Revivo Avenue Reviews 

46
•
TrustScore 3 out of 5

2.8

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Rated 3 out of 5 stars

I had high hopes for this product, but unfortunately, I was disappointed. The quality feels very cheap, and the jacket has a strong smell of rubber, similar to an inflatable pool. This suggests it mig... See more

Rated 5 out of 5 stars

The product is really good and the quality is excellent. Quick delivery. Chronopost ok. The original delivery day was delayed by one day but that wasn’t the fault of Revivo Avenue. Will definitely pur... See more

Company replied

Rated 1 out of 5 stars

Absolute garbage product, ordered a jacket which arrived scrunched in bag straight from the factory in china. The product looked nothing like what was on the website, different colour and the material... See more

Company replied

Rated 1 out of 5 stars

AVOID THIS COMPANY! As others have stated, this company is terrible and just out for your money. An absolute joke of a "customer support" leaving a week between each reply. I contacted them in... See more


Contact info

2.8

Average

TrustScore 3 out of 5

46 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 week

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2.8

All reviews

(46)

22 reviews in the last 12 months

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Rated 1 out of 5 stars

Dropshipping business

Dropshipping business. Items are not the same on the website and look like very cheaply made products from China. Absolute joke.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome

Great quality, user-friendly website, and surprisingly fast shipping—even over a long distance

July 10, 2025
Unprompted review
Rated 4 out of 5 stars

I ordered the kway

I ordered the kway, all great starting from the product and everything else. only flaw was the delay of the shipment of a few days from that expected

July 11, 2025
Unprompted review
Rated 1 out of 5 stars

Trash dropshipping company

For real, do not buy from this place. Don't trust their bullsh*t shipping times and don't even think about trying to get any help out of support. They've put a lot of effort into making their site look legit but its legitimately just another terrible dropshipping company everything on their site can be bought by a million other retailers at probably better value with less hassle.

EDIT: the “proof” they mention in their reply is a picture of the parcel in front of an unnumbered door that isn’t mine, my parcel never arrived to me and none of my neighbours have received the parcel either

June 30, 2025
Unprompted review
Revivo Avenue logo

Reply from Revivo Avenue

Dear Teddy,

Thank you for your feedback.

We are sincerely sorry to hear about your dissatisfaction. Our customer service team is at your disposal from Monday to Friday, 9:00 to 17:00 (Paris time), and we are firmly committed to responding to every request within 48 hours.

In your case, you mentioned that you never received your parcel. However, we have received both a GPS delivery confirmation and a photo proof of delivery from Evri, our shipping provider in the UK. According to their records, the parcel was delivered within 8 business days. While our average delivery time to the UK is 4–7 business days, this may vary slightly due to factors such as national holidays, customs processing, and the exact delivery location.

As for our products, each item at Revivo Avenue is carefully selected and crafted with attention to detail. Our manufacturing partners are chosen for their expertise and commitment to quality. Our designs are appreciated by thousands of customers around the world, and we take pride in offering not only distinctive style but also reliable service.

We remain available should you need any further assistance, and thank you again for sharing your experience.

Rated 5 out of 5 stars

Truly impressed

Truly impressed. The quality of the pieces is top-notch, and the pricing makes sense for what you’re getting. Reliable, well-crafted products.

June 12, 2025
Unprompted review
Revivo Avenue logo

Reply from Revivo Avenue

Thank you so much, Celine.

We are truly grateful for your feedback. It means a lot to us to know that you value the quality and craftsmanship behind our pieces. Delivering well-made, reliable garments at a fair price is exactly what we stand for.

Warm regards,
The Revivo Avenue Team

Rated 5 out of 5 stars

Fast delivery and excellent support

Fast delivery and excellent support. The team was quick to respond and sorted things out effortlessly. A smooth experience all around.

June 3, 2025
Unprompted review
Revivo Avenue logo

Reply from Revivo Avenue

Dear Thalia,

Thank you for your kind words.

We are glad to hear that your experience was smooth and that our team could assist you quickly and efficiently. Your satisfaction is our priority, and feedback like yours motivates us to keep delivering the best service possible.

Warm regards,
The Revivo Avenue Team

Rated 5 out of 5 stars

Five stars from me ⭐️⭐️⭐️⭐️⭐️

Order arrived quickly, and both the jacket and pants fit just right. Quality was on point, exactly what I hoped for. 👌

March 6, 2025
Unprompted review
Revivo Avenue logo

Reply from Revivo Avenue

Thank you, Evie.

