It was a simple reservation setup no hassle. It immediately sent my confirmation and instructions. I love that it offers a place to relax while waiting with access to a restroom. This is my first time... See more
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Review summary
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The first time I used this experience was top notch and it was just getting started over a year ago. I am hoping the same and I'm sure it's going to be even greater since this has been steady for a ye... See more
Location of hotel and directions as to how make a reservation for car parking, all laid out and easy to follow. Had no problem making our first reservation through Rightway! Thank you.
The website was easy to manuever and quick to place my reservation. Read reviews before I booked and found that others were pleased with the service they provided. The location from Rightway is close... See more
Company replied
Company details
- #2 of 9 best companies in Parking Garage
- #1 of 7 best companies in Airport Shuttle Service
- #15 of 19 best companies in Cruise Travel Agency
- #5 of 10 best companies in Parking Lot
- #18 of 44 best companies in Travel Aggregator
- #1 of 6 best companies in Valet Parking Service
Written by the company
Rightway Parking helps travelers find affordable, secure, and convenient airport and cruise parking across the United States. We partner with trusted off-site parking providers near major airports and cruise ports, allowing customers to compare options, reserve online, and access convenient shuttle service. We’ve helped millions of travelers book reliable airport and cruise parking, including long-term and short-term options. Customer feedback plays an important role in how we evaluate partners and improve the experience we offer.
Written by the company
- Get 5% off your first parking reservation by texting SUBSCRIBE to 38419 Maximum of 2 promo texts per month. You may opt out at any time by texting STOP. Text HELP for help. Please see terms of service and privacy below.
Discount Airport, Cruise and Event Parking
Save Money and Time on Parking
Clear pricing, vetted partners, and customer-focused support
Contact info
401 s Florida Ave, 33602, Tampa, United States
- 888-399-9267
- info@rightwayparking.com
- rightwayparking.com
4.6
Excellent
13K reviews
Asks customers to review
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Have used your service before & found…Best place to park & cruise
Have used your service before & found it GREAT
May 22, 2026
I was provided a 15% discount code and…
I was provided a 15% discount code and the website said to go to the next page but never asked for the code. Very disappointed.
May 22, 2026
Number 1 parking (right way parking) located at 7653 Narcoossee Rd Orlando
The parking facility is the best since I found them for airport parking it's the only one I have used rightway parking prices are the best I also used them for cruise ship parking and they was great there also shuttle bus you wait no more than 10minutes and that is great I will always rank them a 10 out of 10. Will refer to friends and family
May 22, 2026
Excellent service 👏 👍
May 22, 2026
Easy to book but not sure discount code…
Easy to book but not sure discount code was applied at check out, Also don't see why have to pay takes on the parking.
May 22, 2026
Very easy to understand and complete
Very easy to understand and complete. I had no issues.
May 22, 2026
Don't book with Sheraton if you expect an airport pickup!
I rarely write a review with fewer than 5 stars because I know how much negative reviews hurt a business. Booking was simple and shuttle to the airport was immediate, quick, and good. However, Sheraton doesn't staff their phone for calls for airport pickup. Two months ago I called 4 times for a pickup and they never answered. This time I let the phone keep ringing. After a full 7 minutes someone finally answered and sent the bus. I complained to Rightway Parking after my first experience and assuming they fixed the problem, chose Sheraton again. They obviously didn't fix the problem.
May 19, 2026
Unprompted review
Easy website to use!
May 22, 2026
Ease of booking and good price
March 13, 2026
This is my second time using Rightwat…
This is my second time using Rightwat Parking and I am a very customer. From the Website to the front desk and the drivers. Excellent customer service. Thank you very much and it wouldn’t be my last time.
May 21, 2026
The convenience of your service that…
The convenience of your service that you provide for your customers and the easy access to park a vehicle and you don't have to worry about not having a place to park. Thank you Alicia
May 21, 2026
Easy to use but I wasn’t given the…
Easy to use but I wasn’t given the memorial 10% discount.
May 21, 2026
The website was easy to follow
The website was easy to follow. Took two minutes to do the transaction. Easy peasy. No problems, no hassles.
May 21, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Charging for 7 days parking when it's…
Charging for 7 days parking when it's only 6 is wrong. Their answer (Yes, I called) to justify this was because "Port Canaveral Parking does the same thing, so were matching their policies". I'm sorry, BUT you're not Port Canaveral Parking, and I thought you were better than this. We look for savings and yes we're saving some money, albeit we still have to shuttle. Do Better and charge for what you're actually offering which is 6 days parking not 7.
May 21, 2026
Reply from Rightway Parking
Stuart, we’re sorry you feel this way, however our parking operates on a daily-rate structure similar to the parking directly at the cruise port. Most facilities that charge strictly by the hour or exact 24-hour increments are typically unattended lots that use automated ticket systems to track exact entry and exit times.
While parking directly at Port Canaveral may be more convenient for some guests, it is also significantly more expensive and does not include shuttle transportation. Guests parking at the terminal are responsible for carrying their luggage from the garage to the ship, which depending on the garage location and parking level can be difficult for many travelers.
You still saved approximately $50 by using our service, and even based on your argument that one less day should have been charged, your total would still have only been about a $10 difference — meaning you still saved roughly $40 compared to parking directly at the terminal.
At the end of the day, we want customers to have a positive experience. If the parking setup and pricing structure do not fit your expectations, we completely understand and encourage you to choose the another option that best suits your needs.
Ease of reservation.
May 21, 2026
Very shady website
Their website is intentionally deceptive and misleading. Parking locations are misrepresented on their maps, and the same parking lots appear to be listed multiple times with vastly different reviews, which creates a very misleading impression. Their claims about “Worry-Free Cancellations” and flexibility are not supported by their actual practices. In addition, the terms and conditions are not presented transparently, making it difficult for customers to fully understand what they are agreeing to.
May 20, 2026
Unprompted review
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