Ringover Reviews 

1,095
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers had a great experience with this company. Customers frequently mention that the communication platform is extremely intuitive, highly user-friendly, and integrates smoothly with existing business tools for daily workflows. People also appreciate the friendly staff members who provide wonderful assistance and ensure a very smooth onboarding process from start to finish. Some people were dissatisfied with technical issues, noting unexpected difficulties with account access, configuration errors, and slow responses from the customer support team. A few reviewers also experienced persistent problems with service reliability, mentioning that getting timely help to resolve platform errors required way too much effort.

What people talk about most

Service

People report ambiguous experiences with service, as some reviewers express great satisfaction, highlighting... See more

User experience

Consumers find user experience to be positive, highlighting an intuitive platform with a clean interface that... See more

Customer service

Customers had ambiguous experiences with customer service, as many reviewers praised the responsive,... See more

Staff

Users describe positive interactions with staff, frequently highlighting the accommodating support team who... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers praising fast responses and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Genuinely impressed with Ringover. We were building a NewsRoom Operating System that gives journalists, editors and newsroom ops a single workspace for every channel they touch in a day: stores, scrip... See more

Company replied

Rated 5 out of 5 stars

New customer, from start to finish the communication has been friendly, responsive and the team is happy to help, product is also great. A special thank you to Mark & charlotte for answering my many q... See more

Company replied

Rated 5 out of 5 stars

Best app ever! I've been using it for the past 3 months and couldn't work without it now. Super intuitive and practical! The transcription option is AMAZING! Really enjoy using it. Such a useful platf... See more

Company replied


Company details

  1. Phone and Internet Service

About Ringover

Written by the company

ringover trustpilot

Ringover est une application de communication intégrant des fonctionnalités avancées de téléphonie, visioconférence, SMS et messagerie collaborative, axée sur la productivité des équipes et configurable directement par les managers.

Intégrable aux outils métiers et offrant des statistiques en temps réel, Ringover permet de gérer les communications professionnelles en quelques clics.

La clé : une maîtrise technologique de bout en bout, une interface ergonomique et un accompagnement à chaque étape.

A travers Ringover, vos communications professionnelles sont possibles partout dans le monde sur PC ou smartphone. Une simple connexion Internet suffit !

Essai gratuit
Nos fonctionnalités
Nos intégrations

Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(1,095)

168 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The customer service has been very…

The customer service has been very disappointing. From the moment we purchased the plan, we have been requesting training from the sales representative, but we still haven’t received any support.

Before the sale, we were assured that we would receive full support, but the experience so far has been completely different. This is not the level of service we expected after purchasing the plan.

October 23, 2026
Unprompted review
Ringover logo

Reply from Ringover

Thank you for sharing your experience with Ringover. Our priority is to provide a positive experience for our customers, and we recognize that your feedback does not reflect the level of service we strive to deliver.
Your feedback is valuable to us, and we would appreciate the opportunity to address your concerns. Customer feedback is essential in helping us continuously improve our services, and your comments will play an important role in that effort.

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Rated 5 out of 5 stars

Call transcribe is fantastic

Superb software, works excellently!

October 19, 2026
Unprompted review
Ringover logo

Reply from Ringover

Hello,

Thank you for your feedback. We’re glad to hear that you’re satisfied with Ringover.

The Ringover Team

Rated 5 out of 5 stars

New customer

New customer, from start to finish the communication has been friendly, responsive and the team is happy to help, product is also great. A special thank you to Mark & charlotte for answering my many questions before proceeding.

October 15, 2026
Unprompted review
Ringover logo

Reply from Ringover

Hello,

Thank you for your feedback. We’re glad to hear that you’re satisfied with the product and the support provided by our team throughout the onboarding process.

The Ringover Team

Rated 5 out of 5 stars

“Ringover is easy to use

“Ringover is easy to use, reliable, and makes communication smooth and efficient. Overall, a great experience!”

October 13, 2026
Unprompted review
Ringover logo

Reply from Ringover

Hello,

We’re delighted to hear that you find Ringover easy to use, reliable, and efficient for your daily communications.

