I've been buying products from him for well over a year. I will continue to buy from Ritual because they are knowledgeable and willing to help you get the right product for your needs. If you have que... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Patrick has bar none provided the best customer service I have ever had. Not just within the industry but in general. He has repeatedly gone above and beyond what is deemed standard business practices... See more
Bought a Taroma lite and was promptly contacted for choices on colors and options for assembly. I am local so was able to arrange a local pick up and was enjoying it later that day! Incredible custom... See more
Very easy to find what I was looking for. I had visited the site on several occasions knowing I was going to order the ceroma. The only thing that would have made it even better if there were drop dow... See more
Company replied
Company details
- Glass Shop
- also in
- Vaporizer Store
Written by the company
Ritual is a reinvention of the traditional smoke shop with a focus on customer safety and clean design. We carry the latest dry herb vaporization and dab devices as well as stylish glass and accessories. Featuring dry herb devices from incredible companies including QaromaShop, Storz & Bickel, Arizer, Dynavap, Elev8, Ispire and many more! Make sure to check out our glass basics for affordable everyday glass pieces with style and function to spare. Let us help you find your new Ritual!"
Contact info
Denver, United States
- patrick@ritual-co.com
- ritual-co.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The ceroma is great
Got here in 3 days. The actual ceroma is really nice. It has smooth hits and tastes great. I am planning on upgrading to the qaroma soon.
Patrick has bar none provided the best…
Patrick has bar none provided the best customer service I have ever had. Not just within the industry but in general. He has repeatedly gone above and beyond what is deemed standard business practices for most places these days. My only complaint is I keep wanting to give him my money!
Great Products offered by a small retailer (but he’s really dope!)
From ordering to shipping it out. Everything got here fast and in great condition. Nothing was broken and I even got a nice written note! Plus the pre burn off of factory oils is GREAT!
Fast turnaround on an excellent device!
Bought a Taroma lite and was promptly contacted for choices on colors and options for assembly. I am local so was able to arrange a local pick up and was enjoying it later that day! Incredible customer service, will definitely be shopping here for any vapor purchases that I can!
Purchased a Taroma Lite with no clue…
Purchased a Taroma Lite with no clue how to set it up. Patrick was amazing enough that he got the device ready before shipping it so as soon as I received it, it was ready to be used!!! THANK YOU!!!!!!
Ritual has the highest quality dry herb…
Ritual has the highest quality dry herb products in the business and customer service to match! I come here for all my glass and vaporizer needs and love every purchase.
This place is awesome
This place is awesome. Always a note with a quick starting tip. Thanks!
Gotta love Ritual
Wow! I can truly say Ritual has lived up to their reputation. I was making a purchase for a taroma lite plus and had a special request. Not only did Patrick accommodate my request but went above the call of duty. They have a customer for LIFE now!!!!
Thanks Patrick!
Great products of course, and Patrick was incredibly helpful and friendly. He went above and beyond to make sure I knew the options available and chose the right ones. Very clear that he wants satisfied and repeat customers, not just their money.
Patrick is awesome and will definitely get you set right
I ordered from ritual and Patrick was super helpful, it's nice to actually get a great personal experience with online shops these days but these guys knock it out of the park
I'll be ordering again for sure

Reply from ritual-co.com
WONDERFUL CUSTOMER SERVICE
WONDERFUL CUSTOMER SERVICE, FAST SHIPPING AND A GREAT PRODUCT.
Ritual Colorado. Co easy to use great staff
Very easy to find what I was looking for. I had visited the site on several occasions knowing I was going to order the ceroma. The only thing that would have made it even better if there were drop down adapters available. I'm it usee if they were at one time but remember seeing them on a site not that long ago.

Reply from ritual-co.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






