The hip ice wraps were a God send for my hip replacement recovery. I only wish I had purchase 3 instead of 2. I would definitely recommend these to anyone having joint or replacement surgery.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
We ordered the extra large ice pack for back pain relief for our son after my husband had been gifted one for his back pain and was helped greatly to relieve the pain and be allowed to do things he ot... See more
This wrist ice pack is perfect! It covers from the hand and up the forearm, and stays put. This is my third purchase from Revixcare and their products do not disappoint.
I have used the smaller Revix knee cold therapy pad and think the larger one is great. Wraps around fully. Straps can get hung up on each other and sometimes slip off the pad once it is on the k... See more
Contact info
1807 Room，No.2 YinTong Street, 528400, Zhongshan, China
- +86 133 6014 2952
- support@revixcare.com
- revixcare.com
4.5
Excellent
133 reviews
Replied to 75% of negative reviews
Typically replies within 48 hours
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You haven't even got the product to me…
You haven't even got the product to me and your asking for a review . We're in 2022.... ordered the products over 2 weeks ago... I think when they get here I'll send them back...
January 12, 2022
Reply from Revixcare
Hi. Thanks for your feedback. We would present our sincerely apologize for the problem you encountered. Be assured that we have tried our best to arrange your order shipped once received your order. Due to the COVID, weather, distance and other undetermined reason, we could not make sure the delivery date. But most of our customers could get the packages in 5-7 days (Except for remote areas).
Regarding we are asking the reviews, please kindly understand that's from our automatic system. We welcome any feedbacks from our customers, which would be helpful with our improvements. You could choose to ignore it or message us directly. Thank you for your understanding.
The narrative was long
The narrative was long. I did not hear anything from seniors. I am 76.
January 11, 2022
Reply from Revixcare
Thank you for your review and bring this issue to our attention. Now we have post the video in our product pages to let our customers learn more about the products. You could take a look into it. Or if you'd like any recommendations, please email us directly at support@revixcare.com. We are more than happy to help you out. Thanks for your time.
Good fast service
January 5, 2022
Reply from Revixcare
Thanks for your great review on our service. It means a lot to us. Hope our product serves you well.
This is a scam website
This is a scam website! I paid for a $32.99 for a shoulder ice pack on the website. Recieved an email from Revixcare that they did not receive a payment 2 days later so they canceled my order. Then I asked for my refund and they messaged me telling me they cannot refund me to message enduraxphoto to get my refund. I did that and have not received a refund. I had to dispute the charges with my bank. Very shady business revicare is running. Do not put your money in their hands. Be warned!!
November 11, 2021
Unprompted review
Reply from Revixcare
Hi. Thanks for your review.
We have screenshotted with you about this order and the order shows pending. We don't receive any payment from you. We told you that the money is pending by Paypal or your credit card bank, not from us. We tried to cancel your order to see if you can get your money back. But unfortunately failed. That's why you said we canceled your order after 2 days.
We guess the fastest method is to contact the bank so that we provided you with our Paypal account. to assist you to get the payment from the bank. But unfortunately, you sent the email to our Paypal account. Be assured that we always take customer experience as a top concern. We still advise you to contact the bank to cancel this payment. No from us.
Very nice product
Very nice product
Really soft comfortable heats up well
Only negative was I wasn't sent an email telling me when it shipped so I sent them an email and they sent me a reply asking me to be patient.the next day I received the info and received the item soon after I'm happy with it so far!
November 4, 2021
Boot is well designed and adjustable…
Boot is well designed and adjustable for different sizes so it stays on. Material covering effectively chills the foot/ankle but prevents “freezer burn”.
October 4, 2021
Works Great
I like this ice wrap . I recently had knee surgery and the ice pack I had stopped working. I needed something to replace it. When I first used it, following the directions, It worked so good and it allowed me to be mobile. Works really great.
October 1, 2021
I already sent in this review…
I already sent in this review yesterday. Here it is again. The item was left on the front steps underneath a large sign requesting that all packages be left by the back door. Apparently, your delivery person decided to ignore the sign. The box itself had an enormous hole large enough to fit a huge fist, as if the box had been punched. Luckily the item was not damaged as your packers padded the statue with syrofoam.
August 13, 2021
Go straight to the source
I ordered this product twice from Amazon and both times received the pack without the second long strap so I decided to go straight to the source and order from the manufacturer/distributor. I’m so glad I did the ice pack came quickly and with everything in the box as it should be. It fit my son perfectly and has been the best ice pack we have tried yet. Thank you for making this purchase and process so easy. I will come again for any athletic ice pack needs.
August 13, 2021
So far, pleased
On time, as advertised, well packaged. Very nice feel and softness. Seems well constructed. I have not yet used it so cannot comment on its effectiveness.
August 13, 2021
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