Rivalry.com Reviews 1,611

Very fast response in CS , clear instructions and explanations!

I like how Quinn always quickly reacts and solves my issues.

Charlie is a pro active customer support. KUDOS!

fast and solid customer service

Rivalry is always great for newbie bettors due to its friendly UI. Fast response team as well if you have concerns. The promos have also leveled up to even match competitors or even better than them.

I commend Charlie and Sofia for answering my queries as soon asap and Willing to go extra mile to help

Brian is an amazing host on Rivalry — easily the best I’ve ever seen on any online casino platform. His energy, professionalism, and interaction with players make the experience top-notch. I highly recommend Rivalry for anyone looking for a fun and engaging gaming environment!

They are more responsive with the concerns.

Absolutely perfect customer service
good job Ellis!

great for calculating odds, best way to know how the combination of parlays works and has a preview of possible outcome results of the created parlay.

NEW PLAYERS COME HERE

Never take their starting bonus. You legit lose your money from the start then. If you choose the casino bonus, you never recieve any of the winnings when spinning or buying a bonus.. Here is what they wrote to me what happens -

Your winnings are credited as casino credits up until you complete the rollover, after you finished the rollover which is 30x. The excess casino credits will then turn into real money

I deposited 24 XRP and had to play up to 700 xrp to get the rollover, they call it. But as i never recieved any winnings it is simply impossible to react it.

I’ve been using this platform for the past few days and succesfully made smaller withdrawals ($200–$1,000) without any issues. These were typically processed within 30 minutes to an hour.

However, my most recent $2,000 withdrawal has been stuck for nearly 48 hours with no progress. When I contacted support, I was told:

“Yeah, seems weird that your withdrawal is yet to be processed nearing 24 hours now which is odd.
I have raised a ticket and will escalate this matter to our payments team so they can check the reason for the withdrawal being stuck and sort it out as soon as possible.
Really sorry for the inconvenience, we will reach out as soon as there are updates. Thanks for your patience.”

Since then, I’ve received no updates or resolution. This kind of delay—especially with larger amounts—and the lack of proactive communication is concerning. It does not inspire trust or confidence in the platform’s ability to handle customer funds responsibly.

*update: Still has not processed my withdrawal - it's been 3 days. Will be submitting a formal complaint to AGCO on Tuesday morning.

They have contact information and somehow the messages are full so that you can't actually get a hold of them on their phone number, feels like a scam! When I went on to the live chat that they advertise as being 24 hours, nobody even came, it was super easy to deposit my money, within seconds in fact, then that's when they decided that they needed to validate my account even more so I was locked out without any chance of getting a hold of anybody. Once I finally gave up after 20 minutes, I got an email that didn't even address what I was asking. Then when I tried to just withdraw the money I put in, since I didn't even get to spend any of it, it sent me four different links to put numbers in to validate my email, which I've done four times so far, haven't received my withdrawal, I left $5 in the account because it wouldn't let me withdraw what I deposited, this is all without getting any type of first time deposit bonus. Within an hour I would say this is the worst casino experience I've ever had. All I want to do is close my account and get my money back and it seems like I might even have to give up on that since nobody's even available! Scam at the highest degree!

got scammed 1.6k $. deposited few times before, lost balance, everything was normal. last depo i made about 1.2k profit and they limited me + closed my account because of 9. Collusion, Cheating, Fraud and Criminal Activity. no further explanation or anything, basic scam.

Dimond in a free fire

Hahaha
Heieis