It was a good experience. Customer service just takes a while to get to.
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Ritual Labs makes Happy Liver, a premium liver support supplement built on clinically studied ingredients at real doses. Our ingredients are held to high quality and purity standards. We built Happy Liver for people who care about what goes into their supplements and want a formula they can actually trust. Every Happy Liver formula is made with full label transparency, third-party tested for purity and potency, and contains no proprietary blends, no fillers, and no underdosed ingredients. We believe people deserve to know exactly what they're putting in their body, down to the milligram. Happy Liver combines high-potency milk thistle standardized to 80% silymarin, N-Acetyl-Cysteine (NAC), and choline to support healthy liver function and the body's natural detoxification processes. At Ritual Labs, our mission is to help our customers feel their best by supporting one of the most important organs in the body, and one of the most overlooked. The liver works around the clock to process everything we eat, drink, and absorb, yet most people never think to support it. We built Happy Liver to change that.
Contact info
United States
- support@rituallabs.shop
- rituallabs.shop
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Replied to 91% of negative reviews
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Do not believe that this is a one time…
Do not believe that this is a one time purchase. They charged my credit card exactly one month after my original purchase. When I contacted their service department about the reoccurring charges/subscription via email they stated that they do not have a subscriptions or reoccurring charges but that is exactly what the credit card company stated, that it is a reoccurring charge.
The service department then stated that they could not locate my email address to check the purchase. I responded with screenshots of multiple emails from them after the purchase. Service representative then stated she would push it up the ladder essentially. Going on two weeks with no response. I sent an email stating I would be disputing the charges,still no response. I did dispute the charges. Thinking it’s a total scam!
charges
All is well that ends well
All is well. I was excited until I was being sold multiple other items. I got overwhelmed and decided not to bother. I just don’t know what to trust anymore.
This company is a scam
This company is a scam. I placed an order and they automatically placed me on a monthly subscription. I did not do this. Now I have to try to get my money back.
Jen is very patient and professional
Jen is very patient and professional, seems like a great person to have contacting customers.
The return process is quite easy
The return process is quite easy. I am not too happy that the refund is less than what I paid.
Fast response and took care of issue
Fast response and took care of issue. Very pleased.
Thanks for getting back to me.
Great Customer service…
I got an immediate response from Customer Support ( thanks Sara ), & managing my subscription was easily handled thru an easy link provided.
I’m looking forward to trialing my first order. Many thanks Tony
This company is garbage
This company is garbage. They run a scam subscription service and the products are quite frankly sub par with garbage ingredients.
Thanks for being responsive in my…
Thanks for being responsive in my cancellation, I just didn’t want a automatic payment yet.
This is a complete scam.
This is a complete scam.
I fell victim to the same pattern expressed here by so many others. I was enrolled in a subscription I did not ask for. The online cancellation procedure does not work. Someone using the name Sara promised via email that I would be unsubscribed. A few days later I was notified by someone using the name Jen that more charges had been made to my account and more bottles of capsules arrived. I emailed again and the same disingenuous promises were repeated. I have now cancelled my card so that they can no longer steal from me. Avoid at all costs.
Ritual Labs 2333 Brickell Ave D1-17, Miami, FL 33129, US
Excellent Product
Product has made a significant improvement. Customer service was prompt & very helpful.
This is a scam
This is a scam. I did not sign up for monthly charges and was unable to cancel my subscription when I contacted the Ritual labs customer support. I wasted an hour contacting my bank to cancel the subscription. Soooo disappointing. DONT BUY ANYTHING from this company!
Thank you for your correction
Good Communication
Sara, answered my email for help getting a subscription cancelled today. She offered a link so I could manage it myself but also was available to take care of it from her end. She communicated quickly and made sure it was cancelled today, August 3, 2026. I received her email that it was done as well as one from the company.
Good customer service and not AI or loops.
I once received an order that I did not…
I once received an order that I did not recall ordering. I was told to keep the order, and they would refund the total cost immediately.
Excellent response time and pleasant customer service.
I was unable to use the website to verify the status of any potentially recurring shipments or subscriptions. I sent an email to the support team and received a reply within a few hours. This was even on a weekend! Sometimes when ordering things online, you get pressured to buy more or add one more thing to your cart. Ritual Labs did not try to upsell me. Straight forward answers to my questions made for a very pleasant experience.
Tried to cancel paid fee for cancelation
Tried to cancel several times. Even went through your o line canceling form, paid $22.00 to cancel and you are still sending supplements and charging me. Plus the bottles are much smaller than first inital order. PLEASE CANCEL!!!!!
Great quick response
I sent an email about needing to return a product and Jen got back to me in minutes. She informed me of the steps needed to make it happen. Great customer service.
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