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See what reviewers are saying

Rated 5 out of 5 stars

My 5 star review definitely goes to Rezgo! I've been working with them for the past 2 years. User interface is great even for me (since I'm not a computer nerd). I easily integrated WordPress Rezgo p... See more

Rated 3 out of 5 stars

Things that could be improved: - have an AUS based rep so that wee can get support during business hours, currently live chat only available till 11am AEST - be able to create own gift certificate,... See more

Rated 5 out of 5 stars

I enjoy the way Rezgo is easy to use and allows me to add and change details without any fuss. It works well on desk top and mobile which is perfect as I can update tour details from anywhere. I... See more

Rated 5 out of 5 stars

We are a small tourism business based in Brisbane Australia. Rezgo has been a very easy to use booking system for our business. We have found many extra features, staff quick to respond to any queri... See more

Company details

  1. e-Commerce Solution Provider
  2. Business to Business Service

Information provided by various external sources

Since 2005, Rezgo has been focused on providing tour and activity companies with leading edge web-based reservation and management tools. Over the years, Rezgo has invested over a million dollars on research and development into the creation of innovative features, many of which have become standard in other systems. Our commitment to make the tour and activity industry better is evident in our continuing work with the Open Travel Alliance and our sponsorship of research in the market size and make up of the industry. You won’t find another booking system with greater experience and a stronger track record than Rezgo.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

74 reviews

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Rated 4 out of 5 stars

Rezgo is a great system but the only…

Rezgo is a great system but the only drawback that I see using the system is the cart features repetitiously entering all the personal client information multiple times when you should be able to robust enter one time and continue to add into cart more products that's what I like to see change to be more systematic approach

April 13, 2018
Unprompted review
Rated 5 out of 5 stars

A great asset to my company!

Rezgo has allowed my business to be flexible and efficient. Most of my business is run on the go, and Rezgo is cruical for making it work. I can take and manage bookings anywhere, anytime, and have greatly expanded my reach of customers.

I did a lot of research when choosing a booking platform, and the customer service I experienced upon starting up really made things easy. I had a lot of questions and was able to speak 1 on 1 with a representative. When I called back I would always get the same person, so service was always fast and super friendly!

The software is easy to use and really aids in organizing everything with my business.I still don't think I am using all the features, but everything works great!

I would highly recommend Rezgo!!

April 12, 2018
Unprompted review
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Rated 2 out of 5 stars

I am paying Google Adwords and…

I am paying Google Adwords and successfully driving traffic to my site at tailoredtours.rezgo.com. I have had a handful of bookings since I set my site up. Hundreds of people have viewed it but 99% have bounced. Two problems; first is that Rezgo isn't providing for tiered dollar amount deposits so I have to direct people to the additional information section to walk them through how to book with dollar amount deposits when they are in a group that not only consists of adults but also children, students, seniors and military. Second is that I have 5 pages of tours listed and if somebody wants to see 'more details' and read about a tour on page 2, 3, 4 or 5, then after they are finished reading more the only option for them is to return to the Home page in which case they have to begin all over scrolling from the first tour. Since the 'more details' button does not open into a new tab I hired a designer to design for me a whole new website at Wix just to accommodate for people wishing to pick up where they left off in their tour browsing without needing to take it from the top.

April 12, 2018
Unprompted review
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Reply from Rezgo

I'm sorry to hear that you're disappointed with the system. First off, I would say there are a few things that have not been set up correctly on your account. We can certainly help with those. As far as tiered deposits are concerned, this doesn't sound like something we've ever encountered before. Can you send us an email at support@rezgo.com so we can learn more about what you are referring to?

Thank you for the feedback on the pagination of the tour list page. This is definitely something we are looking to improve upon while being able to handle a multitude of tour and activity businesses.

Rated 5 out of 5 stars

I enjoy the way Rezgo is easy to use…

I enjoy the way Rezgo is easy to use and allows me to add and change details without any fuss.

It works well on desk top and mobile which is perfect as I can update tour details from anywhere.

I would really like Rezgo to create a way for all the tours in my listing to be displayed as a calendar block, so that the guest can click on a particular date and see all the tour options available.

April 12, 2018
Unprompted review
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Rated 5 out of 5 stars

Easy to use online Booking System

We are a small tourism business based in Brisbane Australia. Rezgo has been a very easy to use booking system for our business. We have found many extra features, staff quick to respond to any queries and affordable monthly fees.

April 11, 2018
Unprompted review
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Rated 4 out of 5 stars

I really like the system

I really like the system, it's versatile and powerful. Be careful only with test reservations, as they will also be charged if you do not cancel before the billing period.

April 10, 2018
Unprompted review
Rated 4 out of 5 stars

Easy to use

I find Rezgo easy to use. Instructions are clear and easy to follow.

April 10, 2018
Unprompted review
Rated 4 out of 5 stars

Generically a very good service

Generically a very good service, easy to understand and to setup. But i'd like to see a translation/multilingual capacity. When adressing the tours and activities sector it is extremely important to be able to speak to people in their own language and while it may seem an overload of work to write in several languages, an automatic translation capacity into the 4 or 5 most common languages where you could change the texts when you're not happy with the translation or just leave them could be a killer feature.

April 5, 2018
Unprompted review
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Rated 5 out of 5 stars

Highly Recommend

I would highly recommend Rezgo to any business for online ticket sales. Easy to set up and user friendly. Customer service very quick to respond to any queries.

April 4, 2018
Unprompted review
Rated 3 out of 5 stars

Easy to use, but

It seems easy enough to use in my limited experience, but I am not happy with the way the programs get ordered on the community SurfGroms website. I am not sure if it is a limit of RezGo or perhaps our site administrators but I find it very frustrating.

April 4, 2018
Unprompted review

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