Casino is great and games are awesome but make sure you read the fine print. There is very little chance of withdrawing any funds as you have to bet over 3000 dollars before you can. Even if you have... See more
Company replied
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Review summary
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Only ever played this site so have nothing to compare it to not a big gambler but it seems fun hard to win anything and you can’t withdraw anything because of the bonus bets which sucks
Company replied
Reviews on this site seemed okay, so I decided to check it out. I didn’t bother completing the verification until after I had winnings to withdraw. The verification process was pretty standard t... See more
Company replied
It's been pretty good, I made a mistake with the first deposit promotion. The customer support then helped me out and changed my promotion for the second deposit so I wouldn't miss out. Impressed with... See more
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3.0
Average
385 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 2 weeks
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Another Dud
Please do yourself a favour and stay away from here they only pay some people if your a lucky one I wasn’t promise you everything then suddenly lock you out of your account bcz if asking to be paid so nice thanks please do not play here they rarely pay you
June 30, 2026
Unprompted review
Unreliable site
Unreliable site. I opened up a game to play, soon as game opened it automatically span and took $150 from my credit. When I contacted support they just ignored me and said no fault.
They are thieves and not fair play
July 15, 2026
Unprompted review
They block withdrawals
They block withdrawals!
Everything was ok until withdrawals,
1st time verification soo i did
2nd time verification again????? Apperantly they did not have it even though My profile was fully verified . Hmmmm
Oh well, sent it again..fully verified
3rd time crypto was unavailble for withdrawal.
4th try . MiFinity… not aloud to use because not used for deposit.
5th try- crypto, not allowed to use even though i have used for deposit???
Only allowed the highest minimum amount of $200 which I didn’t not have.
When asked why I could not use crypto.
No answer just please use bank transfer
THEY ARE CCIMINALS!!!
Cheat you out of your winnings
RESPONSE TO RETROBET!!!
You are the ONLY casino that has asked for verification every single withdrawal and also the ONLY one where crypto withdrawal was down for ages!! Hmmm 🤨
also when I asked your staff why I could not use mifinity. They were rude and dismissive, just told me no basically.
And you are answering this post using the ‘verification speach’ that always just says a lot but never explain why!!
I you will get audited on your processes and protocol cause you be fined at the best, hopefully closed.
June 20, 2026
Unprompted review
Reply from RetroBet
Thank you for sharing your experience and for the clarity with which you have described your situation. We are truly sorry to hear that the withdrawal process has involved multiple attempts and that the available payment methods have not aligned with your preferences. We care about our users, and all requests go through a series of checks to prevent problems and ensure a secure environment. Payment procedures are applied consistently to all users and are designed to protect both accounts and platform integrity. We understand that encountering different restrictions on each attempt can feel confusing, especially when options that were previously available become unavailable. If you would like your situation to be reviewed individually, you may reach out to the support team.
This site is a scam
This site is a scam, do not deposit money, I won 6 grand and still can't withdraw. I've been told im over my weekly limit for withdraws, I haven't even got any money yet you guys rejected me so many times, then say $4,500 weekly withdraw limit. You guys are scammer. Since I called you guys out. not 1 word from you guys
June 6, 2026
Unprompted review
Reply from RetroBet
Thank you for sharing your feedback and for describing your concerns so openly. We are sorry to hear that the withdrawal process has caused frustration and that the limits felt unclear. We care about our users, and all requests go through a series of checks to prevent problems and ensure secure transactions for everyone. These procedures are applied equally to all users and are designed to protect both accounts and platform integrity. We understand how disappointing delays and repeated rejections may feel, and we truly appreciate your patience and openness in sharing this experience.
I dont really care about the gaming…
I dont really care about the gaming experience, variety is there, dont really care that I cant withdraw my deposits amount. They have terrible bloody customer service in general and a platform that doesn't allow you to close the account or to self isolate. So you have to email them to close it. However, they won't close the account, they will find ways or means to extend your stay there and take 3 days to respond anything. Horrible system, problem gambling? let me aid you to gamble longer :) pleased to help.
Close my account 1 - aw sorry to hear that here you want some free spins?
Close my account 2; No close it, I dont need offers- aw you are very important part of our community what can I do to help you stay.
