Poor communication, bad service
Poor communication, got sent the wrong item and got blamed for getting another model because I requested it in another colour. Took forever to get a hold of them and get in contact, and had to send several mails asking how the process was going.
The english of the person sending emails is also incredibly difficult to understand. I would expect more professionalism from an english owned brand.
All in all, the process of getting the boots (that weren't custom made) took about 2 months. And getting a refund took another 2 months. It almost feels like a scam, but they actually try to run a business.
March 24, 2020
Unprompted review