Revicedenim Reviews 3,060

I have ordered a pair of jeans on the 26th June. It is the 1st of October and I still did not get them. The customer service is not responding.
Do not order from them. I think it is a scam

Do not order from them!! I wish I could give them zero stars. They have not even shipped my two items yet, it’s been 3 months. I have tried to get in touch with them multiple times and they ignore my emails. There is no other way to contact customer service, no phone number, nothing besides email. I’m infuriated. They also refuse to give refunds. If you do order from them (which you shouldn’t) you need to do it through PayPal or a credit card so that it forces them to give you a refund if you dispute it. They will only respond if you threaten to do that. Don’t be nice through email, they won’t respond if you’re being cordial with them. I tried. They only responded to the one where I was forceful.

Not like the photo at all. Super long & baggy. Legs are way too wide 🤦‍♀️not to mention took almost 2 weeks to come… wish id get a refund for them really got my hopes up on these 😴!

On arrival the package was even open aswell absolutely out of order!

I ordered my tank about a month ago and still hasn’t shipped. I payed a lot for it so I would’ve expected it to have come rather quickly. Or at least in a timely manner. As of now i’m still waiting for it to ship.

Not sure if I got lucky but...

So, despite all of the negative reviews, I decided to try out purchasing from Revice Denim anyway. It was even more of a risk, considering I was having my purchase shipped to the UK. To my shock however, I've had an absolutely fine time buying from here!

It did take about 4 weeks to arrive, but I had a rough idea of the shipping time upfront. Everything was super straightforward with zero issues or concerns, and I have to say, I'm in love with what I bought - It's such high quality! I personally don't regret purchasing from here, and I definitely would again. That being said, my experience isn't representative of everybody's so order at your own risk!

PLACE IS A SCAM. BUYER BEWARE!!!

I ordered 3 sale items on July 4th. I still have yet to receive my order and it is Sept. 25th…

I reached out multiple times for an ETA and they couldn’t give me one. They then said all they could do is start processing me for store credit if i didn’t want to wait longer.

I requested a refund after more weeks went on and they still said all they could was start the process for store credit and it’ll ship when it ships. (what a joke)

I ended up disputing the charge with my bank, provided the email chain with them and all correspondence. Sure enough the banks (theirs included) ruled in my favor because it was stealing money and not giving products.

THIS PLACE IS A SCAM.

I ordered pants from revice 16 weeks ago. They were not listed on backorder though it did say it could take 2 to 4 weeks for the to ship. Substitute to four a week. Was up I’ve been emailing and getting the same automatic email back saying that my item would be shipped within 1 to 3 weeks. I have gotten this email eight times. I still have no idea when I would get my item I have requested a refund, but they refused stating that I had to get a refund within two hours of my order this place is a scam.

Absolutely AWFUL DO NOT buy! They took my money nearly 5 weeks ago, it was NOT a pre order and advised it should be shipped. No updates, no confirmation of when it will be delivered and after asking for timings and a refund they answered back with only saying you can’t cancel after 2 hours?! Scammers and I have now had to take this and dispute with my bank - DO NOT BUY FROM THEM

I ordered 3 pairs of shorts only 2 arrived and I have been waiting for 2 months for the 3rd pair. They refuse to give my my money back for the missing pair stating its because I did not cancel my order within 2 hours. How was I to know within 2 hours that my order would not be complete. Bad buisness! Stay away!

I was in the chat with a person named Ashley. I have been waiting for my jeans for four weeks now and they have not even been shipped. I am very disappointed and when I had asked on the Liv chat, I got the same response. She didn’t know she didn’t know she didn’t know And when I asked for a refund and my pair of jeans, I got ignored with no response. do not buy from this brand.

Awful awful awful. Whole experience was nothing but a big headache. Wouldn’t process a cancellation because I cancelled a little after TWO HOURS it was purchased, and when I wrote an email to customer service they said they would cancel my order and refund me with store credit, which they didn’t becuase weeks after I received a confirmation email that it was in transit. Then the whole process was very unpleasant and unprofessional, and then when I tried to get further help, they started ghosting me after saying they basically can’t help me anymore. Worst decision ordering from them.

I would not recommend this company. They take FOREVER to ship your order & are awful abt giving you any updates. Theyre return policy is terrible, you can only exchange their jeans one time within 30 days & then wait again FOREVER to receive the replacement. Theyre return policy are extremely hard to get a hold of as well. There are plenty of other companies with great products that are much easier to deal with.. !

I ordered jeans for my daughter and after two weeks of no shipping updates, I contacted the company to cancel. They refused to cancel and said my items were “pre-ordered” and would take another 2-5 weeks to ship. After six weeks of no delivery or updates, the company continues to argue with me and even blames me for not being aware of their policies. They cannot provide proof that I had knowledge that the item was a preorder or that I was aware that they had no idea when my items would ship. None of this is on my receipt. They prefer to argue and blame customers rather than simply cancelling and moving on. They have an F rating on BBB for a reason. I’m not sure I will ever receive my product and hope others learn that this company is shady and potentially a scam.

Took 2 months to get my order and was immediately unimpressed with the quality. The denim has a very strong smell which remained after washing it 3 times. The rollergirl flares were unevenly hemmed, with one leg being significantly longer and the side hem moving into the front of the leg halfway down. The heartthrob jumpsuit is cute but sizing runs very small.

If this company was any worse they’d be a true “scam” but alas, they do deliver terrible quality, inaccurately sized clothing after an excessive amount of time. The jeans feel like they’re from SHEIN. Read the google reviews and learn from our mistakes before buying from this company.

This is a scam, stay away from this company! The order said delivery within 10 days. After contacting them on the missing shipment they told us the order will 'maybe' be shipped within 2-4 weeks. You cannot cancel the order no matter how delayed the order is from their side.

I ordered two pairs of jeans that didn’t have an estimated date of arrival on the product page. Two weeks later I contact them and they said it’s 1-4 weeks lead time for jeans! I contact them at four weeks and they say that 1-4 weeks time frame was from my first point of contact. So we are looking at 6 weeks for jeans! Totally unacceptable when there was nothing noted during the Purchase. Also of note, they don’t give money back for exchanges only store credit so if I have to order a new pair, it could be three months before I have a pair of jeans to wear. Wild.

This company is not a legit company. They sell products and do not ever deliver them. There is no way to contact them! Do not buy from their Instagram site! Buyer beware!!!

Stay away from this company to avoid stress on thinking if you will get your items or not .
You wouldn’t get your items .
Ordered jeans last June for my daughter’s birthday this August paid using third party which is the best decision.
No one will communicate with you ,you can’t even track if they shipped it or not
So you’ll end up chasing them through email which is a pain .I got a response by the name of Liz once and when the date that she promised came and still no update for my order couldn’t reach her anymore and thrown to an automated email.
Thankful that I’ve used third party for paying that’s why I got my money back.
Will never trust this Revice jeans company ever.Trash,

Total disaster for a company... I ordered a pair om jeans for my daughter in December last year but two months later they hadn't sent the jeans so I emailed them about this, asking the order to be canceled. They argued this was impossible (??) and said they worked on delivering the jeans the following month. More than half a year later I still haven't gotten the refund and of course haven't collected the far to late delivered jeans (more than 3 months delayed). Stay far away from this company, big possibility you will be scammed!