Retirement Homesearch Reviews 

Excellent services from Rachel Hazel -sale team .. I cannot praise this lady enough for all her hard work and consistently helpful nudging to make sure my dad gets to his new home. Rachel has been both efficient and also quick to get back to me with the information I have required to make decisions - thanks so much Rachel you are a asset to the team.. Thanks again x

I recently used Retirement Homesearch and sadly had a very disappointing experience overall. The sales negotiator Mandy at the start was excellent, prompt, professional and really supportive, which gave me confidence initially.

However, the sales progressor completely let the process down. She has I believe an unprofessional voicemail explaining that she’s usually on hold to solicitors for long periods, so it’s best to email any questions as she can answer those while waiting. This felt unacceptable, especially given that Retirement Homesearch is meant to specialise in supporting older people moving into retirement properties.

There was no real understanding or compassion for the fact that this was an 80-year-old moving into a retirement flat. Shockingly, the progressor thought it was perfectly reasonable to exchange and complete within 24 hours, purely because both the agent and the seller’s solicitor failed to manage the process properly from the start.

All in all, despite the good start from the Mandy, the overall service was very poor, and I would not recommend this agency, particularly for those who need the care and patience you would expect when buying a retirement home.

Very good experience selling probate flat in Cheltenham with Retirement Homesearch. Rachel Hazell was great, as was Dawn Burrows - our invaluable 'home progressor'. She was so kind and responsive and excellent go-between for us and our buyer solicitor. She also kept me sane when our conveyancers (DC Law/Simplify - don't use them!) were awful and doing nothing for 2 months..
Thank you everyone at Retirement Homesearch :)

Both Rachel & Charlotte have been informative, kind and helpful through a difficult process. I would wholeheartedly recommend their service.

Sold a flat for a family member, decided to use Retirement Homesearch instead of estate agent due to the distance we live away, so glad we did, completely took the stress away, a professional service from start to finish was delivered by Charlotte Harvey, highly recommended

I was on my own and feeling overwhelmed, but Rachel Hazel was really helpful and gave some excellent advice which helped me to look at more options.
The managers at the over 55's places were also very helpful and encouraging. The lovely Melanie even let me stay in their guest suite, on the recommendation of Rachel, so I could get a feel for the place and the area. I couldn't have done it without her and Rachel so thank you ladies. Lynn and Beverly too at the other places I viewed.
They all helped to boost my confidence to take this next step and find the right place for me.

Very happy with the service from retirement home search. Both Kalise and Dawn were helpful.

Mum moved into a care home and it was left to me to arrange the sale of her bungalow. Rachel could not have been more helpful. She kept in contact throughout and made the whole process easy and stress-free. I could not have asked for more.

The service was fantastic especially from Charlotte Harvey who was always at the end of the phone or email. The flat that I have just sold I had been trying to sale (on and off) for 5 years using the High Street Estate Agents to no avail but once I put up with Retirement Homesearch it sold quickly, also a big shout out too for Karen the Warden who does the viewings and sales the concept of living in one of these flats.

I dealt primarily with Kalise who was extremely knowledable and professional in her advice and information. She showed excellent communication skills in what has been a very stressful time for me. Thank you so much

Friendly, helpful service from the team especially Rachel Hazell. Hopefully this will result in a straightforward sale.

Thanks to Charlotte anc Debbie helping in the sale of my Dads flat in Chester,always available to help with any issues regarding the sale

Great service thank you for all your help with my mothers move.

Both Charlotte and Gerry were very helpful during our purchase of a retirement apartment in Knutsford.

Retirement Homesearch made selling my late Mother’s flat very easy. Rachel our agent was always very friendly dealing with any problems efficiently. Mark the house manager did a great job showing prospective buyers the property. Thanks for making the sale go as smoothly as possible.

I recently sold the retirement home my mother lived in.
Every contact with Charlotte was a pleasure. She kept me so well informed by phone and email, helping and advising in a supportive way, always answering any queries promptly and with knowledge.
I highly recommend this company. It’s not easy selling your mother’s home but Charlotte made the process as pleasant as it could be.

The particular person I had a lot of phone conversations with was outstanding. They went above and beyond their role.
Both during the time my relative lived there and after when the property was put up for sale.
I would strongly recommend them as they couldn't have been more helpful.
Thank you so much.

My elderly mother in law, as the buyer of a property, via Retirement Home Search, was supported by Jordan Joice, who was outstanding in understanding the stresses of moving home at an older age & went over and above to find answers to queries & make the process easier. Also Jordan & the sales progression team, returned phone calls within the time period they stated - a refreshing experience.

Charlotte has been so helpful throughout the whole process of advertising and selling my mum's retirement flat.
I was kept up to date with any relevant information and communication was prompt and everything explained well.
I would highly recommend Retirement Homesearch.
Staff were friendly and very helpful on all occasions.
Thank you so much.