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Company details

  1. Clothing Store
  2. Activewear Store
  3. Sportswear Store
  4. Streetwear Store

Written by the company

TWO WHEELS. ONE LOVE. WHEN YOU RIDE –­ RIDE RICH. Ride Rich - We are a motorcycle lifestyle brand created to breathe new life into the motorcycle streetwear scene. We are a brand that acknowledges those individual riders who ride for the freedom and not for the ego. We give props to those who make choices without the need for approval or validation from others. We are a company that has chosen fabric as our platform for expression, drawing inspiration from the art, music, and experiences that we encounter in our everyday lives as riders. Ride Rich. It's our name and our philosophy, which simply means giving all that you are as a rider, whether you're racing, stunting, tearing up the streets or just cruisin gettin some two wheel therapy. It's you that brings richness to riding. Forget riding like you stole it, ride it like today was your last and keep it 100. In other words, Ride Rich.


Contact info

3.1

Average

TrustScore 3 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Return/refund cost scam

Average quality of clothing. However the sizes are weird. All sizes have a leg length of 32" so too short for tall people in any size. Returning or refunding the items is a pain. They overcharge return shipping cost pretending there is tax etc. Result in a refund of only 50 pounds for a returned 167 pounds order. Customer service was friendly until this was disputed. Can't recommend and never again.

November 8, 2025
Unprompted review
Ride Rich logo

Reply from Ride Rich

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet expectations.

International orders and returns can unfortunately be complex, and while we always aim to be as transparent and fair as possible, we understand that the process and associated costs can still feel frustrating, especially when sizing does not work out as hoped.

Our team worked to review the situation carefully and ensure the outcome reflected the actual costs involved, and we do appreciate you engaging with us throughout the process. We truly value customer feedback as it helps us continue improving both our products and our policies.

If there is anything further we can assist with, we encourage you to reach out to us directly so we can help where possible.

Much Love!

Rated 1 out of 5 stars

Bait and switch

Ordered from them in the past and I’ve loved my items purchased. The last one really pissed me off as I ordered on 8/5 and should have been shipped to my home within a week. I ordered a full outfit for just short of $600 and when the package shows up they’re asking for a tariff fee for $215 😳 none of which was advertised at the time of purchase through the shop app. Sand bagged my purchase to come through customs past the 29th which is when the new tariff fees kick in. I cannot believe they are passing on this fee to the consumer who’s spent good money and if you don’t pay the fee they hold your money hostage until you pay it. Never buying another product from Riderich again.

October 15, 2025
Unprompted review
Ride Rich logo

Reply from Ride Rich

Thanks for sharing your experience. We completely understand how frustrating unexpected U.S. import fees have been, and we truly appreciate the opportunity to clarify.

These tariff charges were applied directly by U.S. Customs as part of new government regulations that went into effect at the end of August 2025. While these fees were outside of our control and collected by customs — not us — we know how inconvenient this was for our customers.

The good news is that as of October 20, 2025, we’ve implemented a new system with our carriers and partners ensuring that once payment is completed at checkout, there are no additional charges during transit or upon delivery.

Although we’re unable to reimburse past government-applied fees, we’ve sent a special offer by email to all customers affected prior to this update as a gesture of appreciation.

We remain committed to transparency and continually improving the experience for our community.

Much Love!

Rated 1 out of 5 stars

1 month They don’t send my item.

August 17, 2025
Unprompted review
Ride Rich logo

Reply from Ride Rich

Thank you for sharing your feedback. We’re sorry for the frustration you experienced while waiting for your order.

Your purchase included items from our Pre-Sale // Backorder collection, which are made-to-order and shipped based on posted estimated delivery windows. While these estimates are generally accurate, occasional production or transit delays can occur, and we truly understand how inconvenient that can be.

We’ve reviewed your case and can confirm that your order was delivered. We’re glad the items reached you, and we hope you’re happy with your Concord™ Armoured Denim Anorak Jacket and Unit 16™ Armoured Denim Cargo Joggers.

We’re always working to improve communication and deliver the best possible experience for our community. If there’s anything more we can assist you with, our team is always here to help.

Much Love!

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Rated 3 out of 5 stars

advertised waterproof, definitely not

advertised waterproof on certain v2 items, not even waterproof with light rain, instantly went through. will not return my emails when i emailed them not even a few days after purchase. still have not emailed back week later. website says after worn one time they won’t accept returns.
Update:
They reached out 9 days later and stated that it was a summer jacket and not waterproof and the correct one was labeled as the same thing but without the v2. Only reason I bought full suit for around 500 was for the waterproof. they did not offer a solution but they did reach back out. Stuck with a jacket and pants that sit in my closet and i have no use for as I already had summer gear.

