River's Flower Bar Reviews 7

TrustScore 3.5 out of 5

3.7

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Company details

  1. Flower Delivery

Written by the company

River's Flower Bar is gespecialiseerd in unieke boeketten en luxe flowerboxen. Wij bieden kwaliteit, persoonlijke service en bijzondere ervaring. Luxe bloemen voor onvergetelijke momenten. Bestel luxe bloemen online via onze webshop of kom langs in Schiedam. Wees creatief met je cadeau!


Contact info

3.7

Average

TrustScore 3.5 out of 5

7 reviews

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Rated 5 out of 5 stars

Magnificent roses

Magnificent roses! I’ve had them now for a week and they still look fresh. Pleasant service as well! The florist cut the length of flowers to fit the size of my vase per my request.

February 21, 2024
Unprompted review
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Rated 2 out of 5 stars

Not worth the money

Honestly great flower selection, nice arrangement. But it was all shoved in a cardboard box and delivered by PostNL. The flowers were all squished and many of them were broken. Really ruined what could have been a nice arrangement. Don't buy from here. Super expensive and not worth it given the state that the flowers arrive in.

May 13, 2023
Unprompted review
River's Flower Bar logo

Reply from River's Flower Bar

Hi Edison,

We're truly sorry to hear about your experience. We at River's Flower Bar strive to deliver the highest quality service and products, and we're deeply disappointed that we didn't meet your expectations this time.

Our goal is to ensure that our beautiful arrangements arrive in perfect condition. We are taking a lot of measures to prevent boxes from damage. Unfortunately, PostNL ignores our "This side up" and "Fragile" labels. We are taking your feedback very seriously and will review our packaging process and our partnership with our delivery provider. We understand that a luxurious experience must extend to every aspect of our service.

We would appreciate the opportunity to make things right. Please contact our customer service at hello@riversflowerbar.nl so we can discuss a possible solution. We value your feedback and hope to restore your faith in our service.

Thank you for bringing this to our attention.

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