely legit and very well delivered. Edward Philips and his team have helped me to brush up my resume and cover letter professionally. Their turnover time is quick and allowed several edits if necessary until you're satisfied. I feel very relieved and glad that I've found them and feel more confident with my job search because of their assistance on my resume and cover letter.

October 19, 2023
Unprompted review
Rated 5 out of 5 stars

Fast easy and on point!

Edward made the process simple and easy. I needed a resume from scratch and ResumeLord did not disappoint. From the the first call to my rough draft was only 24hours. I got the finished resume and my linked in profile update in a very timely manner too. I highly recommend their service if you are in the need. Edward will certainly take care of you.

October 12, 2023
Unprompted review
Rated 5 out of 5 stars

Edward was really great to work with

Edward was really great to work with. I got a resume exactly what I had asked for. Quick turn around time. Edward was very very responsive as well as his team members. I would definitely work with them again.

September 28, 2023
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Rated 5 out of 5 stars

Oliver Cooper

Resume Lord was an amazing experience. Not only did they create me a professional resume and cover letter. Oliver cooper was with me every step of the way. His communication with me on every step left me having a great experience with Resume Lord. I would recommend this company to create your resume.
Thank you Oliver!

September 13, 2023
Unprompted review
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Rated 5 out of 5 stars

Resume Lord was an amazing experience

Resume Lord was an amazing experience. Not only did they create me an excellent resume, but Edward was with me every step of the way. His communication with me on every step left me having a great experience with Resume Lord. They also created me a LinkedIn page to make my presents know on social media as well. Thank you Edward and team. You hit another home run. I wouldn't go anywhere else to get my resume, cover letter, thank you letter and LinkedIn in account made except RESUME LORD.

September 7, 2023
Unprompted review
Rated 2 out of 5 stars

You can find stronger resume companies to work with

While it wasn't the worst experience, I would not recommend this company's work to a friend or colleague.

PROS:
My communication with Oliver Cooper, who I'm still not sure was the actual writer or more of the account middleman, was great. He was super quick to respond and always respectful.

After sending feedback, the turnaround time for receiving a revised resume was very quick.

CONS:
Just to be aware - you are only communicating through text and email. You don't get to actually speak to anyone so they can understand your career/work or even what jobs you're going after.

Even if you email them with - what was the writer going after here, what was their vision, what do they think of this or that- all of those questions will go unanswered bc there's no personalization here.

I found the writing...fine. I ultimately will use some of the lines, but I feel like I ended up writing a lot of lines bc they couldn't seem to either grasp the work that I was doing or come up with really sharp wording.

There was a package above the one I bought, I wonder if I would have gotten more sophisticated writing if I paid more?

They offer you a selection of templates that you have to choose from. Most of them were colored and/or had space for a photo for you, which is the exact thing I've heard from a ton of recruiters that you should not do. I chose the most basic template they had and still asked them to tweak, so dont be afraid to push back on design options.

Ultimately they send you a PDF version of the final resume, so its uneditable I asked for the word version and the formatting is strange. Sadly I'm not going to even use the final resume they created, I'm just taking a few lines.

They offer a cover letter which was created after my resume was finalized and it was exactly my resume spelled out in long form sentences to create the cover letter. I would never send that and it was a waste of an asset. Didnt bother trying to start over on the editing process as I was unhappy with the resume process.

Overall if you're tight on money and want someone to create a basic solid resume, this could work, but I have to imagine with the millions of companies out there, you can find stronger ones that are more clear on the rules of engagement.

September 4, 2023
Unprompted review
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Reply from Resumelord

Dear Alexis,

Thank you for taking the time to share your feedback about your experience with our resume writing services. We truly appreciate your input and would like to address your concerns to ensure that we can improve and provide a better experience for our clients in the future.

Firstly, we are pleased to hear that you had positive interactions with Oliver Cooper, who was responsible for managing the communication aspect of your project. We understand the importance of timely and respectful communication in the service we provide, and we'll continue to maintain these high standards.

However, we are genuinely sorry to hear about the issues you encountered during the resume writing process. Your feedback is invaluable to us, and we want to assure you that we take it seriously. Here's how we plan to address the specific concerns you've raised:

Lack of Personalization: We apologize if you felt that there was a lack of personalization in your resume writing experience. We understand that every client has unique needs, and we will strive to improve our understanding of your specific career goals and expectations. In the future, we will make an effort to provide more personalized assistance, including better communication about the writer's vision.

Writing Quality: We appreciate your feedback on the writing quality. We will work on enhancing our writers' ability to grasp your work experience and come up with sharper and more tailored wording for your resume.

Package Options: We offer a range of packages to cater to various needs and budgets. We understand that you may have desired more sophisticated writing, and in the future, we'll ensure that our packages are better aligned with the quality of writing and customization you seek.

Template Selection: Your feedback on template selection is noted, and we will provide more guidance on template choices, including recommendations that align with industry best practices.

Editable Format: We apologize for any inconvenience regarding the format of your final resume. We will make sure to offer more editable formats in the future, as well as ensure better formatting.

Cover Letter: We understand your disappointment with the cover letter. Our team will work on improving our cover letter creation process to ensure it is distinct from the resume and adds significant value to your job application.

We genuinely value your feedback and would like to offer you a 25% discount on any future services you may require from us as a token of our commitment to improving our services. We hope you'll give us another opportunity to provide you with a better experience.

Please feel free to reach out to us directly if you decide to take advantage of this offer or if you have any further questions or concerns. Your satisfaction is important to us, and we will do our best to exceed your expectations in the future.

Thank you again for choosing our services, and we look forward to serving you better in the future.

Sincerely,
Team Resume Lord

Rated 5 out of 5 stars

It was a great experience for me and…

It was a great experience for me and getting my resume done like I wanted it was exactly 💯. I want to thanks them for being patient with me and showing that they can listen to me get it right and my the customer feel happy. Thanks for everything and if ever need another resume you will be my very first choice of writing it. Thanks

August 24, 2023
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Rated 5 out of 5 stars

I felt cared for and respected

I must say that Edward was very helpful and patient with me. I can be very picky. He gave my Resume the flavor it needed! And He also took care of my LinkedIn. I would recommend him to anyone! I give him 10 stars! Also Luke was very helpful too ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️💫

July 16, 2023
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Rated 5 out of 5 stars

I recently requested to resumelord .com…

I recently requested to resumelord.com to update my resume. It was pleasurable and professional
Experience. My representative Edward Phillips was responsive to all emails and texts. And I felt valued as a customer. I will refer others to this resource. And the fee wasn’t bad at all. I love how the final draft of the resume came together to reflect the best professional version of me.

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Hello Mehrunisa,

Hello Mehrunisa,
I recently had my resume done by the ResumeLord.Edward Philips have a wounderful powerful experienced of resume and cover leter.he’s superb person and kindly very helpful.I really recommend for those who wants resume and cover letter done from Edward pillips.Thanks you so much!

July 12, 2023
Unprompted review

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