August 10, 2025
Unprompted review
Ride Rich logo

Reply from Ride Rich

We truly appreciate you taking the time to share your feedback, and we’re sorry to hear the gear didn’t meet your expectations.

To clarify, our Armoured V2.Flow™ products are built with mesh ventilation panels to provide maximum airflow and comfort during warm-weather rides. Because of these mesh sections, they are not waterproof, unlike our all-softshell counterparts, which offer light rain protection.

Regarding our exchange and return policy, we’re always happy to accommodate exchanges or returns for items that are unworn, unwashed, and have tags still attached.

It’s unfortunate there was a mix-up, but the V2.Flow™ line is excellent for summer riding, we're sure you’ll put the gear to good use.

Much Love!

Rated 1 out of 5 stars

Still waiting for my hoodie I purchased…

Still waiting for my hoodie I purchased almost a month ago and customer service instead refunding my money decides to make me wait even longer to remail it with slow ass ground shipping !!! They could at least over nighted it for this long ass wait .. not happy at all

July 17, 2025
Unprompted review
Ride Rich logo

Reply from Ride Rich

Thank you for sharing your feedback. We are sorry to hear about the frustration you experienced with the delay on your order.

After reviewing your case, we can confirm that our team stayed in close communication with you throughout the process, from verifying your address to arranging a replacement shipment at no cost. Your original package was sent using the shipping method selected at checkout, which unfortunately does not include tracking and can occasionally experience transit issues and delays outside of our control.

To ensure a better experience with the replacement, we upgraded the shipping to UPS Tracked at no additional cost, providing full visibility and confirmation of delivery.

We understand how inconvenient unforeseen courier issues can be, and we truly appreciate your patience while we worked to resolve everything. Our team is always here to support you, and we remain committed to improving communication and providing the best possible experience for our community.

Much Love!

Rated 5 out of 5 stars

Not many current reviews, so here's mine.

Since there aren't a ton of updated reviews on RideRich or their gear. . .

Bought the "Unit 16™ V2.Flow™ Mesh Armoured Cargo Joggers {Black Camo}."

Service/Purchase: Purchase was super easy, got a decent discount, and the order shipped and was delivered within 2 weeks (if not less). Most reviews I'd seen before purchasing claimed wait times of 4+ months, but that was not my experience.

Presentation: Package came in a good box, nicely wrapped up in a quality cloth bag. They included a VERY nice neck gator (seriously, I've used it every ride since) and some cool stickers for free in my package.

Quality: The armor inserts have a VERY cool velcro'd increment system inside the pants, so you can position them exactly how you like while being secure. (btw, it's easier to turn the pants inside out to position them in.) The inside mesh of the pants is high quality and tough. Kevlar lining is legit too. From the outside, the pants look amazing. The camo is perfect, and the quality on the outside uses surprisingly durable material. I live in TX and *any* gear feels hot during the summer. . . BUT, these pants have enough ventilation that'll help make you forget about it altogether when you're riding. Some nice-to-haves is that the knees feel cushioned, so they'll be very comfy against the tank of your bike. The zippers along the thigh open up to give you more ventilation, which is appreciated too. The reinforced belt loops are a godsend, because IMO the drawstring isn't enough to keep these from riding down your hips.

My one & only gripe would be to make longer inseams or increase the length of the rise so that they don't ride down as much when sitting. However, a belt does mostly help this issue.

Overall, giving these a 50/10. Great experience and great product from their armored protection lineup.

April 24, 2025
Unprompted review
Ride Rich logo

Reply from Ride Rich

Thanks so much for taking the time to share such an in-depth review!

We’re stoked to hear you’re loving the Unit 16™ V2 Flow™ Mesh Armoured Cargo Joggers and that they delivered on both quality and performance. We’re glad to know the ventilation, protection, and design details like the adjustable armour system and reinforced loops stood out to you.

We also appreciate your thoughtful feedback on increasing the length of the rise. We truly appreciate your insight as we remain committed to continuously improving both our products and the overall experience for our community.

Much Love!

Rated 5 out of 5 stars

Ride rich bítch

I have the all white camouflage! I'm in love! We have all the vest! So comfortable and lots of pockets! Got every pair of the pants! They are awesome with a lots of vents and great Material! True to size!

September 13, 2024
Unprompted review
Ride Rich logo

Reply from Ride Rich

Thanks so much for sharing your experience!

We’re happy to hear you’re loving the Ghost Camo and that the vests and joggers are delivering the comfort and performance you expect.

We truly appreciate your support and feedback!

Much Love!

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Rated 5 out of 5 stars

Happy again!

