Reward Gateway | Edenred Reviews 11,914

So easy and quick to use. Great choices of stores to use the vouchers.

Very helpful and competent customer service

Very simple to use. Vouchers are sent straight to my email to be used right away.

We had an issue, completed a form explaining our dilemma and it was handled swiftly and gracefully. Please Ed with the outcome.

The ease of redeeming the gift. Packages like this shows your appreciation for your customers.

Easy to.navigate

I use this service several times a week. It is quick and easy to use. What I also find is that should you have a query and log it the response is almost immediate which makes a pleasing change from most companies. Highly recommended.

We've been with Reward Gateway for nearly a year and cannot praise the platform and teams enough! Everything is so easy to use - our employees love having everything to do with their benefits in one place. We're sitting at a 95% login rate - people are using e cards to celebrate each other and the recognition is a success. The RGER live events are amazing and you can really feel the teams passion for everything to do with engagement. I'm excited to see what else is coming!

Great platform with lots of rewards and accessible information on a range of interesting and relevant topics

Long password numbers 19?!

Opaque instructions
Lack of clear pathway for user

We’ve recently implemented Reward Gateway as part of our benefits offering, and the experience has been excellent from start to finish. The platform itself is very user-friendly, making the setup and rollout far smoother than we initially expected.

What really stood out was the level of support from the Reward Gateway team. From the very beginning of the build process, through to launch, and even in the ongoing support afterwards, they have been incredibly responsive, knowledgeable, and genuinely helpful.

As an HR team, having that kind of partnership makes a huge difference, and it gave us real confidence throughout the implementation. We would highly recommend Reward Gateway to any organisation looking to enhance their employee benefits and engagement offering.

Brilliant and never have or had any problems with receiving the gift cards.

Easy to do if you have online experience

Very quick and very easy with lots of retailers and shops to choose from.

Reward Gateway has proven to be an exceptional partner in evolving our business's benefits, discount, and cashback offerings.

Since our launch in February 2026, we have achieved a fantastic engagement rate of 86%. This level of adoption is particularly impressive given that a significant portion of our headcount comprises offline workers, who can often be harder to reach with digital platforms.

The platform's user experience is simple and intuitive, allowing colleagues to navigate the site and access the benefits they want quickly and efficiently.

Crucially, Reward Gateway has provided our business with the necessary tools and capabilities to significantly enhance our recognition programs and increase overall employee choice.

The support from the Reward Gateway team has been outstanding; they are extremely helpful, and we are delighted to be partnering with them.

Reward Gateway is an amazing way to save money in today's expensive world. The app and website are both easy to use, even at the last minute on the way to the till. Any issues are quickly actioned by the experienced and knowledgeable customer service team in an friendly and helpful manner. I never buy anything now without checking the Reward Gateway first.

Easy to follow instructions

they just did good, can't really complain and am quite happy with the end result :]

SEAMLESS REDEMPTION

Reward Gateway has been easy to use, engaging, and helpful for bringing benefits, discounts, wellbeing, and recognition into one place. The support team has also been responsive and great to work with.