Rhodeskin Reviews 

Great customer service

Rhode’s Team is very helpful. They reply quickly and provide answers to any questions or concerns you might have.

They solved the problem immediately

1 star is more than I would like to give. No items recieved, shipping company have confirmed via email they have lost the parcel. Rhode wants nothing to do with it and their customer service is absolutely disgusting. The worst customer experience I've ever had!! Will never use again!!

I have so many of lip treatments, tints, liners and blushes and I absolutely love them all.
Yet to try the skin care!

Definitely recommend these products 🫶🏼

Amazing customer service experience. The Rhode team was so helpful, quick to respond, and handled my issue with such efficiency and care.

I’m truly grateful for how smooth and easy they made the resolution process. Thank you to the whole team for the outstanding support.

I had a great experience with Rhode’s customer service. The team was incredibly reliable, responsive, and genuinely understanding throughout the entire process. They took the time to listen to my concerns and provided clear, helpful solutions without any hassle.

What stood out the most was how friendly and professional they were while still making me feel valued as a customer. It’s rare to find support that is both efficient and so considerate.

I’m extremely satisfied with the service I received and truly appreciate the effort and care they put into helping me. Thank you, Rhode team!

The phone case stretched out after a month. I was refused a refund or a replacement.

My order did not show up after 30 days of waiting, but I contacted the serviceteam who quickly reached out to me in order to resend my package. They were very helpful and effective.

I am very satisfied with the customer service. They helped me with every question I had and were there for me whenever I needed answers. The contact was quick and efficient, and the solution they provided fully met my expectations. The team was also very professional, friendly, and showed genuine care in resolving my issue. I truly appreciate their support and would highly recommend their service.

Excellent customer service, very responsive and supportive throughout my issue. I truly appreciated how quickly and professionally everything was handled.

It went amazing and they had fast and great replies and eventually also helped me

HORRIBLE EXPERIENCE. Rhode left my parcel without my permission and then refused to resolve the issue. Rather than refunding me for goods I did not actually receive, they tried to force store credit or a replacement on me, as if that somehow fixes their failure.

Even after I explained that I am abroad for my grandmother’s funeral and unable to deal with a replacement or store credit due to emotional stress, they still showed no understanding and no compassion. Their responses felt dismissive, scripted, and completely lacking in care. It was like a bot was talking to me not a human.

The way this was handled has been unfair, stressful, and upsetting. Instead of taking accountability, they made the entire burden my problem.i have screenshots of the emails for proof. I expected professionalism and basic empathy, but received neither. Very disappointing company and an awful experience overall. What’s funny is that my friend (who is a white individual with a white name received a refund from them, however I have an ethnic name and I am a black individual). This is awful do not order from here.

I accidentally ordered the wrong phone case, and Rhode responded to my inquiry promptly. Unfortunately, once the order had been placed and processed, it was no longer possible to cancel or modify it. However, I was pleasantly surprised that Rhode issued a refund and allowed me to keep the incorrect item, even though I had intended to return it.

I absolutely love Rhode. Pineapple cleanser, cleanses without stripping the skin. The barrier butter saved me from extremely dry skin. The glazing milk has become a staple in both my beauty and skin care routine. The blushes?? They blend like butter! Also the peptide lip treatment (I’m not a lip product girl) smells INCREDIBLE and just the expierence of applying it and smelling it it’s sensational. Customer service is excellent I once had a little issue with the bubble bag, in no time they responded and replaced it! 10 out 10

Rhode Skin is a splendid brand. It boasts an incredible aesthetic with revolutionary and very pleasant products. My order arrived within a good timeframe without any problems, and the packaging was very aesthetically pleasing. I was so happy !

I bought a lip product and after months it started to form grains in it. I emailed them about it and their answer was: Since you purchased longer than 2 months ago we can’t do anything. (???) so their product go bad and I have to just deal with it? Terrible costumer service!!

Great and quick response from rhode team concerning my order. I like the simplicity and transparency of the rhodeskin.com I'm always happy to shop.

I really love Rhode!!! They are so aesthetic and yet it also skincare. I love the peptide liptint it really hydrates my lips!

I made a purchase which couldn't be delivered due to the awful spanish postal service and Canary Islands customs who tried to scam almos $40 dollars to deliver the package. So, unfortunately, I had to refuse it.
I asked Rhode for a refund minus shipping expenses (after all, it wasn't their fault) and they just gave me a full refund right away. So kudos to them