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Rated 5 out of 5 stars

I recently ordered a helmet from these guys that because of the delivery company, went missing during delivery, and turned up around 300 miles away. Nothing was too much trouble for them when sorting... See more

Company replied

Rated 5 out of 5 stars

Amazing after sales from the team via the chat online facility. I wanted a replacement visor for my motorbike helmet and they went above and beyond to find one for me sourcing one from Kashif in Viper... See more

Rated 5 out of 5 stars

Only supplier I could find that had this super comfy LS2 Advant II in stock. Delivery came two days later. Nicely packaged, everything as it should be. Highly recommend both helmet and supplier!

Rated 5 out of 5 stars

I was dealing with a person called Amy. She was extremely helpful. They didn't have the helmet available that I'd ordered, so quickly found a (better) replacement. It was despatched quickly and commu... See more

Company details

  1. Motorcycle Shop
  2. Motorcycle Equipment and Accessories Store
  3. Off-Road Race Track

Written by the company

Riderwear, the primary Motorcycle Accessory & Helmet Retailer in the North East, guarantees a reliable and secure purchasing experience. With shipping options available throughout the UK and Europe, we offer unbeatable service and top-notch products. Reach out to us today for further assistance! Shop by brand or price range; at Riderwear.co.uk, you're in control.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

88 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I bought the Viper helmet with headset…

I bought the Viper helmet with headset in a motorcycle fare in Holland,i think it’s a real good helmet with music in my ears now while driving and the purchase price was really good also ,only a pitty that you don’t have any shop or website in the netherlands because the price of export to the Netherlands cost a lot.

March 3, 2026
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Rated 5 out of 5 stars

Initially

Initially, there were some issues with the ordering process, yet after contacting them via email, everything was swiftly sorted out. The product is excellent and reached Australia in perfect shape.

December 30, 2025
Unprompted review
Rated 3 out of 5 stars

I contacted you regarding my…

I contacted you regarding my undelivered parcel and heard nothing back. I think this is bad customer service. I also emailed the courier to report it. I finally received it a few days later. I think its just curtious to reply.

November 25, 2025
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! The lid I ordered turned out to be ‘out of stock’ when it came to shipping. They contacted me immediately, very apologetic and offered an upgrade at no extra cost! Now that’s customer service!

November 20, 2025
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Rated 5 out of 5 stars

Amazing service

Amazing service. Item order was damaged when they went to despatch. They contacted me and offered an alternative helmet at no extra cost. Fast super delivery and service

November 6, 2025
Unprompted review

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