While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

After ordering 10th April then becoming suspicious after reading these reviews etc realising I like all of you had been scammed. They told me they would process refund after many e mails and even se... See more

Rated 1 out of 5 stars

Ordered 9th of May, after seeing an advert on instagram.. product never received, attempts at contact ignored. My bank refunded my credit card yesterday, NEVER trust Instagram adverts unless you’ve he... See more

Rated 2 out of 5 stars

I ordered mine back on 13th April and they finally arrived this morning (16 June). Like many others I emailed several times and had very generic responses and a tracking ID which looked fake- if you o... See more

Rated 1 out of 5 stars

Updated - I opened a dispute with PayPal and got a refund, the company didn’t even respond. I am in the same scenario as every other review on here. Ordered within April, absolutely nothing but p... See more

1.2

Bad

TrustScore 1 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(219)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT ORDER FROM RIGKING TOTAL SCAM

Like most of the reviews here the whole RigKing operation seems like a scam. Ordered in April, had no updates and constantly had to chase. Was told order had been "shipped" but they provided no tracking. Eventually asked for my money back but was told "sorry we can't as the orders been shipped" (clearly a lie).

So I went through the fraud department of my bank to get my money back.

Appalling, save your time and money buy the bands elsewhere.

June 30, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

If it were possible to give zero stars

If it were possible to give zero stars, I would. Read there other reviews here, soooo many people with the same experience. In my case, I gave Rigking chance after chance, but after such a significant wait period (2 months and I still don’t have what I ordered) and lack of communication from them. I asked for my money back. Needless to say that was 2 weeks ago and I haven’t heard anything from them. Shame, as it looks a good product, great ad on YouTube from reputable fitness icon, just shocking shocking service (partly COVID19 related of course, but mainly just due to not communicating with customers enough and not being able to deliver on goods).

June 29, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible!!!

Terrible!!!! Nothing but a scam I have been waiting 2 months and nothing!! They don’t reply and now the customer support email is disabled! Please don’t buy from them ever!!!!

June 29, 2020
Unprompted review
Rated 1 out of 5 stars

2 months and counting...

Ordered them start of May. Recieved 2 correspondances from their 'customer service' departement, boith times saying that the order has been recieved and processed. 3rd time, the email address had been deleted. The site enquiry section has yielded no replies after over a week of waiting. They're an absolute joke.

June 28, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered months ago still waiting

Ordered months ago. No response to any queries and due to COVID on their website the phone number is unavailable. How convenient. So disappointed. Thrown money at what looks like a scam.no replies either to my emails

June 28, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Still waiting on my order the customer…

Still waiting on my order the customer service is poxy terrible every time I emailed them they wouldn't even email back still trying to connect them and the email address is disconnected I have never been so pissed off with a company or what every they are in my life not happy at all do not buy from these scammers

June 27, 2020
Unprompted review
Rated 1 out of 5 stars

If I could put zero stars I would..

If I could put zero stars I would...
I bought these at the start of lockdown to be able to exercise at home as many others would have.
Still not recieved and any emails were replied to as them saying they've been dispatched... clearly bullsh!t.
Also I asked why the payment went through the Tibu nightclub in tenerife..
They said that was one of their companies..
The email address I was contacting them through is disconnected.
Scumbags don't go near their product.. I'm going to go through PayPal to see if I can get my money back..

June 27, 2020
Unprompted review
Rated 1 out of 5 stars

Don’t give these scammers your money!

Much of the same experience for me.. waited 7 weeks now and still no product! Multiple emails to the company with no reply. Currently in the process of getting my money back with PayPal. AVOID THESE LOT!!!

June 25, 2020
Unprompted review
Rated 1 out of 5 stars

Awful company, don't bother.

DO NOT BUY ANYTHING FROM THIS COMPANY.

I jumped on the resistance band wagon (pardon the pun) but was less than impressed with the product, the time it took to receive the product and the customer service from Rig King.

Took over 6 weeks to be delivered and upon the first use the door toggle immediately snapped and smacked me in the back of the head leaving a nice lump.

In the end I got a refund after a month long case through PayPal as Rig King would not response to me directly and Rig King didn't even respond to PayPal so my claim was successful.

Basically a huge waste of time and a bit of physical pain.

June 25, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Terrible

Terrible. Much like other reviews I was waiting for months for these to arrive. 3 months longer than estimated and when I asked for a refund I was told it wouldn't be possible because they had already been shipped - it was another two months before they arrived. And when they did arrive one of the bands snapped on my 2nd time using them.

June 25, 2020
Unprompted review
Rated 1 out of 5 stars

Same as everyone else!

As per many, many, many other experiences i ordered in April and have had no product arrive. A few email exchanges where they didnt answer any of my queries and clearly took my money with no intent of sending me anything.

I raised a complaint with PayPal and as per their process, i am getting my money back now as the seller did not respond to their check. So if you used paypal too, get your case in ASAP!

June 22, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

Scam

I ordered on 10th April and nothing has arrived. I had response saying it was the delivery companies fault which is obviously rubbish. No response to a follow up email. They must have made so much money with people wanting to work out from home, disgraceful!

June 21, 2020
Unprompted review
Rated 1 out of 5 stars

RigKing Scam

I saw an advertisement for this back in May which featured Chris Heria. It was on one of my mobile games and I thought why not...
I'm still waiting, I have not heard nothing from them even though I have emailed them.

June 20, 2020
Unprompted review
Rated 1 out of 5 stars

Like many people on here

Like many people on here, I’ve been scammed. I ordered back in April, not received anything, emailed and asked for a refund, but nothing other than automated replies. So after seeing all the reviews end of May, I opened a case with PayPal and PayPal emailed me back yesterday saying they’ve refunded. My advice to everyone that has paid with PayPal, open a case with them and PayPal will refund you

June 19, 2020
Unprompted review
Rated 1 out of 5 stars

UP DATE OIN PREVIOUS REVIEW

I wrote a review on the 1st June and wanted to up-date as despite continuous attempts to get the information I am no further forward. This has now been going on for 3 months. I keep receiving the same cut a pasted reply and te promise that 'tracking information will be sent from their shipping department and nothing comes. I ask again and then he send the same reply.... he can't even be bothered to tailor his response or apologise.

I will continue to post on here to make sure everyone know not to use this company. 1 star is too good a review.

June 19, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

I ordered an item on the 5th May 20 but…

I ordered an item on the 5th May 20 but I asked to cancel the order as I no longer required it & they said they would issue me with a refund but I have emailed several times & I still haven’t got a refund. AVOID

June 19, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible. As with all the below comments, ordered in April still have not received.
Non existent customer service.
It’s a disgrace, do not buy from them!

June 18, 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look