I bought hangers for $ 23 and was charged $ 206 for shipping. how the hell can you rob a customer like that? I will never shop from this company again even though they have great products. I will als... See more
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Very expensive for the actual product I received shipping cost as much as purchase. Never again. After a response from Retail Resource, I will rate their customer service a five star. They h... See more
Company replied
One of the pieces was defective when my order arrived. It happens. I've encountered it many times. But what I've never encountered before was the excellent customer service from Retail Resource!! Imme... See more
Company replied
The two items purchased work well with what they were ordered for. Our Youth Program now has the tools to showcase their brochures, pamphlets, and other materials highlighting the program for others... See more
Company replied
Company details
Information provided by various external sources
The extensive assortment of products for retail stores is the largest in the industry with over 6,000 unique items. From retail store fixtures, to mannequins, to display props and tags; Retail Resource has everything you need to merchandise your store. The products are designed with retailers in mind, with the goal of making the retail store environment more effective and pleasant for the consumer, thereby increasing foot traffic and store sales.
Contact info
9555 Dry Fork Rd, 45030, Harrison, United States
- 1-800-762-8186
- customercare@retailresource.com
- retailresource.com
This review is not based on the …Extreme high cost of shipping
This review is not based on the products but when you are billed $58.00 in freight for two small signs that way less than a pound that could have been put in the mail, makes doing business with you far, far too expensive to ever conduct business with you again.
July 1, 2017
Unprompted review
Reply from Retail Resource
It is important for our customers to happy with their whole experience. Please see your e-mail for a solution.
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Thanks for incredibly fast service and …
Thanks for incredibly fast service and quality!
June 30, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Quick delivery with good pricing and a …
Quick delivery with good pricing and a quality product
June 30, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Just ordered once
Just ordered once. No problems. Shipping a little high
June 27, 2017
Unprompted review
Reply from Retail Resource
Thank you for your order and your feedback!
items never were delivered on time
items never were delivered on time, no communication. Scheduled deliveries for times when business isn't even open.
June 26, 2017
Unprompted review
Reply from Retail Resource
We are sorry for all of the confusion however it appears you have received all of your items.
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Exactly what I needed..
Exactly what I needed... perfect sizes & delivery
June 26, 2017
Unprompted review
Reply from Retail Resource
Thank you for your order and your feedback!
ORDER ARRIVED ON TIME
June 24, 2017
Unprompted review
Reply from Retail Resource
Thank you for your order and your feedback!
quick delivery.
June 21, 2017
Unprompted review
Reply from Retail Resource
Thank you for your order and your feedback!
Service was excellent product came when …
Service was excellent product came when you guys stated it would, thank you.
June 20, 2017
Unprompted review
Reply from Retail Resource
Thank you for your order and your feedback!
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Easy to order
Easy to order. Same day shipping. Quick delivery. Very happy!
June 19, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
super people and a big help to my …
super people and a big help to my business
June 16, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Great customer service
Great customer service, fast response, fast delivery of order. Couldn't be happier!
June 14, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
I don't order from Retail Resource
I don't order from Retail Resource, but when I need something to enhance the gift shop, I look in the Retail Resource book first. And they've been very cooperative when I ordered the wrong thing and had to return it. They made it very easy. And they always ship promptly.
I would definite recommend them.
June 10, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
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Great Experience
Everyone was very helpful and professional from the customer service representative to the person at the pick-up window. The product was as expected, so a very good experience.
June 10, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
easy to order on line and received my …
easy to order on line and received my item VERY quickly!!!
June 9, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Fair prices
Fair prices, good products. However, shipping costs seem to be higher than they should.
June 9, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Retail Resource is now at the top of my jewelry display suppliers list!
Retail Resource is now at the top of my favorites list when I need jewelry displays. I needed a way to hang all my longer necklace chains at gem and mineral shows, and the metal display stand I bought from Retail Resource is of high quality and was shipped very fast. I can't wait to use it this summer at all of the shows I attend as a jewelry artist vendor.
I recommend Retail Resource to all.
June 8, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
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First time buyer from Retail Resource
First time buyer from Retail Resource, BUT....definitely will not be my last. I simply cannot believe the quickness of the delivery. The online and over the phone help was excellent. Thank you to all.
June 7, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Katie from customer service was very …
Katie from customer service was very friendly and helpful. I also spoke with Donna, and she was equally helpful. So nice to work with folks who have a smile in their voice!
June 7, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Terrific response to my request to …
Terrific response to my request to return some of the wood plate stands that I didn't need! The representative was pleasant and extremely helpful by sending me an email with information about how to return the package. And I was doubly impressed that the shipping cost was included! (I thought I would have to pay.)
Clearly a great, customer-friendly organization!
June 7, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
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