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Company details
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Retention Side is a retention marketing agency helping eCommerce brands turn more first-time customers into repeat buyers and build stronger, more profitable customer relationships. We specialize in retention strategy across Email, SMS, Push Notifications, Direct Mail, Loyalty, and other post-purchase channels, with a strong focus on measurable business outcomes rather than vanity metrics. Our work is designed around improving customer lifetime value, repeat purchase rate, purchase frequency, average order value, and the overall customer experience. We work with growing eCommerce brands across a wide range of industries, adapting our retention strategy to each business model, customer journey, and stage of growth. From strategy and account audits to campaign planning, automation, segmentation, list growth, deliverability, testing, and technical implementation, our team manages retention as an integrated system rather than a collection of isolated marketing channels.
Contact info
United States
- hello@retentionside.com
- retentionside.com
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