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Ripe Insurance Reviews 

8,217
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 783 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online website is straightforward, fast, and easy to navigate when generating insurance quotes. Consumers also deeply appreciate the very competitive pricing options available on the market and consistently praise the extremely helpful, polite, and professional staff available on the phone for assistance. Though some reviewers experienced frustrating delays, technical hurdles, or endless loading loops with the online quoting system. A few other people also felt that certain digital communication methods, automated assistance tools, and overall company handling after recent changes came across as a bit disappointing or unprofessional.

What people talk about most

Price

People report positive experiences with price, consistently finding the quotes to be very competitive and... See more

User experience

Consumers find user experience to be very positive, highlighting the straightforward and hassle-free online... See more

Service

Clients share positive opinions on service, highlighting easy registration processes and great prices for... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as exceptionally helpful,... See more

Website

Customers had positive experiences with website, finding the platform straightforward and simple to navigate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I didn't just want cheap insurance for my new motorhome, I wanted good insurance and great customer service. To be fair ... I think I've got all three. Easy to obtain a quote online or by phone whi... See more

Company replied

Rated 5 out of 5 stars

I needed to add a new item to my account, and at the same time wrap several items together to avoid multiple different renewal dates throughout the year. The chap I spoke to was really helpful and go... See more

Company replied

Rated 5 out of 5 stars

The website was straightforward to enable a quote to be generated and when I had a question the staff on the phone were very helpful and dealt with my query very quickly. The price was very competitiv... See more

Company replied

Rated 5 out of 5 stars

I had been with a company for a while but I get more with Ripe insurance. As a clay targets shooter and as I had been a range officer for many years of pistol and rifle shooting I know only to well th... See more

Company replied


Company details

  1. Insurance Company
  2. Business Insurance Company
  3. Caravan and Motorhome Insurance Company
  4. Insurance Agency
  5. Sports Insurance Company

About Ripe Insurance

Written by the company

Ripe arranges insurance for a wide range of hobbies, lifestyles and businesses. Established in 1998, Ripe has grown to look after over 350,000 policyholders across a portfolio of insurance products - covering everything from boats, caravans and motorhomes to music, cycling, photography and small businesses.

With over 3 million visitors to Ripe websites every year and an Excellent rating on Trustpilot, Ripe has been recognised with multiple Insurance Choice Awards - including Best Big Insurance Company 2023 and Treating Customers Fairly 2023.

The ethos is simple - making insurance easy to buy, simple to understand, jargon-free and excellent value.

Quotes are available online in just a few minutes. If you need to speak to somebody, a UK-based customer service team is available.

🚐 Motorhome Insurance
Arrange motorhome insurance through Ripe.
Get a Motorhome Insurance Quote

🚐 Campervan Insurance
Arrange campervan insurance through Ripe.
Get a Campervan Insurance Quote

🏕️ Caravan Insurance
Arrange caravan insurance through Ripe - tourers, statics and holiday homes.
Get a Caravan Insurance Quote

🏡 Park Home Insurance
Arrange park home insurance through Ripe.
Get a Park Home Insurance Quote

🔫 Shooting Insurance
Arrange shooting and gun insurance through Ripe.
Get a Shooting Insurance Quote

💎 Valuables Insurance
Arrange valuables insurance through Ripe.
Get a Valuables Insurance Quote

💼 Small Business Insurance
Arrange insurance for your small business through Ripe.
Get a Business Insurance Quote

Contact info

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4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.6

All reviews

(8,217)

781 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A really efficient and prompt service…

A really efficient and prompt service whilst being surprisingly cheap.

July 13, 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Easy to insure

Easy to insure. Easy to understand form online.

July 18, 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 4 out of 5 stars

Good insurance company for motorhome…

Good insurance company for motorhome but unfortunately the quote for this year was too expensive for me

July 18, 2026
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Reply from Ripe Insurance

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 5 out of 5 stars

All good sorted no problem

All good sorted no problem

July 18, 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Great value

Very easy and straight forward process. Price was very competitive

July 14, 2026
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Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 4 out of 5 stars

Ripe for review

Good value, clear information from a real person

July 17, 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.

Rated 1 out of 5 stars

BEWARE

BEWARE - Ripe have a highly punitive refund policy on cancellations, offering only 10% refund after 121 days of the policy. I sold my vehicle and they have effectively kept the entire premium (once cancellation fees are added) for 1/3 of the time used on the cover. This is hidden in small print inside policy documents, it’s extremely underhand and possibly breaches UK consumer rights, I will be challenging this with Ripe and if I don’t get a satisfactory outcome I will be contacting the financial ombudsman. Stay well clear of this company.

July 18, 2026
Unprompted review
Ripe Insurance logo

Reply from Ripe Insurance

Hi Anthony,

Thank you for taking the time to leave your feedback.

We're sorry to hear that you're unhappy with your experience and apologise for any frustration caused.

Our cancellation terms, including how any refund is calculated and any applicable charges, are set out in the policy documentation provided at the start of the policy and available on our website 24/7. We appreciate that this outcome has been disappointing for you.

Thank you again for sharing your feedback. If you’d like to discuss this further or need any assistance, please don’t hesitate to get in touch with us at motorhomes@ripeinsurance.co.uk and a member of our team will be happy to help.

Kind regards,
The Ripe Motorhomes Team

Rated 5 out of 5 stars

Straight forward and simple process

Straight forward and simple process. Competitive price with good package of insurance offered. Cheapest and best value on the market. Reviews about claims etc seem positive.

