It took quite a while to receive the delivery. My husband has been using the product and has had a very good result. His severe gas problem has reduced by about 70-80 percent. Abdominal pressure a... See more
Company replied
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Review summary
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Reviews shaping this summary
I initially had issues with an order, but the company resolved them to my satisfaction. I would still recommend purchasing from them. One customer service rep does not represent all of them. UPDATE... See more
Company replied
I wasn’t sure what to expect when I first tried products from Revival Point, but I’ve been really happy with the results. I feel a noticeable difference when I take the supplements consistently. Custo... See more
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I absolutely love Deep Skin Restore! After using it consistently just shy of 2 months, I’ve noticed a real difference in my skin’s texture—it feels smoother, healthier, and more hydrated. I’m so gla... See more
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Company details
- #145 of 159 best companies in Vitamin and Supplements Store
About Revival Point
Written by the company
Our mission, since starting in 2015 in New York City, has been to provide men and women across the country with a healthy and high functioning digestive system, which is a foundation of good energy, health, and happiness.
We achieve this by providing three specific products: Floraspring, Floraboost, and Florazymes, which help microbiome flora and the gut lining in order to improve digestion.
Our products are all-natural, vegetarian, gluten, soy, allergen, and dairy-free. All ingredients are made and tested right here in the USA.
We work hand-in-hand with doctors and researchers to stay up to date on the newest research in the field to ensure our products are making the biggest difference in people's lives.
We achieve this by providing three specific products: Floraspring, Floraboost, and Florazymes, which help microbiome flora and the gut lining in order to improve digestion.
Our products are all-natural, vegetarian, gluten, soy, allergen, and dairy-free. All ingredients are made and tested right here in the USA.
We work hand-in-hand with doctors and researchers to stay up to date on the newest research in the field to ensure our products are making the biggest difference in people's lives.
Contact info
13423 Blanco Rd PMB 8024, 78216, San Antonio, United States
- 442-227-3877 (US), +61 2 5604 0409 (AU), +44 1902 943560 (UK)
- help@revivalpointlabs.com
- revivalpoint.com
3.0
Average
226 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Auto pay error on first time purchase of product RESOLVED!
As I was confirming payment of some "gut Health" or weight loss supplements. I got a notice on the screen telling me I would get my next auto-shipment of the product on Oct. 14th. I didn't want an automatic charge for more of this product before I could try it out within the first 90 days of use. I called the 1-800 number and was greeted by a customers service rep. who immediately resolved this issue and sent me a confirmation email of resolution. So far, so good. I only hope the product is as good as the customer service I received.
September 14, 2021
Unprompted review
Reply from Revival Point
Hi Natalie,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
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Very good customer service
September 14, 2021
Unprompted review
Reply from Revival Point
Hi Lyubov,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
GREAT SERVICE
Recently, I needed to cancel my auto-shipment of Flora Springs. Corina was very kind, polite, and understanding of my reason for canceling my auto-shipment. Corina needs special recognization from your company. You need more employees like her.
September 2, 2021
Unprompted review
Reply from Revival Point
Hi Judith,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Fast response time
Fast response time! Thank you for providing such hassle free communications. I deal a lot with product vendors and I have never had an issue resolved so quickly, so thanks again.
Kendra of Oregon
August 30, 2021
Unprompted review
Reply from Revival Point
Hi Kendra,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Honestly you are sending way too many…
Honestly you are sending way too many articles to my emails and I’ve tried to adjust these on the page you have in which to do so, however, I’m unable to do so on the page to make the changes as to what I want to receive because it jumps right to the page without me being able to make changes. I mean there is mail coming in every few minutes. I’m unable to do anything else,
I try reading them, but there’s just too many coming in at one time. I have Zoom to enlarge page but as I try to mark what I want and don’t want, it immediately goes to a page, therefore, my carpal tunnel hands cannot handle receiving these articles every few minutes.
Can you help me or send it another way so I can actually see what there is to choose from?
