Richmond Motor Group - Guildford Hyundai Reviews 

751
•
TrustScore 5 out of 5

4.9

Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB

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See what reviewers are saying

Rated 5 out of 5 stars

We bought an MG car from Dylan Mogg at RMG Slyfield Green. Dylan was friendly, professional and had a good knowledge base. There was a “no pressure” sales talk and he answered all our questions fully... See more

Company replied

Rated 4 out of 5 stars

Good experience, without being exceptional. Pros: Friendliness of staff. Reasonable choice of suitable cars. Cons: Too many emails, without forewarning or explanation, between deposit and pick up.... See more

Company replied

Rated 5 out of 5 stars

I bought a car through Elliot a week or so ago. Can say only good things about him and the service I received. After a tricky situation with my previous car, Elliot was more than understanding and pat... See more

Company replied

Rated 5 out of 5 stars

The team at Hyundai Guildford were all excellent and so very helpful from start to finish in the purchasing of a new car. Elliott Falkner in particular was very patient, and answered all my questions... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Car Inspection Station
  4. Car Service
  5. Hyundai Dealer
  6. Skoda Dealer
  7. Used Car Dealer

Written by the company

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contact info

  • Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, United Kingdom

  • 01483 317 317

4.9

Excellent

TrustScore 5 out of 5

751 reviews

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4.9

All reviews

(751)

1,678 reviews in the last 12 months

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Rated 5 out of 5 stars

Nic Martin exceptional salesman

Nic Martin exceptional salesman, very informative and patient made our whole experience very pleasurable, and love our new car. Highly recommend, from a friendly welcoming receptionist to Nic showing us all the features and making sure we were happy before driving away 10* customer service.

October 9, 2026
Unprompted review
Rated 5 out of 5 stars

Elliot dealt with my recent purchase…

Elliot dealt with my recent purchase and was professional from start to finish. Very helpful - nothing was too much trouble and felt he got me the best deal possible.

September 28, 2026
Unprompted review
Richmond Motor Group - Guildford Hyundai logo

Reply from Richmond Motor Group - Guildford Hyundai

We're so pleased to hear that our team member provided professional and helpful service throughout your purchase. It's wonderful to know that you felt well looked after and confident you received a great deal! We truly appreciate your feedback and five-star rating.

Rated 5 out of 5 stars

The team at Hyundai Guildford were all…

The team at Hyundai Guildford were all excellent and so very helpful from start to finish in the purchasing of a new car. Elliott Falkner in particular was very patient, and answered all my questions. I was extremely happy with all his help too. They did a very good deal, and weren’t pushy by any means and not under any pressure - which I feel is important to mention. And I felt the service we had was very personal, and you felt they were trying to get the best that suits us. It was a real pleasure to deal with Elliott. I 100% recommend anyone who wishes to purchase a car to go the them. Thank you so much Elliott.
Sarah M

October 2, 2026
Unprompted review
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Reply from Richmond Motor Group - Guildford Hyundai

We are so grateful for your wonderful review! It is fantastic to hear that your car buying experience was smooth, relaxed, and tailored to your needs without any pressure. We are thrilled that you received such patient, helpful, and personalized service throughout the entire process, and we truly appreciate your kind recommendation.

Rated 5 out of 5 stars

We bought an MG car from Dylan Mogg at…

We bought an MG car from Dylan Mogg at RMG Slyfield Green. Dylan was friendly, professional and had a good knowledge base. There was a “no pressure” sales talk and he answered all our questions fully. The paperwork and purchasing was dealt with in an efficient manner and from meeting Dylan to picking up the car we were treated excellently. We would totally recommend Dylan and the other members of staff we dealt with.

October 2, 2026
Unprompted review
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Reply from Richmond Motor Group - Guildford Hyundai

We are so pleased to hear that you had such a wonderful car-buying journey with us! It is fantastic to know that you felt well looked after, experienced a relaxed atmosphere, and enjoyed an efficient purchasing process from start to finish. Thank you so much for your kind recommendation, and we hope you thoroughly enjoy your new vehicle!

