Catherine was so helpful—she answered my call right away, listened to all my questions about the X’Air Safe and contacted me quickly over the following weekend to set up a fitting. She took great care... See more

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Company details
- #2 of 6 best companies in Equestrian Store
Written by the company
Ride EquiSafe is not your standard tack store. We specialize in keeping you simultaneously safe and stylish in the saddle. We carry the broadest selection of equestrian safety products across North America, including air vests, body protectors, safety stirrups, and riding helmets. Whether you’re hacking out on the trails, taking a lesson, or competing from the local level up to the international level, we believe that all riders should use equipment that ensures the safest possible experience.
Contact info
2676 John Shehan Rd., 28756, Mill Spring, United States
- 919-404-9744
- info@rideequisafe.com
- rideequisafe.com
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Replied to 100% of negative reviews
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Excellent service, great products
Excellent service fitting & selecting a safety vest that met my needs & was comfortable. Never felt rushed even though the shop was very busy at the time of service. All of my questions were answered. Safety ratings were discussed regarding all the products I inquired about.
I referred several of my students, and they also received appropriate guidance.
I'm very happy with the safety vest & stirrups I purchased. I will definitely return for additional items in the future & will continue to refer my clients.
excellent quality and fit!
I was hesitant about this coat at first but it feels and looks great!
Helpful personalized advise
Highest quality products and service
Highest quality products, careful and attentive customer service. And real expertise to help a person make the best product selection for them and their needs.
Very informative
Very informative. Answered all of my questions. Big help with great variety to choose from in air vests.
The stirrup solutionThey work perfectly and are totally…
They work perfectly and are totally reliable.
returned my voicemail and the canisters…
returned my voicemail and the canisters were sent out quickly!
Great communication …
The communication with Catherine has been amazing and I look forward to working with her in the future!
Outstanding Customer Service
Outstanding Customer Service! The EquiSafe Team understands wanting to keep our loved ones safe.
Wonderful company helping token people…
Wonderful company helping token people safe. Great products. Excellent delivery.
Great customer service
I contacted Catherine about the best safety stirrups for me after I had foot surgery and wasn’t comfortable in my current flex stirrups. She was very helpful and I ordered what she suggested. They feel great! Great customer service as usual!
Excellent, prompt customer service
I got great advice on which air vest was most appropriate for my body size and shape. The tack shop I purchased one from had not done a good job helping me with the proper fit and Equisafe told me it was too large and not a good fit for me. I was able to return it and order what EquiSafe recommended.
Loved the safety stirrups!
Quick responses
Quick responses, answers to all my questions, and very helpful in general!
The best possible way to get an air vest online
The customer service was outstanding! Catherine got back to me right away after I messaged via the website and she walked me through the process of choosing and being fitted for an air vest step by step. She is incredibly knowledgeable and helpful! I can’t recommend Ride EquiSafe enough!
Catherine and her team are simply the…
Catherine and her team are simply the best. My Vest came in 48 hours, packaged perfectly. This is the 6th vest (yes) I have gotten from her, always perfection. She knows so much and always guides me the right way. In addition I get coats, shirts, and other accessories from Ride Equisafe - always my go to.
Love!!!
As always, outstanding customer service. My favorite store to shop for riding clothes.
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