I have grandchildren and am unable to spend time with them or get anything else done having my phone constantly receiving all this mail. I do not have FB anymore so you’ll have to send to my email where everything else seems to be coming into.
I thank you for any help you can give me.
Sandy Miller
August 28, 2021
Unprompted review
Reply from Revival Point
Hi Sandy,
We apologize for any inconvenience this may have caused you. We would be more than happy to assist you in rectifying this issue. Please reach out to our customer care team by phone at (442) 227-3877 or email us at support@floraspring.com to allow us to correct the issues you’ve addressed above. Our Customer care agents are available 24/7 for your convenience and are always ready and willing to assist you.
Shaun
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Depends on how it's handled
Depends on how it's handled? I don't want to order any of your product at this time! THX
August 28, 2021
Unprompted review
Reply from Revival Point
Hi Larry,
We’re sorry for the inconvenience this issue has caused you. After reviewing your account, our records indicate that all future orders under your account have now been canceled. If you have any questions or concerns or if you require any additional assistance with this matter, please reach out to our dedicated support team by phone at (442) 227-3877 or email us at support@floraspring.com to allow us to investigate further to resolve your account issues ASAP. Our customer care team is standing by 24 hours a day, seven days a week, to assist however we’re able to. Thank you for your time, and we sincerely hope you have a great rest of your week!
Shaun
When I called Luka
When I called Luka, was very helpful; she helped me with my situation, and made the refund very easy. Thank you.
Don William Mosier Jr.
August 26, 2021
Unprompted review
Reply from Revival Point
Hi Don,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Would Recommend!
Though I was not entirely pleased with my results from Floraspring, I was quickly helped with all the questions I had during and after my order. I will definitely recommend Floraspring to friends and family. Thank you for all your help!
August 26, 2021
Unprompted review
Reply from Revival Point
Hi Shelby,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Great Experience with Cara
Had questions regarding my auto ship, questions about my experience with the product so far. Cara was very helpful, no pressure just important points to consider and realistic expectations of seeing an effect of the product re my goals. Good conversation and I have my fingers crossed that the product works for me.
August 24, 2021
Unprompted review
Reply from Revival Point
Hi Gu,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
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Reply from Revival Point
Hi Kianyemortonymailcom,
Thank you for taking the time to review your experience with Revival Point! We’re so glad to hear that you enjoy our product and the results it has created for you. Our team is delighted to assist you with any further questions you may have by phone at (442) 227-3877 or by email at support@floraspring.com, 24 hours a day, seven days a week. Have a great day!
Shaun
thank you
thank you, DHL informed me that the product have been returned doing the German rules.
August 18, 2021
Unprompted review
Reply from Revival Point
Hi ilyaquantum,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
If the chocolates work.. then the pills just might…
So I thought I would purchase this product after watching the rather lengthy infomercial. ‘Sometimes you just got to try things for yourself,’ I thought.. True, the discount adverts are relentless.. but I see why though.. They’re trying to save you pennies —and while that’s good, we aren’t all made of money to purchase several bottles all at once. Anyway, I quickly wrote to customer services, and immediately I received a response as my order was stuck in the system. A simple email outlying the problem and an instruction to say, “please don’t debit my credit card for that massive amount, as I only wanted to have one bottle for starters.” They replied and did as I politely requested. Today, I again wrote to them regarding any further automatic orders, and again within five minutes, I’ve received a reply —not an automated one. No, one from one of their (human) customer services representatives and they have cancelled (for now). However, it must be hard to see so many negative reviews about a company, who may just have the answer to weight loss.. but like everything, IT IS NOT a magic pill. We just have to eat more fruit and vegetables, eat less sugar, and invest in a really good pair of running shoes, whilst taking the supplements. The FREE chocolates are delicious and guess what? I didn’t want any dinner that evening at all, only after eating ONE chocolate bar! They’re tiny too, so go figure. Is it psychological? I don’t know —but wow! if that works, then let’s see what the pills do for me.