Close my account 3; you can help me by closing my account - aww try the free spin, you never know what you will hit :)
Actual nutjobs, find me other than this bs support.com that I can contact, horrible ais. Online Support is also a joke, has 0 choices to directly get assistance.
I would give it a 0 if it was an option.
May 29, 2026
Unprompted review
Worst site i have ever dealt with
Worst site i have ever dealt with . Withdrawal is a nightmare after 3 attempts of uploading all documents continue to cancel the withdrawal. Want all your personal details and will find a reason to decline. Have not received my money and can be sure i wont. Stay away from this site its a scam
May 13, 2026
Unprompted review
Reply from RetroBet
Thank you for sharing your feedback. We are sorry to hear that your experience with the verification and withdrawal process has been frustrating. We care about our users, and all verification checks and withdrawal requests are handled according to established procedures designed to ensure security, compliance, and accurate transaction processing. Depending on the circumstances, additional documentation or reviews may be required before a withdrawal can be completed. Our support team reviews such cases in accordance with these procedures to maintain platform integrity and user security. We understand how important timely withdrawals and clear communication are and appreciate you taking the time to share your concerns.
No withdraw your own money. Scumbag sDon't join.
Horrible Casino. I wish I would read the reviews before I sign inn.
They would do what ever it takes not to with draw your money. Beside of verified by their recommended side SUBSUM still they playing games with all kind excuses to get your money. Finally I had no choice but to play all till I end up zero. Then I asked them to close my account. Just update may 26 2026:
Still they can't say your acount is verified and you can withdraw with no hustle! they deposited my casino account 100 dollars to lure be to stay with them. zero won after I played. Ofcourse the control the game. Buttom line sighn up with your own risk!
May 9, 2026
Unprompted review
Reply from RetroBet
Thank you for sharing your feedback. We are sorry to hear that your experience with account verification, withdrawals, and account management has been disappointing. We care about our users, and all verification procedures, withdrawal requests, promotional offers, and account-related activities are processed according to established security, compliance, and operational requirements. These procedures are applied consistently to all users and may involve additional review steps depending on account activity and verification requirements. Our support team is involved in handling such matters to help ensure a structured and reliable process.
The sign up process was complicate and d…
The sign up process was complicated and verification is a nightmare. Funds too a long time to be credited....and im sure the withdrawal process will be bad as well.
.very poor customer service online...no visible phone support...stay away...other sites are better
May 8, 2026
Unprompted review
Reply from RetroBet
Thank you for sharing your feedback. We are sorry to hear that your experience with the registration, verification, and deposit processing was frustrating. We understand how important a smooth onboarding process, timely payments, and accessible customer support are for users. We care about our users, and all account creation, verification, payment processing, and withdrawal procedures are handled in accordance with established policies, procedures, and security requirements. We take feedback regarding user experience seriously and appreciate you taking the time to share your concerns.
If you're looking for a reliable casino…
I have spent about a thousand in the last year playing, If you're looking for a reliable casino and casino bonuses, This is not where you should go. I cannot frustrate how awful this casino is, They will spam send you emails everyday and hide their bonus terms and conditions to trick you into depositing. I deposited $30 thinking i was gonna get a bonus even if i lost. i did not receive it. They Hid their conditions very well i did not see it. If i would've seen the condition i would have not deposited as i love getting bonuses and they give me a chance to play longer and win real money. I have plenty of casinos that i play and they guarantee bonuses. this casino is not one of them that you should be playing. I am very mad at myself for trusting this casino one last time. I have not done a withdrawal through retrobet but i can only imagine that i'm sure if i won they would not pay. DO NOT PLAY THIS CASINO 🙏🏽
May 4, 2026
Unprompted review
Reply from RetroBet
Thank you for sharing your feedback. We are sorry to hear that your experience with bonus expectations and promotional communication did not meet your expectations. We care about our users, and all promotions, bonus offers, and account-related terms are presented and applied according to established guidelines and conditions. Users are encouraged to review bonus terms before participation, as they may vary depending on the specific offer. Withdrawal processes and account activities are handled under standard procedures designed to ensure security, compliance, and accuracy. We understand how important clarity and trust are in promotional offers and appreciate you taking the time to share your concerns.
