Rizzitgo Reviews 187

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, praising the staff for being helpful, quick to respond, and efficient in resolving issues. Many appreciate the fast and affordable shipping options, noting that packages often arrive within a reasonable timeframe. The website is also commended for being user-friendly and easy to navigate. However, some people were dissatisfied with the shipping, citing unexpected delays and longer delivery times than initially promised. A few other people also felt that the shipping costs were not transparent and that customer service could be rude or slow.

What people talk about most

Price

Reviewers mention positive feedback about price, with many highlighting cheap prices and excellent shipping... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising fast and cheap shipping options.... See more

Staff

People report positive experiences with staff. Customers consistently praise the support team, describing... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlight the helpfulness and... See more

Website

Users describe positive interactions with the website. Many reviewers praise the website as great,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Good shopping experience, I have made purchases twice and both packages arrived within a maximum of 2 weeks. The customer service is quick and convenient, and it also has a super easy and effective pu... See more

Rated 5 out of 5 stars

rizzitgo will always be my trusted agent, they're quick, many shipping options, and fast and efficient support. i will be using them from now on

Rated 5 out of 5 stars

I have used similar agents before, best one so far. cheapest shipping rates and lowest charges. love it so far hope they keep the same expectations up!!! love that they provide 6 QCs for any item a... See more

Rated 5 out of 5 stars

I love to use rizzitgo as my trusted freight forwarding service. I’ve used plenty of others and they don’t even compare to Rizzitgo. Very safe, easy to use and reliable.



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

187 reviews

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Replied to 25% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Gooood Best agency all good

Gooood the Best agency possible I was very satisfied. Fast shipping, good products, definitely the best agency. I'm very happy to have bought here and I hope to become a part of their business.

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

A terrible rip-off

A terrible rip-off. They don't disclose exorbitant shipping costs until after you've purchased the item. Then when you've paid they dont send the item for weeks, sometimes months afterwards, If at all. I'm still waiting for an order placed before Christmas. The customer service was rude and aggressive. i will never buy from here again and I'm pretty sure I just lost $250 as the parcel still hasn't been sent.

January 20, 2026
Unprompted review
Rated 4 out of 5 stars

Legit Agent

Overall Rizzitgo was my first agent and was a pretty good one.
When buying i was updated continuously with my order on the website and the parcel tracking partners.
Photos of my order in the factory was Measured and high quality.
The discount "scam" with weight is true. (Discount is applied to shipping with an estimated weight, then when its measured you basically dont get a discount because the price drops and gets refunded)
Shipping was about on time
Ordered December 18th
Received January 9th
(Keep in mind this was over holidays and shipping was suggested to be 10-15 days)
Legit agent would recommend if you dont have one, or are looking for one.

January 9, 2026
Unprompted review
Rated 4 out of 5 stars

So far so good

So far so good, good shipping price took 7 days to arrive to UK. Refunds and Withdrawals work but they do take couple of days. Honestly its one of the cheapest agents right now. And no this isn't a fake review.

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

Scam + fake reviews

They scammed me. My package was originally estimated at 3080g, and I was charged 51.19 USD. I used one of their coupons, which brought the cost down to 40.96 USD. So far so good.

But once the package was actually weighed, it turned out to be only 2130 g, and the real shipping cost was 39.61 USD. Instead of refunding me the difference based on what I actually paid, they only refunded 1.34 USD. That means the coupon effectively saved me nothing.

The discount was applied to the inflated estimated price instead of the actual final price, which makes the whole coupon system a scam. It is like a coffee shop selling coffee for 5 dollars and then claiming a 50% discount while raising the price to 10 dollars, making the discount code bring it back to the original price.

I tried contacting customer support and even asked in their Discord server, but they ignored me.

Every single one of the good reviews is fake by the way.

December 1, 2025
Unprompted review

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