Rated 5 out of 5 stars

Fantastic experience

We had a fantastic experience dealing with Elliott at Hyundai Guildford. He was incredibly helpful, friendly and knowledgeable throughout the whole process, without ever being pushy or making us feel pressured.

Elliott took the time to answer all of our questions, explained everything clearly and went above and beyond to make sure we were happy with our decision. He made what can sometimes be a stressful process of choosing a new car feel really straightforward and enjoyable.

We’re really pleased with our experience and would highly recommend Elliott to anyone looking for a new Hyundai. Excellent customer service from start to finish - thank you, Elliott.

September 26, 2026
Unprompted review
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Reply from Richmond Motor Group - Guildford Hyundai

We are thrilled to hear how much you enjoyed your car-buying journey with us! It is wonderful to know that you felt well-supported, fully informed, and completely relaxed from start to finish. Our team always strives to make selecting a new vehicle as clear and stress-free as possible. Thank you so much for the glowing recommendation, and we hope you thoroughly enjoy every drive in your new vehicle!

Rated 5 out of 5 stars

Great place, friendly staff

I called at spoke with Elliott Falkner, who was very friendly and helpful, a then bought a car from here which was very straightforward and quick. Since buying the car, Elliott has still been in touch helping me with any enquiries I’ve had.

October 3, 2026
Unprompted review
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Reply from Richmond Motor Group - Guildford Hyundai

We appreciate your positive feedback! We're delighted to hear that our team member made your purchasing process so quick and straightforward, and that they have continued to provide attentive support with all of your questions since you got your new car. Thank you for sharing your experience!

Rated 5 out of 5 stars

Adrian is always so helpful

Adrian is always so helpful, delighted with my new car. Very happy repeat customer.

September 30, 2026
Unprompted review
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Reply from Richmond Motor Group - Guildford Hyundai

We're so delighted to hear you're happy with your new car and that our team provided such helpful service. We truly appreciate your continued business!

Rated 4 out of 5 stars

Good experience

Good experience, without being exceptional.
Pros: Friendliness of staff. Reasonable choice of suitable cars.
Cons: Too many emails, without forewarning or explanation, between deposit and pick up.
Disappointed that, on collection, the car still had chips on the rear bumper and scratches on a rear door handle.

September 26, 2026
Richmond Motor Group - Guildford Hyundai logo

Reply from Richmond Motor Group - Guildford Hyundai

Hi Iain,

Thank you for taking the time to share your feedback. Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Rated 5 out of 5 stars

I bought a car through Elliot a week or…

I bought a car through Elliot a week or so ago. Can say only good things about him and the service I received. After a tricky situation with my previous car, Elliot was more than understanding and patient whilst we got I got that sorted. We was very accommodating with having a quick turn around with my new Bayon! Thanks so much Elliot and team!

September 19, 2026
Unprompted review
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Reply from Richmond Motor Group - Guildford Hyundai

We are so happy to hear about your positive experience with us! We always strive to provide understanding and patient service, especially during tricky situations. We are glad we could accommodate a quick turnaround for your new car. Thank you for your kind words!

Rated 5 out of 5 stars

Highly recommended

Just purchased third car from hyibdai guildford. Elliott Falkner has been amazing each time. Highly recommended

September 19, 2026
Unprompted review
Richmond Motor Group - Guildford Hyundai logo

Reply from Richmond Motor Group - Guildford Hyundai

We are so pleased to hear about your continued positive experiences with us. It's wonderful to know that our team consistently provides excellent service. Thank you for your kind words!

Rated 5 out of 5 stars

This is the 3rd car we have bought…

This is the 3rd car we have bought through Elliott Falkner, great service, really helpful and friendly

September 26, 2026
Unprompted review
Richmond Motor Group - Guildford Hyundai logo

Reply from Richmond Motor Group - Guildford Hyundai

We are so pleased to hear you had another excellent experience with us. We appreciate your kind words and loyalty!

