Reward Funding Reviews 86

I dealt with Martyn Evans from Reward and the service was prompt with a positive approach to lending that helped to realign an already successful business into a far more positive position. Very impressed with the speed of the transaction and will look to use them again.

Jacob and the team at reward have been brilliant throughout. Superfast with responses and solutions. Very helpful, even when time constraints were an issue, and also very competitive on rates. Highly recommended.

The team at Reward are extremely professional. They are clear in all explanations which are easy to understand and they respond very quickly. So our transaction was completed with minimum of delay and maximum efficiency. The whole team were a pleasure to deal with. Financing made simple!

Fantastic service - The facility was aproved in a short period of time, Simon came and visit me in person to undersatnd the business model and the customised the facility inline with my business requirements. The onboarding team was also effecient - despite some of the challanges Gemma and her team was contantly available to help us up and running with the facilty. - Big thank you to the team!!

Absolutley amazing service, commitment and communication from Martyn and his team. Went the extra mile and some. They got a complex stalled deal over the line in record time. Client is so happy as am I as the broker. Highly recommended!!!

We engaged with Reward Funding through a Business Development Manager who was connected to our senior consultant via LinkedIn. Initial discussions were constructive but despite several misunderstandings and avoidable delays, broad alignment was reached on the key commercial points.

However, a £1,000 commitment fee was subsequently introduced without prior notice or justification. This was entirely unexpected. In our experience and based on consistent feedback from solicitors and other lenders operating in the secured lending market, commitment fees for loans secured against property are not standard practice. Where they do appear, they are widely viewed as a signal of institutional mistrust towards clients.

When challenged, the explanation provided was that the fee becomes payable once solicitors are instructed and credit approval is granted and is refundable on drawdown. This rationale is fundamentally flawed. In a secured transaction, the borrower is already placing significant trust in the lender by exposing their property, valuation process and legal position. There is no credible commercial basis for a lender to demand additional “commitment fee” when its downside risk is already mitigated by security.

The justification offered, namely, the risk of a borrower withdrawing after solicitors are instructed, is equally unconvincing. A borrower who instructs solicitors is already incurring legal costs. The suggestion that clients would casually withdraw at that stage ignores commercial reality and fails basic logic.

At no point was a clear, coherent or commercially defensible explanation provided for the fee. Responses lacked substance and appeared evasive. The interaction gave the impression of a process driven by box ticking rather than genuine credit understanding. The Business Development focus appeared to be disproportionately centred on collecting property addresses rather than engaging meaningfully with transaction structure or client rationale.

Overall, the experience raised serious concerns about internal alignment, commercial competence and transparency. The operation felt transactional, disorganised and poorly articulated with communications suggesting limited understanding of the commitments being made.

This is not an enterprise that inspires confidence and understanding of commercial Lending market. More like a loan shark trying to get people to disclose their assets while telling them that they don't trust them in shape of commitment fee (a nonsense concept not seen in Secured Lending market before). AVOID AT ALL COST...

Excellent service and very responsive. Reward are a fantastic group of people who work in partnership with you to achieve the best outcomes.

Despite a tight deadline to reach, Karen and her team went over and above in every way to help meet my needs.
Her professionalism and experience were well received and I would highly recommend !

Reward and the staff are exceptional
I've worked with them for many years and always found them to be very easy to work with.
Anthony cope looks after our account and again exceptional.
Couldn't recommend this company highly enough

Very helpful. Mark was always available throughout the process

Prompt, no nonsense service. Not entirely bureaucracy free but based on experience of use must be up there at top or near top of class in cutting through and getting the job done in timely fashion.

Incredibly unique products which add a huge amount of value to my clients. A recent completion has helped my client buy several properties quickly and capitalise on opportunities he would never have had if it wasn't for Reward. Highly recommend.

Worked with Jaxon on a number of revolving facilities. Quick turn around, very knowledgeable and contactable. Would 100% recommend this product and Reward Funding's service.

Excellent company to work with from the beginning Martyn from Reward guided us step by step supporting us through a trying process helping with the documentation making sure everything was completed even when we were losing hope he pulled the deal forward to a successful conclusion. A throughly profressional and personal service from Reward giving us a life changing opportunity to buy our premises. Thank you Martyn and Reward

Reward and especially Martyn was so helpful and flexible for a bridging loan I introduced to them. They used a previous valuation report to save time and were very professional and flexible offering a bespoke loan my client is over the moon would definitely recommend Reward.

We are using Reward Finance as a bridging option to provide working capital to enable us to implement a strategic turnaround. The process for assessing our requirements was seamless and Simon from reward was quick to provide a solution and Heads of Terms. Getting all the legal documents signed was a challenge for various reasons; however, Reward was helpful and assisted with every stage of the process. I had daily phone calls with Simon who was extremely helpful. The facility is now in place and is very easy to use.

I am absolutely delighted to share my experience with Reward Finance Group. From start to finish, their service was nothing short of exceptional — professional, personal, and incredibly effective.

Right from the first conversation, it was clear Reward wasn’t just another lender. They took the time to understand my business, my goals and my challenges, rather than just running me through a checklist. That bespoke, human-centred approach made all the difference.

I want to give a special shout-out and huge thanks to Simon and Mark. Their support, guidance and genuine care turned what could have been a stressful, complicated process into a smooth, straight-forward experience. Simon was always responsive and professional, and Mark went above and beyond — together they were instrumental in making this work when many others would have said “no.”

Because of Reward Finance, I secured the funding I needed quickly, with full transparency, and with total confidence. They live up to their promises, deliver on their commitments, and treat you like a person (not a number).

I would wholeheartedly recommend Reward Finance to any business owner — especially SME owners seeking quick, flexible, reliable funding from people who actually care.

Thank you, Simon, Mark — and the entire Reward team.

I have used Reward Finance before and they have always come up Trumps.
The loan process was seamless and Will our Manager made it so easy for us to complete the documents needed.
Will kept us updated on the progress of the loan application and made it so stress less for me and i'm so grateful for how quickly he completed the finance within days i'm so shook at how professional Will is. Thank you Will i will sleep tonight.
I will most certainly use Will again at Reward Finance and i would rate them 100 plus.
Lu.

As a commercial broker I was extremely impressed with Carl Perry, Steph Brown and the whole Reward team. The fund was fairly straightforward and completed in time.

As a Chartered Financial Planner and broker, I was extremely impressed with Carl Perry, Steph Brown and the whole Reward team. They took a complex case with several moving parts and got it done!
• Owned the process from day one.
• Coordinated valuers and solicitors without fuss.
• Anticipated underwriter queries and answered fast.
• Sorted legacy security items to keep momentum.
• Completed on the terms and timeline we agreed.
Clear updates. No drama. A genuine can do team I’ll definitely be using again with my business customers.