The Ringover Team

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Rated 5 out of 5 stars

Amazing team

Amazing team! clear communication fast responses and good service

October 9, 2026
Unprompted review
Ringover logo

Reply from Ringover

Hello,

Thank you for your feedback. We’re glad to hear that you appreciate our team’s communication, responsiveness, and quality of service.

The Ringover Team

Rated 5 out of 5 stars

Great platform to use if you using CRM…

Great platform to use if you using CRM and dont have Voip provider also very user friendly with Claude

October 8, 2026
Unprompted review
Ringover logo

Reply from Ringover

Hello,

Thank you for your feedback. We’re glad to hear that you find Ringover user-friendly and a great solution for businesses looking to integrate telephony with their CRM.

The Ringover Team

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Rated 2 out of 5 stars

poor customer service and functionality

poor customer service - lots of mixed messages depending on who you speak with, long periods between communication. The app phone is unreliable, cuts out a lot. 2 year contract, looking forward to getting out of it

October 5, 2026
Unprompted review
Ringover logo

Reply from Ringover

Thank you for sharing your experience with Ringover. Our priority is to provide a positive experience for our customers, and we recognize that your feedback does not reflect the level of service we strive to deliver.
Your feedback is valuable to us, and we would appreciate the opportunity to address your concerns. Customer feedback is essential in helping us continuously improve our services, and your comments will play an important role in that effort.

Rated 5 out of 5 stars

Ringover is a premier communication platform

Ringover is a premier communication platform that expertly optimizes business calling workflows while maintaining an exceptionally clean, simple, and user-friendly interface. The integration capabilities are top-notch; utilizing their powerful Google Chrome extension alongside Google Sheets allows you to seamlessly pull client information and copy-paste numbers directly into the browser call box. This completely removes the bottleneck of manual dialing and translates into massive time savings. I have easily shaved hours off my daily routine, transforming a process that used to take 5 to 10 minutes for 10 calls into a streamlined workflow where I can rapidly power through lists of 50 to 100 numbers in half the time.
For moments when you are away from your computer, the mobile app serves as a massive bonus. It provides complete freedom to make calls on the go using your cell phone while keeping your chosen company Ringover business number active and professional. The platform also features a wonderful AI receptionist for automated or personalized voicemail greetings, alongside comprehensive call management tools. Callback traffic is intelligently sorted into missed calls, voicemails, and calls requiring action, complemented by conversation recording, playback features, and custom note-taking options to ensure zero details are ever lost. Furthermore, the platform's robust integrations page allows Ringover to sync effortlessly with various external applications, building an advanced yet streamlined multi-system architecture that extracts the highest possible productivity from your daily calling schedule.
The platform also handles multi-agent scaling effortlessly. If you have two or more people calling and managing lines concurrently, Ringover incorporates a sophisticated call queue feature that updates on their position and the estimated time remaining before their call is answered. Beyond the robust software features, the customer service experience with Ringover is genuinely in a league of its own. When I reached out with specific inquiries regarding my business number and software features, the support staff was remarkably accommodating. They worked through my questions with incredible speed, immediately identifying solutions and fixing any minor hurdles I encountered. Their team is equally impressive via email, demonstrating prompt, clear, and concise communication whenever an update or question is sent over. It is rare to find an application that combines such high-performance tools with a customer service team that is this helpful, responsive, and dedicated to client success.

October 6, 2026
Unprompted review
Ringover logo

Reply from Ringover

Hello,

Thank you for your detailed feedback. We’re delighted to hear that Ringover helps you save time, streamline your calling workflows, and manage your communications efficiently across desktop and mobile. It’s also great to know that you appreciate our integrations, call management features, AI receptionist, and multi-agent capabilities.

We’re especially pleased that our support team has been responsive and helpful whenever you’ve needed assistance.

The Ringover Team

Rated 5 out of 5 stars

Mark has been super helpful

Mark has been super helpful, really recommend giving Ringover a try!

