RIVICA Investigations & Covert Solutions  Reviews 

2
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Private Investigator
  2. Forensic Consultant
  3. Legal Services
  4. Security Service

Written by the company

RIVICA Investigations & Covert Solutions is a licensed private investigation firm based in South Melbourne, Victoria. Founded in 2014 by Richard James, a former Detective Sergeant with South Wales Police and career spanning more than three decades across law enforcement, government integrity, and corporate investigations in both the United Kingdom and Australia, RIVICA delivers discreet, professional investigative services to businesses, legal firms, and private clients nationally. Richard James serves as the principal investigator on every case. Clients deal directly with an investigator with hands-on operational experience; not a call centre, not a subcontractor. That direct access is the foundation of RIVICA's 99% case success rate and its reputation for delivering court-admissible, litigation-ready evidence that meets the evidentiary requirements of Australian courts. RIVICA's services include covert surveillance, corporate fraud and misconduct investigations, workplace investigations, skip tracing and missing persons, forensic mobile phone examinations, technical surveillance countermeasures (bug sweeps), background checks, and comprehensive support for law firms and legal teams requiring evidence for civil and family law proceedings. RIVICA holds a Victorian Private Security Business Licence (938-949-80S) and operates under Australian privacy law and state evidentiary standards. All evidence is collected, stored, and presented in compliance with Victorian and Australian court requirements. Richard James is also a recognised authority in the investigative profession, delivering training to law enforcement agencies and military units across Southeast Asia and the Middle East, and was a keynote speaker and Industry Guardian Award recipient at the National Investigations Industry Conference (NIIC) 2025. RIVICA is the trusted choice for organisations, legal professionals, and individuals who require verified answers, lawful evidence, and direct access to an investigator with the experience to get results.


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(2)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Online Store purchase

Made a purchase from the online store. It was despatched immediately, secured at the post office and notified promptly. The article was as advertised. Great service, highly recommend, will use again.

June 5, 2026
Unprompted review
RIVICA Investigations & Covert Solutions  logo

Reply from RIVICA Investigations & Covert Solutions

Thank you for your review Richard

We’re pleased the item arrived securely and as advertised. We appreciate your recommendation and look forward to assisting again.

Advertisement
Rated 5 out of 5 stars

Missing person

I used the company to find someone for me from 17years ago. I had very limitef information and even had the wrong state they lived.
Richard located the correct address in less than 2 weeks.
I got closure.
If you need to find someone this is the company to use. Reasonable rates for the work done.
Thank you and I am now moving on with my life.

March 1, 2026
Unprompted review
RIVICA Investigations & Covert Solutions  logo

Reply from RIVICA Investigations & Covert Solutions

Thank you, Margie. I genuinely appreciate your review.

It was a privilege to assist with a matter that had remained unresolved for so many years. Missing person and locate enquiries often start with limited or inaccurate information, so I am pleased we were able to identify the correct address and help provide the closure you were seeking.

Thank you for trusting RIVICA Investigations with such a personal matter. I wish you all the very best as you move forward.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look