Revive Lab Reviews 

1,106
•
TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

Unfortunately I had a bad experience with this company. There is either poor communication between staff or I was repeatedly lied to ☹️ I was told repeatedly my device was fixed just for... See more

Company replied

Rated 5 out of 5 stars

Nestled between the perfume shop and the escalator at the John Lewis end of Buchanan Galleries you could easily miss Revive Lab. If you have a phone problem that would be sad loss. We had a WhatsApp... See more

Company replied

Rated 5 out of 5 stars

We contacted Revive Lab at 11.30AM this morning, Sun 16th Nov 2025. The team provided high quality service. The service was quick, taking 2.5 hours (motherboard repair, new back, new battery, camera f... See more

Company replied

Rated 5 out of 5 stars

My Mum’s Tecno phone was acting up with annoying messages popping up and not letting her access the phone. Although the UK doesn’t deal in Tecno (he let us know this previously unknown info), the tec... See more

Company replied

Company details

  1. Phone Repair Service
  2. Cell Phone Recycling and Unlocking Service
  3. Cell Phone Unlocking Service
  4. Mobile Phone Repair Shop

Written by the company

Revive Lab is a leading repair shop for phones, tablets, and laptops, conveniently located inside Buchanan Galleries Shopping Centre in the heart of Glasgow City Centre. We are dedicated to providing top-quality repairs for all major brands, including Apple, Samsung, Sony, HTC, LG, Huawei, OnePlus, and Motorola. Our expert technicians handle repairs for all Apple iPhone models, including the iPhone 15, iPhone 14 Pro, iPhone 14, iPhone 13, iPhone 12, iPhone 11, iPhone XR, iPhone XS Max, iPhone SE 2022, and iPhone 13 Pro. If you need a Samsung Galaxy A or S series smartphone repair in Glasgow, look no further than Revive Lab. We stock a wide range of parts for Motorola models, including screens, charging ports, and camera lenses, ensuring quick and efficient service. We also specialize in laptop repairs and data recovery. Rated "Excellent" on TrustPilot and highly commended in the Independent Retailer of the Year awards, Revive Lab is your trusted choice for reliable and professional device repairs. Your device is in safe hands with us.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(1,106)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Friendly staff explained the repair process and timeline. Kept updated and repair completed.

August 24, 2022
Unprompted review
Revive Lab logo

Reply from Revive Lab

Hi Anthony!

We are delighted to hear you were satisfied with the turnaround time of our service on your device and want to thank you for taking the time to provide us with feedback. We hope to remain your go-to for any and all of your future repair solutions!

Kind Regards,

Revive Lab Team

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Rated 5 out of 5 stars

Great service

Great service. A lot cheaper than other places too. Had my screen repaired and returned returned me within 90 mina. Would Highley recommend.
Lovely guys who run it too.

August 22, 2022
Revive Lab logo

Reply from Revive Lab

Hi Katrina!

We are delighted to hear you were satisfied with the turnaround time of our service on your device and want to thank you for taking the time to provide us with feedback. We hope to remain your go-to for any and all of your future repair solutions!

Kind Regards,

Revive Lab Team

Rated 5 out of 5 stars

Efficient and helpful service

Efficient and helpful service. Explained everything very clearly.

August 22, 2022
Revive Lab logo

Reply from Revive Lab

Hi Kumara!

We are delighted to hear you were satisfied with our service of your device and want to thank you for taking the time to provide us with feedback. We hope to remain your go-to for any and all of your future repair solutions!

Kind Regards,

Revive Lab Team

Rated 5 out of 5 stars

Fast booking and really good service

Front screen got damaged to the point it was impossible to see anything, I could not even tell if the damage was limited to just the screen or if any internal damage was suffered.

I booked an appointment for the next morning and even arrived a bit early, I was still able to leave it with them as I went to work then came back to find it fully fixed and got additional feedback there were no internal issues.
Would highly recommend them for phone repairs.

August 22, 2022
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Reply from Revive Lab

Hello Ross!

We are delighted to hear you found the process of getting your device serviced us easy and customer friendly and informative. We want to thank you for taking the time to provide us with feedback and hope to remain your go-to for any and all of your future repair solutions!

Kind Regards,

Revive Lab Team

Rated 5 out of 5 stars

The guys were very professional and…

The guys were very professional and reliable, would recommend them.

August 21, 2022
Revive Lab logo

Reply from Revive Lab

Hi James!

We are delighted to hear you were satisfied with our service on your device and want to thank you for taking the time to provide us with feedback. We hope to remain your go-to for any and all of your future repair solutions!

Kind Regards,

Revive Lab Team

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Rated 5 out of 5 stars

Highly satisfied with the speed and…

Highly satisfied with the speed and quality of services delivered.
My Phone which I had written off got serviced and brought back to life.

August 21, 2022
Revive Lab logo

Reply from Revive Lab

Hi!

We are delighted to hear you were satisfied with the turnaround time of our service on your device and want to thank you for taking the time to provide us with feedback. We hope to remain your go-to for any and all of your future repair solutions!

Kind Regards,

Revive Lab Team

Rated 5 out of 5 stars

I got my phone screen replaced and it…

I got my phone screen replaced and it was so quick. Highly recommend. The guy was lovely.

August 9, 2022
Unprompted review
Revive Lab logo

Reply from Revive Lab

Hi Josh!

Thank you for taking the time to write such kind feedback - we are delighted to hear you were satisfied with our service on your device and hope to remain your go-to for any and all your future repair solutions as well!

Kind Regards

Revive Lab Team

Rated 4 out of 5 stars

I thought it was professional

I thought it was professional, quick and a quality job

July 27, 2022
Unprompted review
Revive Lab logo

Reply from Revive Lab

Hi Caroline!

