Order was delayed by 3 weeks. Hopefully Reyrr will contact their customers first in the future if these kind of delays will happen again 👍 Otherwise football was delivered nicely and well packaged!
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See what reviewers are saying
This company is a total joke. Pls don't do any business with them. They promised to deliver costumes to all Finnish Maple league teams (the highest level in Finland) but nobody knows when the costumes... See more
Needed new cleats urgently. Quick responding from Reyrr after I messaged and asked what is available for fast delivery from those that suited our purpose best. Got new cleats from Sweden to Finland in... See more
Excellent customer experience, and with stock that you can't get anywhere else in Europe! Shout out to Benjamin who went above and beyond ordering cleats for me direct from their suppliers and making... See more
Company details
Written by the company
At Reyrr Athletics were fascinated by how a teams identity could be formed by the look of their uniform. With over 35 years of combined playing experience we have learned that a uniform is more than a piece of clothing. It is an important piece of a team's image that mirrors an organization's values. Our team at Reyrr Athletics want to help teams establish this identity and image. With the expertise of our experienced in-house design team, we can make your organization's vision a reality!
Contact info
Cementvägen 18, 136 50, Jordbro, Sweden
- 018-474 47 47
- info@reyrr.se
- reyrr.se
3.8
Great
272 reviews
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Replied to 53% of negative reviews
Typically replies within 2 weeks
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Horrible shipping experience
Horrible shipping experience. I ordered my package to Hungary, Szekesfehervar but they shipped to a UPS PickUpPoint in Budapest. I had 4-5 phone calls with the UPS customer service until they finally shipped my stuff to my address. It took like 3 weeks in total.
Also, they don't had a size 12 shoe, but we talked about it and they shipped a 12.5 which is unfortunately a bit big, but i will manage that. The visor and the pants is good.
Please update the shipping info and tell the customers in advance that you won't ship to their address, only to a Budapest PickUpPoint. Horrible practice, it is what it is.
February 21, 2024
Unprompted review
Reply from Reyrr
Hey Jozsa,
Thank you for taking the time to share your feedback regarding your recent shipping experience with us. We sincerely apologize for any inconvenience and frustration this situation may have caused you. Your satisfaction is our top priority, and we regret that we fell short of meeting your expectations in this instance.
Please allow us to explain that, under our current agreement, we are limited to shipping orders to UPS PickUp Points. The selection of the specific PickUp Point is automatically determined by UPS's system, based on the closest available location to the delivery address provided. We understand how this may have been unexpected and inconvenient for you, especially given the distance to Budapest in your case.
We acknowledge that clearer communication regarding our shipping limitations and processes could have significantly alleviated the challenges you faced. We are taking your feedback seriously and are committed to improving our communication about shipping policies and options available to our customers. This includes ensuring that all pertinent information is readily available and clearly stated at the time of purchase, to prevent similar situations from occurring in the future.
Regarding the issue with the shoe size, we appreciate your flexibility in accepting a size 12.5, although it was not your preferred size. We strive to accommodate our customers' needs to the best of our ability, and we're glad to hear that the visor and pants met your expectations.
Once again, we apologize for any inconvenience you have experienced. We value your business and are dedicated to ensuring a more positive and transparent experience for you and all our customers moving forward. Should you wish to discuss this matter further or have any other concerns, please do not hesitate to contact us directly.
Warm regards,
Benjamin
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Great professional and person
Benjamin it's a great professional and person.
Reyrr have one of the best catalog of products and prizes.
Definitely, I will repeat.
February 8, 2024
Unprompted review
The shipment was on time and the…
The shipment was on time and the apparel was as advertised
February 1, 2024
Unprompted review
As a professional athlete Reyrr has…
As a professional athlete Reyrr has everything I need and their products are fantastic.
July 1, 2023
Unprompted review
Excellent gloves
I buy a pair of gloves and the grip is one of the best that i ever tried.
January 27, 2024
Unprompted review
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What a company
All the team in Reyrr is super competent and can make your customer experience even better with their knowledge and professionalism ! They got everything you need as a football player, everything is quick and easy with them ! So if you need something for you, your team of whoever you want, contact them !
February 1, 2024
Unprompted review
The prices of the products
April 17, 2023
Unprompted review
⭐️⭐️⭐️⭐️⭐️
The service was very good, the order arrived on time.
I plan to buy more often from the store
January 26, 2024
Unprompted review
Quick communjcation and shipping from…
Quick communjcation and shipping from the shop. Definitelly gona shop here again soon 🙂. Nice pair of gloves 🙂 Just as described. Its quite soon to evaluace more, but I am happy about its performance so far 🙂
November 26, 2023
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Excellent customer service
September 20, 2023
Unprompted review
Great quality
Great quality, customer service and product fits description!
August 26, 2023
Unprompted review
Great customer service
I am glad I came across Reyrr. Great customer service and fast delivery, no matter if they have the product you are looking for, they will always find the most suitable solution for you..
Thank you
August 25, 2023
Unprompted review
Quality
Very good store,every time I buy,I am surprised with the good materials and quality they bring to their products.Assured that I will buy again in this store.
August 24, 2023
Unprompted review
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Great brand
Great service and communication.
Would definetly keep buying from their page. Good prizes and equipment for football!!
Its a never miss with reyrr!
August 5, 2023
Unprompted review
Not delivered
It has been over 3 weeks and I still have not received the shipment, even though it was supposed to be delivered within 5 working days.
April 4, 2023
Ordered 7v7 uniforms
Ordered 7v7 uniforms that were delivered on time and exactly as expected!
October 9, 2022
Unprompted review
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Happy customer
Really good customer support!
I requested for help and got it quick and very helpful support.
I’m really glad and would /going to recommend reyrr to friends
September 15, 2022
Unprompted review
Easy to find what u want
Easy to find what u want! Very good customer service!
August 9, 2022
Unprompted review
It was unfortunate that it wasn’t…
It was unfortunate that it wasn’t informed well enough that the parcel will be taking longer than expected but customer service was good so it saved the situation.
August 9, 2022
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