Dr. Neubert was knowledgeable and compassionate. She was understanding of the issues owners have while caring for their beloved pets. She was also very determined to ensure the test was done properly... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really thorough examination with super friendly and helpful staff. Everyone is very good at their jobs and explains things clearly. Thank you :)
I just arrived from Hong Kong with my little dog and I received the best attention and care(all in English) because I don't speak German. Lovely and caring vet, and the assistant was fantastic. Great... See more
Fantastic vets that truly care for pets! This is now our dog's regular practice, and we have our favourite vet for her, Ms. Schule. We had to wait a little to be seen, but otherwise, the attention is... See more
Company details
Written by the company
Rex ist eine moderne Tierarztpraxis, die tierärztliche Versorgung in Deutschland neu denkt. Unser Ziel ist es, höchste medizinische Qualität mit einer angenehmen, stressarmen Erfahrung für Tier und Mensch zu verbinden. Gegründet in Berlin, ist Rex heute mit 10+ Praxen in den größten deutschen Städten vertreten, darunter Berlin, Hamburg, München, Frankfurt, Köln, Düsseldorf und Stuttgart. In unseren Praxen arbeiten erfahrene Tierärztinnen, Tierärzte und TFA-Teams mit moderner Ausstattung und evidenzbasierten Behandlungsmethoden. Diagnostik und Therapie orientieren sich an aktuellen fachlichen Standards. Ein Schwerpunkt unserer Praxen liegt auf einer Umgebung, die den Tierarztbesuch möglichst angenehm macht. Dazu gehören helle, moderne Räume, strukturierte Abläufe und getrennte Wartezimmer für Hunde und Katzen. Ziel ist es, unnötigen Stress zu reduzieren und eine konzentrierte Behandlung zu ermöglichen. Auch organisatorisch setzen wir auf Einfachheit. Termine können online gebucht werden, häufig auch kurzfristig. Unsere Öffnungszeiten sind bewusst flexibel gestaltet: unter der Woche bis 20 Uhr sowie zusätzlich samstags. So lassen sich Tierarztbesuche besser in den Alltag integrieren. Ergänzend dazu bietet die Rex App eine digitale Patientenakte. Dort sind wichtige Informationen rund um dein Tier zentral gespeichert und jederzeit einsehbar.
Contact info
Germany
- rex.app
4.7
Excellent
158 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly and emphatic professionals
Friendly and emphatic professionals that always took great care of our furry family member.
February 9, 2026
Unprompted review
Advertisement
Great experience with Rex
Modern clinic, great clinic staff and super smooth app where I can see all the history of my pet.
December 1, 2025
Unprompted review
I had a really good experience at Rex…
I had a really good experience at Rex in Neukölln. The staff were friendly, professional and spoke English. My chihuahua stayed calm throughout the visit.
January 9, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.