Reynolds of SelbyReviews 

266
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I recently bought a Mini Roadster from Wayne. MOT, full service and even 2 new front tyres on when I collected it last week. A good experience too after dealing with main dealerships in the past.... See more

Rated 5 out of 5 stars

Absolutely the best! Richard is amazing. They go above and beyond any other car dealer I’ve ever seen, much better than big main dealers such as lookers. Not pushy at all. Perfectly polite and approa... See more

Rated 5 out of 5 stars

Fantastic service from a good well established family business. Very friendly and helpful in fact nothing is to much for them when it comes to trying to assist in anyway they can. The quality of the s... See more

Rated 5 out of 5 stars

From start to finsh the whole process was just first class service. Having never purchased a car from a dealership before we wasn't sure what to expect, but we really were blown away but everything.... See more

Company details

  1. Car Dealer

Written by the company

We are a family run, multi award winning car dealership established in 1995. We keep around 25 cars in stock for sale, and have six workshop bays in the service department. Whether you are visiting our workshop for a service or repair, or looking to buy a new car from us, we have one aim:.... "To be the best garage our customers have every been to"


Contact info

4.9

Excellent

TrustScore 5 out of 5

266 reviews

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4.9

All reviews

(266)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

When you need to change your car I…

When you need to change your car I strongly suggest you look no further than Reynolds of Selby. We had seen a vehicle on their website and knowing the popularity we decided to go look the following day which happened to be a Sunday. On arriving we were able to look around the car lot without being jumped upon by an over excited sales person and in fact we were treated with dignity and respect when we couldn't find the car we'd hope to see. Unfortunately it was locked in the garage and having travelled 40 miles it was a bit disappointing. Our host, Wayne, was having none of that and suggested we put down a minimum returnable deposit and we could return at our convenience to view and test drive. We did just that and the following Sunday we ended up buying the car. At this point I would rant and rave at the injustice of the used car industry advertising a price that is as near to on road as the sky is to the ground. Not so with Reynolds, barring the road tax there were no hidden "you must have this and you've got have that" costs, in fact they gave me half a tank of fuel for the "wasted" journey the previous week, unnecessary but well appreciated. A week later, after a free service and Christnas break I'm on the road feeling like I've won a decent prize on the lottery. Thanks Reynolds of Selby. I'm sure you'll have plenty more satisfied customer with those high standards. Absolutely 5 Star

January 1, 2020
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Rated 5 out of 5 stars

Can't recommend the team at Reynolds of…

Can't recommend the team at Reynolds of Selby enough. I bought a car last month and the process from end to end was superb.

I live in Northern Ireland so it was a daunting process committing to buying a car from a dealer so far away but the service I received was first class.

I am very particular about the cars that I buy so before travelling Richard give me a full run down of the car and sent a video walk-round allowing me to see the condition and features in video as it's difficult to get a true feel for the car from pictures.

They also offer the free airport pick up service which was great. I was picked up from Manchester airport and brought right to the front door to meet Richard. This service took a lot of pressure of the organising of my travel.

Even when I found a small fault with the car, they were on hand to advise and help me get it sorted. Their after sales service is amazing especially considering of the location differences.

Overall it was a really enjoyable experience dealing with Richard and the team.

Thanks Guys!

December 5, 2019
Unprompted review
Rated 5 out of 5 stars

Just bought a car from Reynolds of…

Just bought a car from Reynolds of selby after a few months ago purchasing one for my father in law what I really liked was we just drove up and straight away got a test drive and when we got back to the garage they had valued ours we did a deal on the same day which I liked excellent staff and made the process so easy would definitely recommend to other family and friends

November 25, 2019
Unprompted review
Rated 5 out of 5 stars

overall very happy customer!!

Serviced car and organised a minor repair with no inconvenience to us and excellent communication throughout the 2 appointments. Collection/delivery service a god send. Having purchased the car from Richard earlier this year, who was straight talking and a pleasure to deal with and having used the service desk, can say we were very happy.

November 21, 2019
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Rated 5 out of 5 stars

Friendly and great service.

Friendly and great service.
Would definitely reccomend

October 11, 2019
Unprompted review
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Reply from Reynolds of Selby

Thanks for taking the time to leave a review David... we look forward to welcoming you back when the service & MOT are due. Richard Reynolds.

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Rated 5 out of 5 stars

Great

Great, hassle free experience every time, Richard and team know customer service!

September 26, 2019
Unprompted review
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Reply from Reynolds of Selby

Thanks for the review and you're continued business John! Rich Reynolds

Rated 5 out of 5 stars

Reynolds Of Selby

Reynolds Of Selby 'wish to be the best garage people have ever used'!

