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Rated 3 out of 5 stars

Very bad at follow up on orders paid for. I had to phone your company twice asking for an email for confirmation of order and when I would receive the items poor after sale's items are exactly what I... See more

Rated 5 out of 5 stars

I was very impressed with level of customer service. Ordered two small wheels which did not arrive although tracking as delivered. RGS have a phone number which they answer promptly and Charlie calmly... See more

Rated 5 out of 5 stars

Good Customer Support. Advised over the phone of the part required. Ordered on their Website. Delivery was within two days. Excellent Service. Highly Recommended based on my experience. Thank You

Rated 5 out of 5 stars

Once again very good service. kept informed about everything receipt of order, order dispatched, date and time of delivery to within an hour. Placed order at 10.30 on the 28th received before 09.00 on... See more

Company details

  1. Finishing Materials Supplier

Written by the company

Built on over 25 years of industry experience, RGS offers quality castors and industrial components. We strive to provide a concise and curated range of products to make buying technical parts as simple as possible. From adjustable feet, to end caps and threaded inserts, we responsibly source and stock a large number of quality products ready for rapid dispatch. Based in Wellingborough, Northamptonshire our team of experts are able effectively advise on product applications and specifications to ensure 100% satisfaction.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

170 reviews

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Rated 3 out of 5 stars

Very bad at follow up on orders paid…

Very bad at follow up on orders paid for. I had to phone your company twice asking for an email for confirmation of order and when I would receive the items poor after sale's items are exactly what I want thank you very much John Rhodes

January 6, 2023
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Rated 1 out of 5 stars

Still waiting for order

I placed an order on 7th Dec, its now the 23rd Dec, not received my order, emailed twice and tried to call with no success, all I've received is 2 emails for trust pilot from Josh asking to rate my order, which I've not received, hence the 1 star

December 23, 2022
Rated 5 out of 5 stars

Good Customer Support

Good Customer Support. Advised over the phone of the part required. Ordered on their Website.
Delivery was within two days. Excellent Service. Highly Recommended based on my experience. Thank You

December 9, 2022
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Rated 5 out of 5 stars

Great delivery time

Ordered on a Friday and expected delivery on Monday but to my surprise package arrived on Saturday. They were exactly what I wanted. Can't beat that.

November 18, 2022
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