RiseUp Debt Solutions - Closed Reviews 61

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

A TOTAL SCAM! There is NO loans. They bait you into DEBT SETTLEMENT like everyone else. Your credit will be destroyed.

Rated 5 out of 5 stars

This Company is by far the most dedicated firm I've ever encountered. Their teams are resilient, very punctual and their Agents all merit the highest Mark because they put their hearts to their work a... See more

Rated 5 out of 5 stars

I cannot recommend RiseUp Debt Solutions (and Alleviate) enough. When I needed help, they were right there. Precise, professional and courteous are how I would describe my experience. Contact Yan... See more

Rated 5 out of 5 stars

Beto James was as professional as thy came. Never did I feel belittled because I was looking for Financial Relief. His words were nothing but kind and sympathetic. He made my experience a very smooth... See more

Company details

  1. Debt Relief Service

Written by the company

RiseUp Debt Solutions offers an all-in-one program to help you and your family live debt-free. Our program significantly reduces monthly payments by up to 40-50%. We take the stress out of debt negotiation, and we handle all communications and negotiations with creditors. The best part? There are no up-front fees—program fees are success-based and only charged upon a successful settlement offer.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A TOTAL SCAM

A TOTAL SCAM! There is NO loans. They bait you into DEBT SETTLEMENT like everyone else. Your credit will be destroyed.

July 8, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I was very nervous about this in the…

I was very nervous about this in the beginning wasn’t sure if it would really help me and my situation But Yancy made all my concerns seem foolish he put me at ease something I haven’t felt in a while If your feeling overwhelmed let them help

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

I cannot recommend RiseUp Debt…

I cannot recommend RiseUp Debt Solutions (and Alleviate) enough. When I needed help, they were right there. Precise, professional and courteous are how I would describe my experience. Contact Yancy or anyone on the team for debt solutions and you will not be disappointed. Thank you Yancy and the entire team at RiseUp. I appreciate all of your help through these difficult times.

September 3, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

This Company is by far the most…

This Company is by far the most dedicated firm I've ever encountered. Their teams are resilient, very punctual and their Agents all merit the highest Mark because they put their hearts to their work and follow through extremely quick. My advice is that they should all be rewarded for their Valient Efforts and for taking care of Business. It's as n honor being part of something that helps us in times of need. God Bless You all and continue your Awesome work.

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

Shervin is excellent rep

Shervin is excellent rep. He made feel comfortable, did not pressure me and explained everything in detail. Serious patience he has. He was thorough and saw me through to the end. Now hope is alive again! I feel like I am debt free.

August 21, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great Service. Hands DOWN

I am extremely satisfied with the service I received from Rise Up Debt Solutions. Robert and Rual both did an outstanding job in assisting me throughout the process. They listened carefully to my needs and recommended a solution that was perfect for my situation. Their expertise and professionalism made the entire experience seamless and stress-free. Robert & Rual's exceptional help made everything top-notch. Highly recommended!

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great Consultant and very humble person.

Great in explaining the service that will be provided.
I have had many calls of these types of programs but the people on the line did not give me the confidence and peace of mind he will be very resourceful through out the program agreement.

July 11, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Basically scammers

Basically scammers. It's a business, they need to be paid somehow and wouldn't openly disclose how they are when asked.

TL:DR; Their predatory business model relies on attracting people in debt who have zero knowledge of the credit system. It sounds like they are having you pay them (accruing interest and fees) while your accounts default. They negotiate (which you can do for free) for a lower payoff and profit the difference. Your credit is screwed for 7-10 years. This is only useful if you don't want to deal with creditors yourself and your credit is truly shot.

I received a random phone call from Rise Up and pulled up their website while we talked. They refused to give me specifics that are mentioned in their disclaimers. The rep hung up on me when I asked hard questions. I had probed if they take ownership of the debt, they said no. After repeated prompting they stated you pay a monthly fee.

Essentially if you are "eligible" for one of their programs, you pay them the money you agree on which includes a monthly fee. They now hold onto this money in a savings account and negotiate with your creditors before they pay them. I asked the rep what happens if the creditors default your account and send it to collections since Rise Up is not forwarding payment to the creditor.

Prior to hanging up with me he said "You are responsible for all payments to your creditor. If you pay us, you are guaranteed to not have any issues." I asked if you needed to pay both them and the creditor, which he said "No". I asked what guarantees that my debt would not be defaulted, which is when he hung up.

Their websites FAQ clearly states, "Creditors may take legal action against customers if debts are not paid; legal notices should be sent to the client service team for prioritization. Settlement negotiators may be able to resolve creditor or lender’s accounts with payment plans and can provide referrals for further help if necessary. *NOTE: No legal advice is provided by Rise Up Debt Solutions."

Their bit on collections is fascinating too.
"Creditors hire collectors to collect debts and keep a percentage of the payments. Collection calls are a sign that debt resolution is working! It’s advisable to let unknown call numbers go to voicemail, and free apps can be used to block specific calls. Federal and state laws protect against collection harassment."

The fact that they mentioned collections calls as a "sign it's working" for accounts supposedly in good standing is insane!!

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

VERY HELPFULL

James was excellent in explaining the program. Answered all my questions and found a resolution I can deal with. This has lifted the" weight of the world off my shoulders".

June 5, 2024
Unprompted review
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look