We are delighted to hear that everything met your expectations — from the fit to the quality. Knowing that the jacket and pants were just right makes our work worth it.

Warm regards,
The Revivo Avenue Team

Rated 1 out of 5 stars

AVOID THIS COMPANY!

AVOID THIS COMPANY!

As others have stated, this company is terrible and just out for your money.
An absolute joke of a "customer support" leaving a week between each reply. I contacted them in regards how the piece I ordered is nothing like what was shown/described just for them to tell me to steam the jacket to give it more volume???
It's most likely a drop shipping scheme.

The quality is terrible, what you order is nothing like what is advertised, the customer support is awful, avoid these guys.

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute garbage product

Absolute garbage product, ordered a jacket which arrived scrunched in bag straight from the factory in china. The product looked nothing like what was on the website, different colour and the material looked sooo cheap and garbage. Contacted the company for a refund, apparently they don’t know their own refund policy or EU laws, stated they couldn’t refund me but could provide store credit which I didn’t want considering how terrible the product was. Took days to reply in between each email trying to stretch out the time for a return. Absolute garbage product and terrible customer service, would not recommend.

June 21, 2025
Unprompted review
Revivo Avenue logo

Reply from Revivo Avenue

Dear customer,

Thank you for your review. Unfortunately, we were not able to identify your name or order number in our system, which makes it difficult for us to investigate your case properly.

That said, we’re truly sorry to hear that your experience did not meet your expectations.

As outlined in our return policy — and in accordance with EU regulations (Directive 2011/83/EU on Consumer Rights) — customers with EU shipping addresses are eligible for a full refund to the original payment method if the return is requested within 14 days of delivery. In your case, the order was shipped to Australia, where our policy provides a store credit option for returns.

Regarding communication delays, our customer service operates Monday to Friday, and we aim to respond within 48 business hours. We always take into consideration the date when the return request has been made by the customer.

We sincerely hope to make things right — feel free to contact us at info@revivoavenue.com so we can assist you further.

Warm regards,
Revivo Avenue

Rated 1 out of 5 stars

Baddest customer care service ever!!!

I have never experienced such bad customer service. They refused to give me my money back, even though they had my items. They even dont know their own return policy and dont know anything about the eu laws. Without paypal purchase protection i would be cooked. Such a bad service, i wouldnt recommend anyone to purchase from them. They refused to answer me lots of times, I wrote them couple of times. They also just dropship the items, they dont have any ,,special brand items“. Dont buy from them, be careful

Answer: First of all i had to remind you to answer, there was no answer at all first. There is no ,,we‘re always commited to treating each request with attention and transparency‘‘. Its not normal that this problem was going over a month. You also refused me to give me my full refund. Glad i knew the law better than the customer care service

June 4, 2025
Unprompted review
Revivo Avenue logo

Reply from Revivo Avenue

Dear Ege,

Thank you for taking the time to leave a review.

We’re genuinely sorry to hear about your concerns, but we would like to clarify that your order was fully refunded to your original payment method in April 2025, and no further issue has been reported since then.

We’re always committed to treating each request with attention and transparency. Our customer service team is available Monday to Friday, from 9 AM to 5 PM CET, and we would be happy to assist you at info@revivoavenue.com should you have any additional questions.

Thank you again for your feedback.

Warm regards,
Revivo Avenue

Rated 5 out of 5 stars

Amazing collection

Good quality of the products, fast delivery, and unique designs. I love that most of the designs are unisex and that they don’t use screaming logos.

May 15, 2025
Unprompted review
Revivo Avenue logo

Reply from Revivo Avenue

Dear Lucas,

Thank you so much for your order with us.

We're truly grateful for your support and thrilled to know you enjoyed your experience. Your message brought a real smile to our team.

Looking forward to welcoming you again soon.

Warm regards,
Revivo Avenue

Rated 5 out of 5 stars

Good product. Satisfied

The product is really good and the quality is excellent. Quick delivery. Chronopost ok. The original delivery day was delayed by one day but that wasn’t the fault of Revivo Avenue. Will definitely purchase again.

May 12, 2025
Unprompted review
Revivo Avenue logo

Reply from Revivo Avenue

Dear Max,

Thank you so much for your order with us.

We’re really happy to hear that you’re satisfied with your product and delivery. Your trust and kind words mean a lot to us, and we can’t wait to have you back on Revivo Avenue.

Warm regards,
Revivo Avenue

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