Reverselookup Reviews 

3,543
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 2,532 reviews, reviewers had a great experience with this company. Customers generally found the user experience to be quick, easy, and efficient, appreciating the amount of information and the fluidity of the results. Many people were happy with how simple it was to register and follow the process, often finding the tool helpful and effective. However, some customers also noted significant dissatisfaction regarding payment, with many reporting unexpected recurring charges or disputed deductions after initial trials or one-time payments. A few other people also felt that the product did not always provide useful or accurate information, sometimes failing to deliver results after payment.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding it quick, fluid, and easy to... See more

Product

Customers consistently note ambiguous experiences with the product, with many reporting that after paying,... See more

Payment

Consumers find payment to be a negative experience, with many reporting unexpected recurring charges after... See more

Service

Users describe ambiguous interactions with service, with many expressing extreme disappointment and calling... See more

Website

People report ambiguous experiences with the website, with some reviewers finding it good and very helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

i want to buy more chance to try look up but there is no button for it. i tried to click anything but that doesn't work. so pls add button for buy lookup chance so that people could easly see it

Company replied

Rated 5 out of 5 stars

I done a reverse lookup seemed good £1. Was happy. I paid. Then got an email saying to pay more the same day. I unsubscribed immediately. Then a week later £29.99 was taken from my account. Witho... See more

Company replied

Rated 5 out of 5 stars

Simple, quick, and pretty concise. The mileage was incorrect by 60K. I currently have 82k on an 8 year old car. Not back considering about 30K of those miles are from trips where the oil was change p... See more

Company replied

Rated 5 out of 5 stars

Too limit the internet and create guard rails. This is what should be done, if specific searches are made, not all. Some. We need a red flag or an alarm to go off. They are not watching YOU, they a... See more

Company replied


Company details

  1. #231 of 355 best companies in Software Company

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(3,543)

3,513 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

cannot log in on an ipad, after payment is made

Everything was simple until I paid. Then I could not log in to see the result. They keep sending log in links from the domain notication.reverselookup.com. If I respond to these emails I receive a mail delivery system notice that the domain does not exist. The support email works and they keep promising to fix the issue but so far all I get is a page telling me "we have encountered an error". I finally decided to try logging in using a laptop. I can see the results with no problem. The link to cancel the subscription works fine so I've done that because the service us useless to me if I can't use it on a mobile device.

July 16, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Lindsay,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number LINDSAY214354. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 2 out of 5 stars

Unhappy customers

Very slow and not great payouts.

July 17, 2026
Reverselookup logo

Reply from Reverselookup

Dear James, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number JAMES273638. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars
Reverselookup logo

Reply from Reverselookup

Dear Alexjudge, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number ALEXJUDGE547094. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 2 out of 5 stars

don't know.

July 17, 2026
Reverselookup logo

Reply from Reverselookup

Dear Pradoglx, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number PRADOGLX511692. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars
Reverselookup logo

Reply from Reverselookup

Dear Raysmom, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number RAYSMOM807123. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

no info revealed

July 16, 2026
Reverselookup logo

Reply from Reverselookup

Dear Eugen Burdujan, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number EUGENBURDUJAN761422. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

Well unfortunately I am reporting that…

Well unfortunately I am reporting that it Didn’t tell me anything that I didn’t already know and I got charged for it and it probably will still notify them.

July 16, 2026
Reverselookup logo

Reply from Reverselookup

Dear Jamesmartens, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number JAMESMARTENS388817. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 5 out of 5 stars

Good is very good

July 17, 2026
Reverselookup logo

Reply from Reverselookup

Dear Azzamiriawansyah, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 1 out of 5 stars
Reverselookup logo

Reply from Reverselookup

Dear Tillers Smash p, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number TILLERSSMASHP135491. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

Will charge a £1 then try to scam for more

Paid £1 for a lookup on an off-chance and just had a payment blocked for them trying to take £30!! I didn't sign up for any subscriptin

July 16, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear reviewer12312,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number REVIEWER278015. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

I paid a one off charge for a lookup then tried to charge more

I paid a one off charge for a lookup. A few weeks later, unexpected, they tried to take £29.99 out my account. I considered this fraud and had to change my card. Total scam!

July 16, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Gareth Shipley,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number GARETHSHIPLEY779478. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars
Reverselookup logo

Reply from Reverselookup

Dear Nick Antoniou, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number NICKANTONIOU522795. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars
Reverselookup logo

Reply from Reverselookup

Dear Pritchettdylan, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number PRITCHETTDYLAN164284. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 5 out of 5 stars

Lols

Hell yeah good

July 16, 2026
Reverselookup logo

Reply from Reverselookup

Dear Jwh, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 1 out of 5 stars

Pas bcp d info!

July 16, 2026
Reverselookup logo

Reply from Reverselookup

Dear Talybellule, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number TALYBELLULE521387. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

Didn’t find anything

Didn’t find anything. Not even name

July 16, 2026
Reverselookup logo

Reply from Reverselookup

Dear Huey, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number HUEY808788. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

Sets a subscription up out of nowhere

Sets a subscription up out of nowhere, Scammers, do not buy anything from this website

July 11, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Rank Stuff,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number RANKSTUFF181654. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

Rated 5 out of 5 stars

Found the person i was looking for

Found the person i was looking for

July 16, 2026
Reverselookup logo

Reply from Reverselookup

Dear Adzzz, Thank you for your wonderful review of Reverse Lookup! Your feedback means a lot to us. Best regards, Reverse Lookup's Team

Rated 1 out of 5 stars

Can’t find what I want

Can’t find what I want

July 16, 2026
Reverselookup logo

Reply from Reverselookup

Dear Mattyjmac, We sincerely apologize for your unsatisfactory experience. Since we can't identify your Reverse Lookup account through TrustPilot's data privacy settings, please email us at tp@reverselookup.com with reference number MATTYJMAC818638. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
Reverse Lookup Team

Rated 1 out of 5 stars

How can they advertise its free when…

How can they advertise its free when they request 50p ???

July 16, 2026
Unprompted review
Reverselookup logo

Reply from Reverselookup

Dear Gail,

We've sent a request via Trustpilot asking you to identify yourself in our system. When providing us with the necessary information please make sure to include the email address used to subscribe to Reverse Lookup.

For more details, please email tp@reverselookup.com and include reference number GAIL569784. Once we receive this information and verify your account, your approved refund will be processed promptly, typically within a few hours.

At this stage, we need some information mentioned above to identify you in our system. After that, we can move forward to process your refund.

Thank you!
Reverse Lookup Team

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