Thank you for taking the time to provide us with feedback. We hope to remain your go-to place for any and all of your repair solutions in the future as well.

Kind regards

Revive Lab Team

Rated 5 out of 5 stars

Great Service and friendly helpful…

Great Service and friendly helpful Staff! 😁

July 23, 2022
Revive Lab logo

Reply from Revive Lab

Hi Corrina!

We are delighted to hear you were satisfied with our service, and want to thank you for taking the time to provide us with such kind feedback. We hope to remain your go to spot for any and all of your repair solutions in the future as well!

Kind regards

Revive Lab Team

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Rated 5 out of 5 stars

Was quoted £850 by EE …

Was quoted £850 by EE to fix my phone which i new was wrong as i even knew the problem with the phone, sent away to EE never got it back for two weeks after i said i wasnt paying that money took it to revive and they fixed my phone and i got it back the day after. Fantastic service

July 22, 2022
Revive Lab logo

Reply from Revive Lab

Hi Lee!

We are delighted to hear you were satisfied with our services and hope to remain your go to for any and all of your future repair solutions. We want to thank you for taking the time to provide us with such kind feedback!

Kind Regards

Revive Lab Team

Rated 5 out of 5 stars

Prompt and professional service

Prompt and professional service. Excellent work.

July 17, 2022
Unprompted review
Revive Lab logo

Reply from Revive Lab

Hello Matthew!

We are glad to hear you were satisfied with our services and hope to remain your go-to place for any and all of your repair solutions in the future as well.

Kind Regards

Revive Lab Team

Rated 1 out of 5 stars

Destroyed my phone

Seemingly fixed my phone but then i dropped it from a small height a few weeks later and it wouldnt turn on. Took it to Apple who told me Revive Lab had fixed it wrong and completely destroyed it. Had to buy a new phone.

July 17, 2022
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Reply from Revive Lab

Hello Isobel!

We are sad to hear you weren't satisfied with our service! Unfortunately our warranty doesn't extend past 3 months and does not cover accidental damage - which is also the policy of the manufacturer of the device.

Upon checking our system, it seems your device was booked in with us about 6 months ago. Before the device was handed back to you, 2 members of staff have tested the device - and the repair itself was executed by our head technician. So we are truly confident that we have not destroyed your device - the drop you have mentioned could have caused some physical damage to the internals of the phone, though.

However, as a gesture of good will we are prepared to offer you free diagnostics for the device in question.

Thank you and stay safe

Revive Lab Team

Rated 5 out of 5 stars

Legends

Brilliant service and a quick turn around time. Would highly recommend

July 16, 2022
Revive Lab logo

Reply from Revive Lab

Hi!

Thank you for taking the time to provide us with feedback, and we hope we continue to take care of your repair solutions in the future as well!

Kindly,

Revive Lab Team

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Rated 5 out of 5 stars

Excellent Service

From start to finish the people were polite and very helpful. I will definitely use them again and would have no hesitating to recommend this service, thank you.

July 15, 2022
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Reply from Revive Lab

Hello Jane!

We are delighted to hear you found our service of your device helpful! We are glad to hear you will continue to trust us with your repair solutions, we look forward to assisting you in the future.

Kind regards,

Revive Lab Team

Rated 5 out of 5 stars

Fantastic service!

July 15, 2022
Revive Lab logo

Reply from Revive Lab

Hi Joanne!

We are glad to hear you were satisfied with our service and want to thank you for taking the time to provide us with feedback. We hope to take care of any and all of your repair solutions in the future as well!

Kind regards,

Revive Lab Team

Rated 5 out of 5 stars

IPhone 7 replacement screen

Very best service in Glasgow. Just ask without the appointment and in 45 minutes I had my iPhone repaire.
Very nice guys thanks

July 14, 2022
Revive Lab logo

Reply from Revive Lab

Hi Massimo!

We are happy to hear you were satisfied with our service of your mobile device. Our express service ensures the quickest turnaround time for our clients! We want to thank you for taking the time to provide us with such kind feedback, and hope to see you again in the future!

Kind Regards

Revive Lab Team

Rated 5 out of 5 stars

Quick efficient service

Quick efficient service, replaced phone screen in 30mins.

July 14, 2022
Revive Lab logo

Reply from Revive Lab

Hi Christine!

We are delighted to hear you were satisfied with our service of your phone, and hope to take care of any and all of your future repair solutions as well!

Kind Regards

Revive Lab Team

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Rated 5 out of 5 stars

Very good service

Came with a samsung phone that had a cracked screen and was bent, very quick service and phone is like new.

July 14, 2022
Revive Lab logo

Reply from Revive Lab

Hi Rosa!

We are glad to hear you were satisfied with our service of your Samsung device and want to thank you for taking the time to provide us with such kind feedback. We hope to take care of any and all of your future repair solutions in the future as well!

Kind Regards

Revive Lab Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service, very quick too. They repaired cracked screen on my iPhone. No pressure marks left on screen neither.

July 5, 2022
Unprompted review
Revive Lab logo

Reply from Revive Lab

Hello Karolina!

Thank you for taking the time to provide feedback on our service of your iPhone. We hope to take care of any and all of your future repair solutions as well!

Kind regards

Revive Lab Team

Rated 5 out of 5 stars

Amazing quick efficient service

Came to the shop at 10am with a phone I was told was irreparable from other repair shops, came back at 1pm to a working phone which I’m typing from now. Thank you to Ahmed for his quick efficient and professional service I could not recommend him more

July 2, 2022
Unprompted review
Revive Lab logo

Reply from Revive Lab

Hello Sam!

We are elated to hear that you were satisfied with the service provided on your iPhone! We want to thank you for taking the time to provide us with such kind feedback, and hope to take care of any and all of your future repair solutions as well.

Kindly,

Revive Lab Team

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