It is not simply their 'slogan' or 'business statement'!

The outstanding service they have provided for the vehicles owned by my wife and I, proves undeniably, that this philosophy really is uppermost in the minds of all their staff and at the heart and soul of their workmanship.

I have had cars since 1970 and have never ever, found a garage who come anywhere near the superb standard of service provided by Reynolds Of Selby. Well done to Richard and all the staff and many thanks, you all deserve ten stars not just five!.

September 15, 2019
Unprompted review
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Reply from Reynolds of Selby

WOW Ian, thank you for such a wonderful review... I really do mean it when I say I want us to be the best garage our customers have ever visited... pleased you think so! Richard Reynolds

Rated 5 out of 5 stars

More great Customer Service

Recently, when it was time for my car's MOT and service, I booked it into Reynolds again. The telephone call to the service department was courteous and efficient with my date of choice being available. Again, the car drop-off was quick, with the service staff double checking what work I required. Later that morning I received a call detailing what was required for the MOT issues with a very competitive price being quoted. As I couldn't collect the car that afternoon, Reynolds were happy to keep it overnight for me. The next morning when I collected my car, everything had been sorted and the car given a full valet and wash - excellent customer service!
Thank you Reynolds - keep up the good work!

September 13, 2019
Unprompted review
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Reply from Reynolds of Selby

Many thanks for the great review Phillip. I'm delighted to hear you were pleased with the service team.... don't you worry, our standards won't slip! Richard Reynolds.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with! Better than main dealer, local and always happy to loan you a courtesy car.

August 13, 2019
Unprompted review
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Reply from Reynolds of Selby

Thanks Peter, we all really appreciate customers taking the time to leave a review and let us know they are happy with our service!
Richard Reynolds

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Rated 5 out of 5 stars

REYNOLDS OF SELBY

R Reliable
E Economical
Y Your
N Number
O One
L Local
D Dealer
S Satisfaction

August 9, 2019
Unprompted review
Reynolds of Selby logo

Reply from Reynolds of Selby

Just
Utterly
Delighted with
Your

Great
Review,
Entertaining,
Enlightening and
Not just fun but true!

Rated 5 out of 5 stars

Excellent sales

Excellent sales from start to finish, very happy with the car. Would happily recommend this garage to everyone.

August 4, 2019
Unprompted review
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Reply from Reynolds of Selby

Thanks for taking the time to leave a great review Shauna. I'm pleased to hear you love the Corsa!
Richard Reynolds.

Rated 5 out of 5 stars

Great service

Great service, i bought the car over the phone after i had been sent a video of the condition. When i went to pick the car up it looked even better in person. Nothing missed on the video.

Really easy purchase with no hassle. The car is great so far.

July 14, 2019
Unprompted review
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Reply from Reynolds of Selby

Thanks for the review Scott, I'm pleased to hear that you were impressed with the car!

Rated 5 out of 5 stars

Professional and Polite!

Happy to deal with people & an organisation who care. Replaced my car with a newer model in a professional manner.
Also dealt with the transfer of my personal plates. Thank you Richard & Neil.

July 1, 2019
Unprompted review
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Reply from Reynolds of Selby

Thanks Wilf, I'm pleased you were happy with our service.

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Rated 5 out of 5 stars

Reynolds Of Selby

Purchased a Ford Focus cabriolet of Richard, customer service was second to none, nothing was too much. After sales service was also exceptional from Neil and Richard alike. Will definitely be using them again. Five stars !!!!!

May 21, 2019
Unprompted review
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Reply from Reynolds of Selby

Thanks Martin! I'm delighted that you love your new car.... And good to see you are enjoying it with the roof down!... Make sure you put sun screen on!

Rated 5 out of 5 stars

Excellent service

Excellent service from Richard. The maintenance to my car was done on a day convenient to me and was collected and delivered back to me at the times agreed. Richard was very polite and the car came back having been thoroughly cleaned. The price was competitive. A very good experience.

May 10, 2019
Unprompted review
Reynolds of Selby logo

Reply from Reynolds of Selby

Thanks for taking the time to leave a great review Christine! We look forward to looking after you and your car for many years to come! Richard Reynolds.

Rated 5 out of 5 stars

Would recommend

Great - pleasure to do business with.
Friendly, professional, efficient and honest.

May 7, 2019
Unprompted review
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Reply from Reynolds of Selby

Thanks for leaving a great review Richard, I hope you are loving your new car! Richard Reynolds.

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