worst dealership i ever went to. i made an offer of 33k for a car. they e mailed me we are close. when i step in the gave me a proposal of 40.800 and change. all because the manager got a commision wh... See more
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See what reviewers are saying
Appt at 8 at the collision center, didn't get an estimator until shortly after 915am. Counter associates kept insisting i should get my rental cart 1st. Why that matters, v they couldn't explain. Fina... See more
Horrible customer service especially in the parts department! on Friday August 1st 2025 I walked into bookcase with the intention of 023 Honda Accord. When I walked up to the counter there were peop... See more
We researched online first, and with the help of Janet Rivera, who took the time to explain certain details via email, we asked her to schedule an appointment. Once we got to Rick Case, the sale... See more
Company details
Information provided by various external sources
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Contact info
15700 Rick Case Honda Way, 33331, Davie, United States
- 954-840-3871
- rickcaseads@rickcase.com
- rickcase.com
2.5
Poor
795 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Anderson was excellent
Anderson was excellent. Got a great deal with an expedient buying experience. Got me in and out!
January 20, 2021
Unprompted review
Reply from Rick Case Automotive Group
Hi Jason! We’re happy to hear that we were able to meet your expectations and that Anderson provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team
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It was fast
It was fast, I did not have to wait long and very specific in what I need to do to my car.
January 19, 2021
Unprompted review
Reply from Rick Case Automotive Group
Hi Juan! We’re happy to hear that we were able to meet your expectations and that our team provided you with excellent service. Thank you for your feedback! Sincerely, Rick Case Honda Davie
On time and experience was excellent.
January 16, 2021
Unprompted review
Reply from Rick Case Automotive Group
Thank you for the review, Angel. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Volkswagen Team
Every thing was great.
January 15, 2021
Unprompted review
Reply from Rick Case Automotive Group
Thank you for the review, Lisa. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Davie Team
Reply from Rick Case Automotive Group
Thank you for providing us with feedback regarding your recent experience with our dealership, Corey. We look forward to working with you again in the future! Sincerely, the Rick Case Volkswagen Team
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Great service in a timely mannor
Great service in a timely mannor. They did a great job.
January 12, 2021
Unprompted review
Reply from Rick Case Automotive Group
Thank you for providing us with feedback regarding your recent experience with our dealership, Luke. We look forward to working with you again in the future! Sincerely, the Rick Case Volkswagen Team
Reply from Rick Case Automotive Group
Thank you for taking the time to provide our dealership with feedback on your recent visit, Juana. We thrive on helping our customers and are glad that you had a great experience with the Rick Case Honda Davie team!
my car towed in due to dash…
I had my car towed in due to dash lights not going off. The 1st. Problem was the 1st. Towtruck, from Miami got lost. Sooo they sent someone from Alamo, who came later. Took the car nd. Left it in the lot, without going in with the keys! I called next day, they didn't have my car. Wanted Me to call Alamo! I did but mailbox was full. For 2 day's now. Found my car on lot with keys in, nd.door unlocked! So they fixed 2 sensors for $50. Deductable, even with car Warranty. Everyone was friendly nd. Informative to me. Very Upset With Towtruck Driver, Victor!!!!
January 7, 2021
Unprompted review
Reply from Rick Case Automotive Group
Thank you for taking the time to share your feedback with us, Linda. We are glad that you had a positive experience with our team! Sincerely, Rick Case Volkswagen
Very happy customer
AAA+++I’m very happy. Mr. Hugo always helps with anything about my tiguan, and he is very responsible to any request. Thank you very much!
January 6, 2021
Unprompted review
Reply from Rick Case Automotive Group
Hi Sifri! We’re happy to hear that we were able to meet your expectations and that Hugo provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team
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Very clean and professional
Very clean and inviting. Salesmen were very professional and helpful when purchasing a new car. Have owned Honda cars for at least 10 years and have been very satisfied with their service, etc.
January 3, 2021
Unprompted review
Reply from Rick Case Automotive Group
Thank you so much for choosing Rick Case Honda, Joe! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
First “Best Service” received since being a customer for a while from this location.
Best service experience ever by Andrea Sanchez. Didn’t expect it from this location especially after being a customer for a while on my second vehicle from this location where my whole experience has been awful, from purchase to service. Only reason for still being there is convenience of location. Thank you, Ms. Andrea for making my visit pleasant and enjoyable, hopefully next time I service my vehicle you will be able to assist or at least I get someone with the same or some type of customer service I received from you today.
January 2, 2021
Unprompted review
Reply from Rick Case Automotive Group
Hello! We’re happy to hear that we were able to meet your expectations and that Andrea provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
Had an issue with my ABS light
Had an issue with my ABS light, the service was very pleasant and worked fast as possible to help me with my problem.
December 31, 2020
Unprompted review
Reply from Rick Case Automotive Group
Thank you for taking the time to share your feedback with us, Gianni! We are glad that you had a positive experience and we look forward to you visiting Rick Case Volkswagen again soon!
Shahir is absolutely awesome
Shahir is absolutely awesome. Great salesman, very fast and helpful
December 31, 2020
Unprompted review
Reply from Rick Case Automotive Group
Hello! We’re happy to hear that we were able to meet your expectations and that Shahir provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
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Claudia Mucury was our saleslerson and…
Claudia Mucury was our saleslerson and she was very nice and helpful.
December 29, 2020
Unprompted review
Reply from Rick Case Automotive Group
Hi Ellen! We’re happy to hear that we were able to meet your expectations and that Claudia provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team
They were so helpful and they said 3…
They were so helpful and they said 3 days and I got my car in 3 days all clean and shiny like new
December 24, 2020
Unprompted review
Reply from Rick Case Automotive Group
Thank you so much for choosing Rick Case Honda, Charlie! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Oil change and tire rotation
Everything was done in a timely and professional manner. No complaints at all. I was shown the work list and satisfied with the job.
December 23, 2020
Unprompted review
Reply from Rick Case Automotive Group
Thank you for providing us with feedback regarding your recent experience with our dealership, Jim. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team
Great experience!
The sales team was very accommodating and the experience was great!
December 21, 2020
Unprompted review
Reply from Rick Case Automotive Group
Thank you for the review, Lorenzo. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team
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Awesome experience and service
December 18, 2020
Unprompted review
Reply from Rick Case Automotive Group
Thank you for the review, Dania. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Hnoda Team
Maurice and Maria were amazing!!
December 15, 2020
Unprompted review
Reply from Rick Case Automotive Group
Hi Amanda! We’re happy to hear that we were able to meet your expectations and that Maurice and Maria provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team
Julio Gonzalez provided great customer…
Julio Gonzalez provided great customer experience
December 10, 2020
Unprompted review
Reply from Rick Case Automotive Group
Thank you so much for choosing Rick Case Honda, Paul! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
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