Dylan Mogg spent time with us to understand our requirements for a small EV and explained the options. Quickly got us out on a test drive and then with Sheila came up with quotes to meet our budget. V... See more
Location
Switch locationMG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB
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See what reviewers are saying
I had a really positive experience purchasing my new car. From start to finish, the whole process was smooth, straightforward and stress-free. A special mention has to go to my Kelly Faith who was... See more
Company replied
This was the second car we have bought from this dealership. Originally we were going to buy an used car, but decided on a new car. Marius Mockus, at Guildford Richmond Motors, helped us go through... See more
Company replied
It was great to return to Richmond Motor Group for a new car. We were once again looked after by Marius Mockus who is a very methodical and professional salesman. We leased this time and Marius took t... See more
Company replied
Company details
Written by the company
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Contact info
MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, United Kingdom
- 01483 668 303
4.8
Excellent
369 reviews
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Kelly was very helpful
Kelly was very helpful, patient and friendly. Thank you
July 24, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Hi Rachel, we're happy to hear that Kelly provided you with excellent support. Thank you for your kind words and for sharing your positive experience!
Fantastic service Very pleased with my…
Fantastic service Very pleased with my new car extremely professional sales person very helpful
July 21, 2025
Reply from Richmond Motor Group - MG Guildford
Hi Martin, thank you for this lovely feedback!
Excellent test drive with Marius
Excellent test drive with Marius. Really informative on all products, gave good advise and details on pricing etc.
Lots of information but with out being a pushy salesmen, would certainly use again
July 5, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Hi Simon, On behalf of Marius and the rest of the team here at Richmond MG Guildford, thank you for your 5-star rating and review!
Kelly Faith was great from the moment…
Kelly Faith was great from the moment we walked through the doors. Professional and welcoming. Made the whole process a joy. An absolute asset to the MG brand.
July 19, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Thank you for your kind words and for recognising the professionalism of our team, Malcolm! We're happy to hear that your experience was so positive! Kelly will be delighted to learn of your high praise!
Smooth and efficient operation from…
Smooth and efficient operation from arrival for a test drive to departure in the new car. No unnecessary pressure, and good clear advice from the sales exec.
Very professional but friendly approach throughout the whole process.
Many thanks to Marcus and his colleagues.
July 18, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Hi Clive, thank you for your kind words!
Marius was very helpful…
Marius was very helpful and made buying a new car straightforward and answered with all my questions. Picked the car up today and very happy.
Would recommend.
July 18, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Hi Toby, we wish you many happy miles in your new car! Thank you for your 5-star review!
Kelly was very good.
Kelly was very good but the overall experience could have been better. Failures with the email system resulted in essential information (eg new car reg number etc) not getting to me. Kelly picked me up from the station to take me to the dealership which was brilliant. However, the car wasn't ready due to a backlog in valetting. This delayed my get away.
July 18, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Hi Alan, thank you for taking the time out of your busy day to share your feedback. We appreciate it and will make sure to pass it on to the team.
Kelly at MG is great!
Kelly has made this experience so easy and quick. She was very polite and explained everything so that I understood perfectly. I would recommend Kelly to everyone. First class!!!!
July 18, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Hi Jenny, what a fantastic review for Kelly and the team at Richmond MG Guildford! Thank you so much for taking the time to share it!
Great customer service and support from…
Great customer service and support from Kelly.
July 18, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Hi Sharon, we're pleased to know you had a great experience at Richmond MG Guildford, and thank you for sharing it with others!
Very good experience using Richmond MG…
Very good experience using Richmond MG Guildford - Marius was particularly helpful, with nothing too much trouble, especially with organising the test drives for me.
July 7, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Good afternoon Sarah,
We're happy to hear that you had a very good experience. We appreciate your positive feedback and are so glad that our organization of the test drives was helpful to you.
Kind regards,
Cameron
Sales advisor Kelly Faith is amazing…
Sales advisor Kelly Faith is amazing she has made buying a new car a absolutely joy and I would recommend anyone who wants to buy a car to see Kelly
July 4, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We're happy to hear that your car-buying experience was a joy. It's wonderful to know the sales advisor provided amazing service. We appreciate your recommendation and feedback. Kind regards, Cameron
Marius was very helpful and polite…
Marius was very helpful and polite explaining all the various things to me
July 2, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We're happy to hear that you found the explanations helpful and the service polite. Thank you for sharing your positive experience with us! Kind regards, Cameron
Reply from Richmond Motor Group - MG Guildford
Hi Qing
Thank you so much for the kind words, We're thrilled to hear you had a first-class experience. If there's anything else we can help with in the future, don't hesitate to get in touch.
Kind regards,
Mae
Kelly was fabulous very attentive and…
Kelly was fabulous very attentive and not pushy. She really knew her stuff about the vehicles and deals available. A real credit to MG.
June 21, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Hi Kelly
We're happy to hear that you had a positive experience! It's great to know the team member was attentive and knowledgeable. Thank you for your feedback.
Kind regards,
Mae
Buying a new car with no pressure from salesman
Made welcome from the beginning of looking for a new car, no pressure from sales team but extremely helpful.
Marius Mockus has been especially helpful, being available for any questions I had, and keeping me informed. Would definitely recommend to friends and family
June 21, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We're happy to hear that you felt welcome and experienced helpful, no-pressure service while looking for your new car. We appreciate your kind words and recommendation! It's great to know that our team met your needs.
Great service and very helpful.
June 19, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We are so happy to hear that you found our service helpful and great. Thank you for your positive feedback!
James Abernathy was really helpful and…
James Abernathy was really helpful and made the whole process quick and painless!
June 17, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We're happy to hear that the process was quick and painless, and that the team member was helpful. Thank you for your positive feedback!
Excellent service
June 13, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Thank you for the great feedback! We're glad you were happy with the service. Kind regards, Cameron
Great service from James
I have ordered an MG HS Phev having been looked after by James. He was very patient with my endless questions and need for a few test drives to make my mind up. He didn’t apply any pressure or try any ‘sales tactics’, which I would have disliked. He gave me some good advice and I found him very straightforward to deal with. He also worked hard to get me the best deal on the car. This is the second car I have bought from the Richmond Motor Group and both have been good experiences.
May 31, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Good afternoon Adrian, we're glad you enjoyed your experience. It's great to hear that you felt supported during the purchase of your MG HS Phev and that you appreciated the straightforward service. We appreciate your repeat business and thank you for your positive feedback. Kind regards, Cameron
I purchased a MG ZS Hybrid from MG…
I purchased a MG ZS Hybrid from MG Guildford and the experience was made very easy by the friendly and knowledgeable staff ( especially Marius). There was no hard sell just providing all the information we needed to make the decision to buy.
June 9, 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Hi Ray. We appreciate your feedback and are so glad to hear the team made your MG ZS Hybrid purchase easy. It's great to know the staff's knowledge helped you make your decision. Thank you! - Laurence
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