Rated 5 out of 5 stars

Made buying a car as easy as possible

We bought a Hyundai last month from Richmond Motor group, grateful to Elliot and the team working with him, for making the process as easy as possible and ensuring we had all the details and support needed. Recommend them. Thank you.

August 26, 2026
Unprompted review
Richmond Motor Group - Guildford Hyundai logo

Reply from Richmond Motor Group - Guildford Hyundai

We're absolutely delighted to hear about your excellent experience! It's wonderful that our team made the process easy and ensured you had all the details and support needed. We truly appreciate your recommendation.

Rated 5 out of 5 stars

Adam Madiar has been very helpful on…

Adam Madiar has been very helpful on part exchange of my old car into my new car, he is very friendly and supportive.

September 22, 2026
Unprompted review
Richmond Motor Group - Guildford Hyundai logo

Reply from Richmond Motor Group - Guildford Hyundai

We're so glad to hear that the part exchange of your old car into your new one was a helpful experience. We appreciate your kind words about our team member's friendly and supportive service.

Rated 5 out of 5 stars

Excellent experience with nic martin

Excellent experience with nic martin.

September 18, 2026
Unprompted review
Richmond Motor Group - Guildford Hyundai logo

Reply from Richmond Motor Group - Guildford Hyundai

We appreciate your kind words. We are so glad you had an excellent experience with our team.

Rated 5 out of 5 stars

Elliott Falkner was super approachable…

Elliott Falkner was super approachable with helping me find the Hyundai Tucson to be my next car! Service here is really friendly and supportive, started with phoning through to the polite front desk who helped me set up a meeting with Elliott, and also a mention to Elliott’s manager who alongside Elliott made test driving the Tucson a smooth experience. I’ll be bringing my Tucson here for its service in the future. Would definitely recommend Elliott and Richmond Hyundai helping you find your next car. Cheers everyone

September 15, 2026
Unprompted review
Richmond Motor Group - Guildford Hyundai logo

Reply from Richmond Motor Group - Guildford Hyundai

We're so pleased to hear you had such a positive experience with us! It's wonderful that our team was approachable and supportive in helping you find your new car. We're glad the test drive was smooth and that you'll be bringing your car here for future service.

Rated 5 out of 5 stars

Richmond Guildford offers excellent…

Richmond Guildford offers excellent service to clients especially sales exec Adam who is very helpful, friendly and guided us through from the day we are looking for the car up to finally getting one. Thank you Richmond Guildford!

September 25, 2026
Unprompted review
Richmond Motor Group - Guildford Hyundai logo

Reply from Richmond Motor Group - Guildford Hyundai

We appreciate your positive feedback! We're delighted to hear that our team provided excellent service and guided you through the car-buying process. We're so glad you had a positive experience.

Rated 5 out of 5 stars

Elliott made our recent car purchase a…

Elliott made our recent car purchase a pleasant experience as he went above and beyond to make it all happen smoothly

September 23, 2026
Unprompted review
Richmond Motor Group - Guildford Hyundai logo

Reply from Richmond Motor Group - Guildford Hyundai

We're so glad to hear that your recent car purchase was a pleasant experience and that our team member went above and beyond to make it happen smoothly.

Rated 5 out of 5 stars

Professional and efficient

Professional and efficient. Thank you

September 20, 2026
Richmond Motor Group - Guildford Hyundai logo

Reply from Richmond Motor Group - Guildford Hyundai

We're so pleased to hear that you found our service to be professional and efficient. Thank you for your kind words!

Rated 5 out of 5 stars

Elliott was so helpful start to finish…

Elliott was so helpful start to finish advising us on the best options and getting everything organised so quickly.

September 12, 2026
Unprompted review
Richmond Motor Group - Guildford Hyundai logo

Reply from Richmond Motor Group - Guildford Hyundai

We appreciate your wonderful five-star review! We're so glad to hear that our team member was helpful from start to finish and got everything organized quickly.

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