To be further reviewed…
August 14, 2021
Unprompted review
Reply from Revival Point
Hi S Fenney,
Thank you for taking the time to review your experience using Revival Point products! We’re so glad to hear that you enjoy our product and the results it has created for you. We also want to thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
Thank you for replying so quickly to my…
Thank you for replying so quickly to my special request of shipping the 6 bottles of Flavo Trim plus gifts included in the end price to my place of residence in Germany. This helps me considerably, especially since we are going on vacation soon and I want to get started on the program asap, which would not be possible if we zou shipped to our friend in Spokane who is currently on vacation. thanks for the great assistance!!
August 12, 2021
Unprompted review
Reply from Revival Point
Tatjana,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
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I love this product I wish I could…
I love this product I wish I could continue to support this product. Unfortunately my finances will not let me but I hope to be able to start getting your product again someday thank you.
August 11, 2021
Unprompted review
Reply from Revival Point
Carolyn,
Thank you for being a valued customer here at Revival Point. We appreciate you taking the time to review your experience using FloraSpring! We’re so glad to hear that you enjoy our product and the results it has created for you. Our team is delighted to assist you with any further questions you may have by phone at (442) 227-3877 or by email at support@floraspring.com, 24 hours a day, seven days a week. Have a great day!
Shaun
FLORASPRING refund
Tried Floraspring; didn't like the results.
Refund process was immediate.
August 8, 2021
Unprompted review
Reply from Revival Point
Hi John,
We are sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. Although FloraSpring did not work for you, we have many more products that may be a better fit for your individual needs! Should you be interested in trying one of our other products, please do not hesitate to reach out to the customer care team to discuss the best possible alternatives by calling (442) 227-3877. Thank you!
Shaun
Excellent Customer Service
Customer Service was excellent when I ordered the product and even better when I requested a refund because the product did not work for me. If all companies had this level of integrity I would never hesitate to order anything. I give Revival Point 5 stars, but if I could give them more I would.
August 5, 2021
Unprompted review
Reply from Revival Point
Hi Caryn,
Thank you for being a valued customer here at Revival Point. We are sorry to hear that the product ordered did not work for you. As everyone’s body is different, it is quite possible that a product that works for others may not work for you. However, our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. Although FloraSpring did not work for you, we have many more products that may be a better fit for your individual needs! Should you be interested in trying one of our other products or if you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
I am blown away by the prompt reply to…
I am blown away by the prompt reply to my request!
For me, as a customer, it frankly engenders more confidence in the product and so I am now very excited to try it!!
August 5, 2021
Unprompted review
Reply from Revival Point
Hi De,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
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Prompt and friendly service
I appreciated the prompt service when I called via phone to cancel my order and monthly subscription!
Thank you.
July 27, 2021
Unprompted review
Reply from Revival Point
NJWlkr,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
I am too busy to respond
July 26, 2021
Unprompted review
Reply from Revival Point
Hi Eugene,
Thank you for your feedback! Our team hears your concerns, and we’ll be passing along this information to our management team accordingly. We apologize for any inconvenience this may have caused you. We would be more than happy to assist you in rectifying this issue. Please reach out to our customer care team by phone at (442) 227-3877 or email us at support@floraspring.com to allow us to correct the issues you’ve addressed above. Our Customer care agents are available 24/7 for your convenience and are always ready and willing to assist you.
Shaun
Customer service was easy to reach and…
Customer service was easy to reach and was sympathetic to my situation. Audrey was knowledgeable, cheerful, and more than helpful. I was completely satisfied with the care that was given.
July 23, 2021
Unprompted review
Reply from Revival Point
Joanne,
Thank you for being a valued customer here at Revival Point. Our team is delighted to hear that you are satisfied with the service you received, as it is always great to hear about our customer’s experiences with our representatives. If you have any questions or concerns, please do not hesitate to contact us by phone at (442) 227-3877 or email us at support@floraspring.com, and our representatives will be happy to assist you. Please remember our agents are available 24/7 for your convenience. Have a great day!
Shaun
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