Ordered a tee shirt and wrap, once again was easy to order and I received it in the UK much sooner than expected. Really happy with both have received compliments from my last ride out in the Cotswolds from other bikers. V.satisfied again. Will probably order something else V.soon.

July 6, 2024
Unprompted review
Ride Rich logo

Reply from Ride Rich

Thanks so much for sharing your experience!

We’re glad to hear your order arrived quickly and that you’re enjoying your new gear.

We truly appreciate your continued support.

Much Love!

Rated 5 out of 5 stars

Great company

I ordered a hoodie and a T-shirt during the Black Friday weekend! I was notified the delivery could take up to 8 weeks. I was a little concerned due to negative reviews I’d seen that my order would not be fulfilled. However I received a prompt reply from the company whenever I emailed them informing me my order was in hand. True to their word, my order was received within the timeframe given. My SIL was very pleased with his items.

February 8, 2024
Unprompted review
Ride Rich logo

Reply from Ride Rich

Thanks so much for sharing your experience!

We really appreciate your patience and understanding during the busy season. We’re glad our team was able to keep you updated and that your SIL was pleased with the gear!

Thanks again for the support and trust.

Much Love!

Rated 1 out of 5 stars

Worst customer service on the planet

Worst customer service on the planet. Took 3 months to get a T-shirt that ended up being to small.

November 23, 2023
Unprompted review
Ride Rich logo

Reply from Ride Rich

Thanks for sharing your feedback. We’re sorry you experienced a delay with your order.

During our Black Friday, Cyber Monday, and holiday season, order volumes are much higher than usual, which can extend fulfillment times. This information is posted on our shipping policy page and also included in the order confirmation email once our Black Friday sale goes live. Under normal circumstances, all orders placed throughout the year are processed within 2 business days.

We’re continuously working to improve our fulfillment timelines during peak seasons, and we truly appreciate your support and understanding.

Much Love!

Rated 5 out of 5 stars

WORTH THE WAIT!

So I ordered a scoop hoodie and tee from Ride Rich! It took 2 months to receive them but it was well worth the wait!! The hoodie fits athletic style and the graphics are awesome! They have been backed up with orders but I’ll be ordering again. Worth the wait!!!! Thanks

February 8, 2024
Unprompted review
Ride Rich logo

Reply from Ride Rich

Thanks so much for sharing your experience!

We truly appreciate your patience and understanding while we worked through our busy season. We’re stoked to hear you’re loving the fit and graphics. We truly appreciate your support.

Much Love!

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Rated 3 out of 5 stars

RideRich Accessories

RideRich Accessories
The swag looked great. I ended up buying a ball cap. Got it one day earlier than expected.

February 5, 2024
Unprompted review
Ride Rich logo

Reply from Ride Rich

Thanks so much for sharing your experience!

We’re glad to hear you love the swag and that your hat arrived earlier than expected. We truly appreciate your support.

Much Love!

Rated 1 out of 5 stars

Worst purchase ever…Hoodies are Chinese quality and are…

Hoodies are Chinese quality and are junk I don’t suggest you buy their gear or swag… took over two months to receive it even paid to be expedited.

February 5, 2024
Unprompted review
Ride Rich logo

Reply from Ride Rich

Thanks so much for sharing your feedback. We’re sorry to hear the quality didn’t meet your expectations, that’s definitely not the standard we aim for. If you ever receive an item you’re not completely satisfied with, our customer service team is always happy to assist.

We’re also excited to share that we’re in the process of designing a new line of hoodies made with upgraded fabrics, enhanced prints, and improved construction for even better quality and comfort. We’d love for you to check them out once they’re released.

We truly appreciate your feedback as we remain committed to continuously improving both our products and the overall experience for our community.

Much Love!

Rated 1 out of 5 stars

don't bother buying anything from this company

don't bother buying anything from ride rich, they mess up the price so when you go to pay import and taxes it changes. they use DHL to deliver your parcel which is a very well know company that has a high rate of complaints and issues! will never order anything from ride rich again you've just lost a customer and ill be telling everyone I know not to bother with ride rich. as it states in the name they ride rich cuz they rip off all their customers. thanks for ruining my birthday

January 31, 2024
Unprompted review
Ride Rich logo

Reply from Ride Rich

Thanks for sharing your feedback. We’re truly sorry to hear about your experience and appreciate the opportunity to clarify.

Import duties and taxes are government-applied fees that vary by country and are collected directly by customs, not by us or DHL. We completely understand how frustrating these unexpected charges can be. DHL provides the delivery service, and we always do our best to work closely with them to help mitigate any issues that may occur during transit or customs processing.

We never want a customer to feel disappointed, and we’re truly sorry this impacted your experience, especially around your birthday. Your feedback helps us continue improving and the overall experience for our community.

Much Love!

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