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Ridge & River Reviews 483

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TrustScore 5 out of 5

4.9

Outdoor Clothing and Equipment Shop
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, highlighting the quality and variety of items available, especially hats. Many people appreciate the competitive pricing and the ease of the ordering process. Reviewers frequently mention the fast and efficient delivery service, noting that orders often arrive quickly and in perfect condition. However, some customers experienced initial issues with incorrect orders or slower-than-expected delivery, though these were often resolved. A few people also noted that product dimensions were not always provided, leading to items being smaller than anticipated.

What people talk about most

Product

Consumers express high satisfaction with the products, particularly hats, praising their quality, fit, and... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the fast shipping... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Order

Reviewers highlight positive aspects of the ordering process, consistently praising the quick turnaround... See more

Price

Customers consistently express satisfaction with the pricing. Many reviewers highlight that they found great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ridge and River company on my 1st order of a Gregory Nano 3L waist pack sent me a mini waist pack in error. After I submitted a photo the staff member verified the mistake and said he would send corr... See more

Rated 5 out of 5 stars

As a small business making custom leather patches and leather patch hats Ridge & River has been amazing. Their prices are great, shipping is fast, and customer support is excellent. We couldnt do it w... See more

Rated 5 out of 5 stars

I ordered a pair of new Leki ski poles. The ordering process was easy and they arrived in excellent shape in a timely fashion. I received 10% off because it was my first purchase, which I could have... See more

Rated 5 out of 5 stars

Richardson hats are really great. I was given one for a promotion once and since then tracked down some place that sold the brand. They are extremely lightweight and have a low profile shape.... See more

Company details

  1. Outdoor Clothing and Equipment Shop
  2. Camping Store
  3. Canoe and Kayak Store
  4. Ski Repair Service
  5. Ski Shop
  6. Snowboard Shop

Written by the company

A curated selection of outdoor gear and clothing from small upcoming brands to the big brands you know and love in the heart of downtown Toledo! Offering a full product line in the follow categories: - Camping - Hiking - Paddle (Kayak & Standup Paddleboards) - Ski - Snowboard We also offer ski and snowboard tuning and maintenance in the winter and bicycle service in the summer.

Contact info

4.9

Excellent

TrustScore 5 out of 5

483 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Richardson hats are really great

Richardson hats are really great. I was given one for a promotion once and since then tracked down some place that sold the brand.

They are extremely lightweight and have a low profile shape. I think they are what passes for dad caps in size these days.

You look like you are trying to go incognito in a movie with the no branding, but their fit, finish, and material overcome that.

Great hat for hot weather.

July 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Hats fit great!

Hats fit great. They are definitely lower profile so they don't stick way up on top, which is why I bought them

October 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Ease of ordering and receipt of product in timely manner of Osprey Savu 5L waist pack. Ridge and River did well on both.

Ridge and River company on my 1st order of a Gregory Nano 3L waist pack sent me a mini waist pack in error. After I submitted a photo the staff member verified the mistake and said he would send correct item ASAP. 10 days later no product received. I emailed company again and Jenna (a different staff member)acknowledged situation and request and had correct product sent within 10 days. This time (received 9/26) I ordered Osprey Savu 5L waist pack and correct product was delivered in timely
manner.

September 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Fast shipping and delivery

Fast shipping and delivery, hats came in I paid 11 bucks a hat and the quality is top tier !! Will definitely buy all my bulk hats from this company highly recommend . Tacoma

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Over the top Service abd Quality

First time ordering and I am extremely pleased with the prompt service, fast shipping and overall excellence and care of the company. Will be ordering more in the net future. Thank team Ridge & River

September 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Great experience

I buy all hats for my husband's business through Ridge & River. I have never been disappointed. Hats always arrive quickly and exactly as ordered. They are shipped nicely and every one of them is in tact. Thank you Ridge & River!!

September 22, 2025
Unprompted review

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