July 13, 2026
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Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 3 out of 5 stars

Had been with ripe for a couple of…

Had been with ripe for a couple of years never had a problem made a claim last year and was settled within a couple of weeks really no problem came to my renewal and was informed sorry they couldn’t offer me a renewal as the underwriter would not cover me which was Aviva so I started hunting around and got a company coastal insurance who gave me a quote but told me because of my claim there where an additional 20% add on for my claim which I didn’t mind and agreed the quote who was the underwriter only Aviva who ripe said wouldn’t cover me this was not a write off claim damaged panel

June 24, 2026
Unprompted review
Ripe Insurance logo

Reply from Ripe Insurance

Hi Norman, thank you for taking the time to leave your review, and we're pleased to hear that your previous claim was settled quickly and without issue.

We're sorry for the disappointment and inconvenience caused when we were unable to offer you a renewal. We understand this was frustrating, particularly as you were able to obtain cover elsewhere with the same underwriter.

While both insurers may use Aviva as an underwriter, each insurance provider has its own acceptance criteria, rating, and risk appetite. Unfortunately, based on your individual circumstances, the decision was made that we were unable to offer cover through Ripe Insurance for a further year. Regrettably, this isn't a decision we're able to override.

We appreciate your feedback, and thank you for your custom over the past few years. We wish you all the best for the future. If you would like us to look into this further or discuss your experience in more detail, please contact us directly at caravans@ripeinsurance.co.uk and we can assist you with this. We’re here to help!

Kind regards,
The Ripe Insurance Team

Rated 5 out of 5 stars

Easy to use website and really good…

Easy to use website and really good prices

July 17, 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 3 out of 5 stars

More of the same

At first it seemed reasonably good despite their computer system crashing and the hard working David having to fill in the whole form again. But three days later I received a call from them saying that a typo had resulted in the policy being £5 cheaper and I needed to pay that. I suggested that waiving the £5 would be correct in these circumstances, but that was apparently not possible. They were still the cheapest no-frills policy, but do strike me as a bit unprofessional. David (who dealt with me) was clear, and worked hard despite the company and systems not being supportive to his work. I suspect the organisation is just another bureaucratic money-grabbing entity with bigwigs paid far more than they are worth, and a lack of investment in equipment and employees.

July 15, 2026
Ripe Insurance logo

Reply from Ripe Insurance

Hi Suzanne, thank you for taking the time to leave your feedback, and we're pleased to hear that David provided clear service and worked hard to support you despite the IT issues experienced during your call.

We'd like to clarify what happened regarding the additional payment. Following the system issues, it was identified that a small human error had been made when your policy details were entered, resulting in the year your motorhome was purchased being recorded incorrectly. Once this was spotted, David contacted you to explain the situation and correct the information.

The £5.85 was not an administration fee or a charge for making the amendment. The age of a motorhome is one of the factors used when calculating the cost of cover, so correcting the purchase year resulted in a revised premium. The additional amount reflected the difference in the cost of the policy based on the correct information, which is why it could not be waived.

We appreciate that this was inconvenient, and we sincerely apologise for the error. While our advisers take great care to ensure all information is entered accurately, occasional mistakes can happen, and we always aim to correct them as quickly and transparently as possible.

Thank you again for your feedback, and we hope you enjoy many happy and safe journeys in your motorhome. If you’d like to discuss this further or need any assistance, please don’t hesitate to get in touch with us at motorhomes@ripeinsurance.co.uk and a member of our team will be happy to help.

Kind regards,
The Ripe Motorhomes Team

Rated 5 out of 5 stars

Competative

Competative price and service

July 15, 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Very straight forward

Very straight forward

July 17, 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Not a problem for staff to talk to you…

Not a problem for staff to talk to you and very helpful

July 17, 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Great price,

Great price,
Good insurance coverage
Easy to use website

July 15, 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

This 3rd Year Renewal

This is our 3rd year with Ripe. No claims made but we feel.secure with them

July 17, 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Easy to navigate the website

Easy to navigate the website

July 13, 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Good clear information and…

Good clear information and straightforward.
Good cover.

July 13, 2026
Ripe Insurance logo

Reply from Ripe Insurance

Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.

Rated 3 out of 5 stars

No claim bonus problems

Gave me a great price, and I purchased the policy. However it turned out they didn't accept my no claims bonus because it was from Motability. Therefore I had to leave. They were perfectly nice about it, but I was frustrated that it was not made clear that a no claim bonus was not permitted from Motability.

July 13, 2026
Ripe Insurance logo

Reply from Ripe Insurance

Hi Liz, thank you for taking the time to leave your review. We’re pleased to hear that you received a competitive quote and that our team was helpful throughout the process.

We’re sorry to hear that your policy could not proceed due to the no claims' bonus not meeting our acceptance criteria. We understand how frustrating this must have been, particularly after receiving a quote you were happy with.

No claims bonus requirements can vary between insurers, and certain types of no claims' history, including those earned through schemes such as Motability, may not always be accepted under standard criteria. We appreciate your feedback regarding the clarity of this information and will continue to review how we communicate these requirements during the quotation process.

Thank you again for considering Ripe Insurance, and we wish you all the best with finding suitable cover for your motorhome.

If you’d like to discuss this further or need any assistance, please don’t hesitate to get in touch with us at motorhomes@ripeinsurance.co.uk and a member of our team will be happy to help.

Kind regards,
The Ripe Motorhomes Team

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