Rude, aggressive and a torrent of swear words
I recently had the misfortune of dealing with Riviera Cars — an experience that could generously be described as “hostile with a side of GDPR violations.” The staff member I encountered was rude, aggressive, and had all the warmth of a traffic warden in a thunderstorm. He also seemed impressively bilingual, managing to swear at me fluently in two languages. A true overachiever.
As if that wasn’t enough, Riviera Cars appears to treat GDPR like a rough guideline rather than, you know, the law. In their responses to negative reviews, they’ve publicly named individuals and their employers, and even threatened to release private phone recordings — because nothing says “great customer service” like veiled blackmail.
Naturally, they’ll probably respond to this review — as they have to others — by claiming it’s false, fake, or written by a bitter rival with too much time on their hands. Spoiler alert: it isn’t. But do feel free to enjoy the inevitable denial and theatrics.
I’ve already reported their behavior to the Information Commissioner’s Office, and I suggest anyone who receives similar threats or has their personal data exposed does the same.
To sum up: if you’re in the market for a taxi service that’s rude, aggressive, and thinks your personal information is fair game for revenge, Riviera Cars is the one. For everyone else — take literally any other ride.