Typical DAMA scam site
Typical DAMA scam site, allow you to believe you are getting a bonus with your deposit so you deposit a higher amount just to say it’s not available even though I have screenshots of it’s availability
REPLY: so you’ve said clearly defined terms and conditions, just then to immediately follow on by saying something that resembles a very convoluted bonus structure and that it’s up to your interpretation.
You’ll have to try a bit better than that.
May 3, 2026
Unprompted review
Reply from RetroBet
Thank you for sharing your feedback. We are sorry to hear that your experience regarding promotional offers and bonus eligibility has caused frustration. We care about our users, and all bonus promotions, eligibility rules, and account-related offers are managed according to clearly defined terms and conditions. These requirements are applied consistently to all users and may depend on timing, account status, and specific promotional criteria. Our support team is involved in reviewing such cases to ensure a structured and reliable process.
You have all my information and bank…
You have all my information and bank statements and you even verified my account but I have try 8 times to withdraw and keep getting rejected with a different excuse every time. This has to be the worse service I have ever come across. Customer service is absolutely hopeless and are no help whatsoever. Pay me my money. I didn’t even want to give you a rating but to leave a review, you have to rate this scamming site. Do not join cause they will take your deposit in second and will not let you withdraw. This site is just scamming people.
April 27, 2026
Unprompted review
Reply from RetroBet
Thank you for sharing your feedback. We are sorry to hear about your repeated withdrawal rejections and your experience with customer support. We care about our users, and all withdrawal requests and account reviews are processed through established procedures designed to ensure security, compliance, and accurate verification of transactions. In some cases, additional checks or clarifications may be required before a withdrawal can be approved. Our support team handles these cases according to standard processes to maintain platform integrity and user safety. We understand how frustrating repeated delays can be and appreciate you taking the time to share your concerns.
I have played a lot of online casinos
I have played a lot of online casinos, as so far i have found Retrobet to be the best. You always get a win even if it ain’t huge but big wins are often too which makes it so much more enjoyable to play. Fast withdrawal as well! I recommend this casino to anyone.
April 27, 2026
Unprompted review
Reply from RetroBet
Dear Nunya Business,
We’re grateful for your kind response! May every game you play be packed with excitement and success. If you ever have ideas or need help, just let us know.
With respect,
RetroBet Casino
DONT PLAY THIS CASINO
DONT PLAY THIS CASINO! They’re a massive headache trying to approve proof of deposit. They do anything they can to deny it. Go elsewhere not worth your time…
April 14, 2026
Unprompted review
Reply from RetroBet
Thank you for sharing your feedback. We are sorry to hear that the deposit verification process has caused frustration and inconvenience. We care about our users, and all requests go through a series of checks to prevent problems and ensure a secure environment. Verification procedures, including proof of deposit, are handled in accordance with established requirements applied consistently to all users. Our support team reviews such cases within these processes to maintain accuracy and platform integrity. We understand how this situation may feel and appreciate your feedback.
I signed up there after reading…
I signed up there after reading reviews, stil skeptic, but went ahead .verification was up to date an rather fast after circling ur head a few circuits. now the withdrawal.I had to put thru a couple of times due to something wrong ..But my gosh once I corrected the errors and re submitted..Bang Bang Bang, it was in my bank this morning.bank transfer aswell....that was fastest bank transfer to date....very very happy.games r great...my inbox is loaded with rewards an cash backs and free spins at every level increase not stingy 5 or 10 pow 50 60 70......I like it
April 9, 2026
Unprompted review
Reply from RetroBet
Hello Kcjames,
Congratulations on your successful experience! We are delighted that, despite your initial scepticism, you gave us a chance and were satisfied with the result. Quick verification, record-breaking bank transfers and generous rewards are exactly what we aim to offer every player. Thank you for your trust.
Kind regards,
RetroBet
Withdraw requests denied
This site will not approve any of my withdrawal requests despite meeting all the requirements. I have submitted all necessary documents as stated, yet they repeatedly keep denying my requests to withdraw. Their customer support keeps sending scripted messages and have not offered any resolution despite repeated requests. 0 stars in my opinion!
