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Richmond Drains Reviews 

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TrustScore 3.5 out of 5

3.3

Plumber
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Company details

  1. Plumber
  2. also in
  3. Drainage Service

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3.3

Average

TrustScore 3.5 out of 5

1 review

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3.3

All reviews

(1)

1 review in the last 12 months

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Rated 2 out of 5 stars

Slow, no shows, no fix

They were slow, and didn't get our problem fixed.
24/7 means a Sunday contact leads to a Tuesday engineer.

The Tuesday engineer came (which we paid for), and needed a further bit of equipment. We were supposed to be booked in on Wednesday - got no show then, they said "first thing Thursday", no show again. Very disappointed.

We finally called another company - who came out within an hour, fixed it within 2 hours, said the initial diagnosis and the extra equipment was not needed. We feel like we wasted time (days without a functional kitchen instead of hours) and money (the extra call out wouldn't have been needed) by starting with richmond-drains.

November 1, 2026
Unprompted review
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