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3.5

Average

TrustScore 3.5 out of 5

19 reviews

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Rated 3 out of 5 stars

Cute clothes, fit's large /not true to size!

Other customers have expressed similar thoughts below
Clothes are very cute, are better quality than most, and not too long to arrive. The problem is the return policy. All my dresses were too big except one (i did measure myself beforehand). The return window is short but i made it.
Ready for this? Shipping back was $40 just for 2 of the dresses.
I don't mind paying for return shipping but i expected it to be $10 maybe $20, not $40???
YIKES

love the clothes design though. Not sure if i'll use them in the future.

December 16, 2025
Unprompted review
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Rated 4 out of 5 stars

The delivery was about a month late

The delivery was about a month late. However, we received everything. My daughter is very happy. I thought it might be a scam, but everything arrived as ordered. I highly recommend improving communication.

September 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Stay away

Stay away. They say they accept returns but what they don’t tell you is that they’ll insist you return to China, to an address that has no tracking available. Yet, they ship to you from US and show up on credit card as Bri g in Toronto.

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely breath taking attire

Absolutely breath taking attire! Their is hard work, love, and dedication into these gorgeous peices. I got my package in a fast timely manner and Retro Fairy team was extremely helpful in the entire process to what I requested, ordered, and also the shippment. They are so patient and took the time to even reply to my responses. And a bonus, I got a cute free gift with my order and they will go lovely with my blouses I ordered. An outstanding team and proud to be apart of the Retro Fairy Family.

Chevvonne

April 1, 2023
Unprompted review
Rated 5 out of 5 stars

very serious company

I ordered a dress from Italy, and the shipping was very fast.
The dress is more beautiful than the photos, and the finishes are very nice and so is the fabric.
I highly recommend this company

February 22, 2023
Unprompted review
Rated 5 out of 5 stars

Wow so romantic

Wow ! I Received my package today and was taken aback. I will post a pitcures a little later but in the meantime if anyone has any doubts rest assured the clothing are beautiful and romantic and definitely will order more. Thank you so much ❤️

December 13, 2022
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Rated 5 out of 5 stars

I bought a fairycore lace dress and a…

I bought a fairycore lace dress and a princess lace night gown for my daughter. She absolutely loves them and looks like a princess on the dress. The dresses are well made and look stunning. Thank you so much!

April 8, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered one item from them

Ordered one item from them. It arrived on time, quality was exactly as expected and hoped for. Came with a free hair scrunchie, which was a cute surprise.

July 6, 2021
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Rated 5 out of 5 stars

Lovely experience

I have purchased from them several times and all of my experiences have been very positive. I got exactly what was promised, everything really good quality and nicely packaged. They also have great customer service that has always answered me in a very timely manner. Would definitely recommend!

March 11, 2021
Unprompted review
Rated 5 out of 5 stars

🌞🌷🦋

The dress is very beautiful, comfortable, and well fitting. Perfect for fairytale attire. Shop owner / customer service is kind and helpful. There was even a little additional surprise in my package.

March 9, 2021
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Rated 5 out of 5 stars

Lovely dress and customer service

Very satisfied w/ my order! I ordered their green plaid dress which was custom sized and it fits me nicely. Fast shipping than I am used to w/ similar sites and the dress was good quality even w/ extra jewelry as gift. If you live in Europe, u won’t have to pay custom taxes or VAT since its taken care of.

March 1, 2021
Unprompted review
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