April 5, 2026
Unprompted review
Reply from RetroBet
Thank you for sharing your feedback and detailing your experience. We are sorry to hear that the withdrawal process and communication with support have caused frustration and dissatisfaction. We care about our users, and all withdrawal requests and account verifications go through a series of checks to prevent issues and ensure a secure environment on the platform. These procedures are applied consistently to all users and may require additional review depending on verification requirements. Our support team is involved in reviewing such situations to ensure a structured and reliable process.
I was little nervous when i first came…
I was little nervous when i first came here, but I gave it a try, and everything went greatthe deposit went through instantly, I played a bit, and them I cashed out.
April 2, 2026
Unprompted review
Reply from RetroBet
Hello Agnieszka Krakowiak,
Thank you for sharing your experience. It's great to know that everything went well, from deposit to cashout. We hope you feel completely at ease with us now.
With gratitude,
RetroBet
Just another dodgy online casino
Just another dodgy online casino. 2 weeks trying to disable the account. Ended up depositing more money and site do not honor my bonus.
March 23, 2026
Unprompted review
Reply from RetroBet
Thank you for sharing your feedback. We are sorry to hear that your experience with account management and bonus conditions has led to frustration. We care about our users, and all account-related requests, including closures and bonus applications, go through a series of checks to prevent issues and ensure a secure environment on the platform. These procedures are applied consistently to all users and are intended to maintain fairness and proper account handling. Our support team is involved in reviewing such situations to ensure a structured and reliable process.
Scam scam scam
March 8, 2026
Unprompted review
Reply from RetroBet
Thank you for your feedback. We are sorry to hear that you feel this way about your experience and understand that this may be frustrating. We care about our users, and all activities and requests on the platform go through several checks to prevent issues and maintain a secure environment. Such processes are handled by our support team in accordance with established procedures and platform policies. These measures are applied equally to all users to ensure fairness and protect account security. We take this kind of feedback seriously and appreciate you sharing your experience.
This site is the worse online casino…
This site is the worse online casino I’ve ever played, don’t trust the 5 star reviews. SCAM SCAM SCAM
March 7, 2026
Unprompted review
Reply from RetroBet
Thank you for sharing your feedback. We are sorry to hear that your experience led to such a strong negative impression. We care about our users, and all activities go through a series of checks to prevent issues and ensure a fair and secure environment. The platform operates based on established systems designed to maintain consistency and reliability for all users. Our support team continuously monitors user experience within these processes. We understand how this may feel and appreciate your feedback.
Avoid RetroBet at all costs
Avoid RetroBet at all costs – this is a predatory Curaçao-based casino that's operating illegally in Austria and straight-up ignoring legitimate legal demands for repayment of losses. What they don't tell you is that without an Austrian license under the Glücksspielgesetz (GSpG), their entire operation is unlawful here
I sent an initial demand letter in NOV 2025, followed by a formal attorney's demand from my lawyer, citing the nullity of contracts (§ 862 ABGB) and unjust enrichment (§ 871 ABGB). They had 14 days to repay my net losses plus interest – deadline long expired, and ZERO response. No email, no acknowledgment, nothing. They've ghosted me completely, even after certified mail to their Curaçao address (Stable Tech N.V., Scharlooweg 39, Willemstad).
This isn't just bad customer service; it's theft. Wrong German AGB's wich are not matching English AGB's - as well as the same for Translations at Bonus AGB's I've seen similar complaints on Casino Guru and AskGamblers – delayed payouts, confiscated winnings, endless verification loops, and poor responsible gambling follow-up. Trust me, if you win, they'll find excuses; if you lose and demand it back legally, they'll ignore you.
I'm escalating to court now and reporting to Austrian authorities
Don't deposit a cent here – they'll take your money and vanish when you fight back. Scam alert for all EU players, especially in Austria and Germany!
November 16, 2025
Unprompted review
Reply from RetroBet
Thank you for sharing your detailed feedback. We are sorry to hear that your experience and the legal concerns you described have led to such serious dissatisfaction. We care about our users, and all platform operations, contractual matters, and account-related requests go through a series of checks to prevent problems and ensure a secure environment. These procedures are applied consistently and are intended to protect users, transactions, and platform integrity in accordance with the applicable terms and operational framework. Our compliance and support teams handle formal communications within established processes to ensure structured and documented review of all matters raised.
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