October 2, 2026
Unprompted review
Ringover logo

Reply from Ringover

Hello,

Thank you for your feedback. We’re glad to hear that our team was able to assist you effectively, and we appreciate your recommendation.

The Ringover Team

Rated 5 out of 5 stars

Excellent Services

Excellent Services, I'm really impressed, easy to use and provides better call quality and many more new features, always recommended Ringover.

October 2, 2026
Unprompted review
Ringover logo

Reply from Ringover

Hello,

Thank you for your feedback. We’re delighted to hear that you appreciate Ringover’s ease of use, call quality, and new features. Thank you for recommending us!

The Ringover Team

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Rated 5 out of 5 stars

Good sound quality and minimal latency

Good sound quality and minimal latency. Nice easy to use interface. Importing my contacts made it all easier too.

July 1, 2026
Unprompted review
Ringover logo

Reply from Ringover

Hello,

Thank you for your feedback. We’re glad to hear that you appreciate the sound quality, low latency, intuitive interface, and easy contact import.

The Ringover Team

Rated 5 out of 5 stars

This is amazing features to reach out…

This is amazing features to reach out client highly appreciate

September 29, 2026
Unprompted review
Ringover logo

Reply from Ringover

Hello,

Thank you for your feedback. We’re delighted to hear that you find Ringover’s features helpful for reaching and communicating with your clients.

The Ringover Team

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs! Awful customer service and do not help at all. They have locked us out of our account and are saying that none of the data can be retrieved despite stating that they hold data for 30 days. They do not care at all, they can’t be bothered to help. One of the worst businesses I’ve come across when it comes to customer care.

September 27, 2026
Unprompted review
Ringover logo

Reply from Ringover

Thank you for sharing your experience with Ringover. Our priority is to provide a positive experience for our customers, and we recognize that your feedback does not reflect the level of service we strive to deliver.
Your feedback is valuable to us, and we would appreciate the opportunity to address your concerns. Customer feedback is essential in helping us continuously improve our services, and your comments will play an important role in that effort.

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Really good experience with the Ringer app so far. It’s easy to use, convenient, and the service has been reliable. Everything feels straightforward and user-friendly. Definitely recommend giving it a try!

September 16, 2026
Unprompted review
Ringover logo

Reply from Ringover

Hello,

Thank you for your feedback. We’re delighted to hear that you’re enjoying the Ringover app and appreciate its ease of use, convenience, and reliability.

The Ringover Team

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Rated 1 out of 5 stars

If we could give 0 stars we would

If we could give 0 stars we would. Since April this year we have been trying to add a new line and have a demo on some of the new features. We are still waiting!! Even the support team cannot get hold of the sales team to be able to sort this out. Support have been great are getting back to me. Sales?? Who needs to chase a company to make a purchase?? Absolutely ridiculous service.

September 15, 2026
Unprompted review
Ringover logo

Reply from Ringover

Thank you for sharing your experience with Ringover. Our priority is to provide a positive experience for our customers, and we recognize that your feedback does not reflect the level of service we strive to deliver.
Your feedback is valuable to us, and we would appreciate the opportunity to address your concerns. Customer feedback is essential in helping us continuously improve our services, and your comments will play an important role in that effort.

Rated 5 out of 5 stars

They are very helpful for me i would…

They are very helpful for me i would recommend you to use them once and check their services

August 12, 2026
Unprompted review
Ringover logo

Reply from Ringover

Hello,

Thank you for your feedback. We’re delighted to hear that our team has been helpful and that you would recommend Ringover to others.

The Ringover Team

Rated 1 out of 5 stars

Implementation Poor

Currently trying to get support with Implementation. Extremely disappointing experience, keep getting passed from advisor to advisor who can only help with one element.

September 14, 2026
Unprompted review
Ringover logo

Reply from Ringover

Thank you for sharing your experience with Ringover. Our priority is to provide a positive experience for our customers, and we recognize that your feedback does not reflect the level of service we strive to deliver.
Your feedback is valuable to us, and we would appreciate the opportunity to address your concerns. Customer feedback is essential in helping us continuously improve our services, and your comments will play an important role in that effort.

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