Cant give much really, signing up was easy, but asking for a review on service at this stage seems a bit daft, as when I need help for a claim will be the real test. So 3 stars for easy sign up, if I... See more
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Review summary
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Reviews shaping this summary
They need to sort their website out because my telephone number on my Rias account had changed somehow, and the icon to modify it or even get into to do it was greyed out, which I suspect was due that... See more
No paperwork to deal with so very easy claim and car was returned in very good condition following repairs. Courtesy car was excellent with no mileage restrictions.
Easy to access .Everything i needed included or easy to add . Low volentary excess good value pricewise . No messing proving having to prove NCD they sorted it .
Company details
Written by the company
Rias has been established for over 25 years and provides Home & Car insurance from Ageas who insure over 4 million customers in the UK. Our Home and Car insurance offer peace of mind with Defaqto 5 star rated cover, UK call centres and a 24/7 claims service.
Contact info
Everdene House, Deansleigh Rd,, BH7 7DU, Bournemouth, United Kingdom
- motor@rias.co.uk
- rias.co.uk
4.3
Excellent
13K reviews
Asks customers to review
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PHONE GREAT PAYMENT FRUSTRATING
When i phoned the man i would give 10 out of 10 He was polite and very helpful It was very difficult on line to find where to pay so very time consuming
June 30, 2026
Unable to find fault
June 30, 2026
great service and good price
July 1, 2026
Fantastic value for money easy to renew
July 1, 2026
So easy to purchase and excellent…
So easy to purchase and excellent service and fast response with my policy...
June 30, 2026
Home and contents policy
Easy to use
Rias gives me the best price available easy to use and the cost of the yearly policy all in one go.
June 29, 2026
It was easy to carry out the claims…
It was easy to carry out the claims process.
Polite and felt that my worries were taken into consideration.
May 15, 2026
Just easy and quick
June 30, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
As a first time customer I expected it…
As a first time customer I expected it to be easier than it was.
June 29, 2026
Reply from RIAS
Good morning Mervyn,
We thank you for the review, and are sorry to hear that you encountered something difficult during your purchase.
If you have been left requiring further assistance in any way, please don't hesitate to contact us, either via Live Chat, or by phone on 0345 650 1212.
Kind regards,
DM, on behalf of the RIAS Team.
Great service good priced
June 30, 2026
Amending personal details.2
Very straightforward getting around the system to make the change.
June 29, 2026
Easy experience and cost effective too.
June 28, 2026
Super efficient service recommended to…
Super efficient service recommended to me by a family member, so glad I got a quote as I have saved a huge amount of money on my renewal.
June 1, 2026
Lower cost, easy to switch
This only relates to purchasing RIAS house insurance. The experience was quick and painless. The policy was almost identical to my old policy. Minor differences. However, the cost lower and enough to make changing worth it. So far so good.
June 18, 2026
Unprompted review
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