rjhautostyle.co.uk Reviews 20

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.9

Great

TrustScore 4 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Rated 5 out of 5 stars

Great company …

Used this company many times for various items ......never had a issue ....items always good quality and well packaged ....will continue to use them in tje future .....thank you ....1 happy st driver

May 4, 2026
Unprompted review
Rated 1 out of 5 stars

Took you nearly a year to reply to my…

Took you nearly a year to reply to my review and a rude reply at that the fact I said in my review it took forever for my order to arrive and it’s took you nearly a year to reply to my review I did in June 2025 says it all 😂 I did get in touch about the fact my product was scratched but I’m still waiting for a reply maybe i need to wait another year for that 🤷🏻‍♀️

June 1, 2025
Unprompted review
rjhautostyle.co.uk logo

Reply from rjhautostyle.co.uk

We never even knew there was a trustpilot account made on us , literally today we supplied evidence to claim the account so we could reply to reviews , that is why you have only just got a reply .

Your order took 9 business days (business days Monday -Friday ) so 10 business days equals 2 weeks , so arrived a day earlier than estimated. This information is clearly displayed within the product description in bold red writing so not something that should be missed . It also clearly states any emails asking for updates before the estimated dispatch date won’t be answered as the information is clearly shown before ordering.

We have also checked all emails and not received any photos showing a faulty product.

Only 2 emails sent from you that are connected to your order within the order notes. Any emails are automatically added to the order.

------- customer email added 04/06/2025 09:35:37 -------
Shipping
Hi just wondering if I could get an update on my order please

------- customer email added 07/06/2025 13:05:21 -------
Order
Hi just wondering if there is an issue with the order it’s been 10 days since I ordered and status hasn’t changed since I ordered it’s still saying processing thanks.

.

If you’ve sent any other email we can’t find it by searching your name or email address and as already stated it’s not in your order page.

We sell these covers for 40k cars and get nothing but great reviews so disappointed you’re not happy fitting them to your ZS.

Advertisement
Rated 5 out of 5 stars

Ford Focus LED Indicator units

Ordered led indicator units for my ST ordered on the 3rd received on the the 6th and I have ordered quite a few things in the past i.e front and rear st badges, foot well LEDs, door sill LEDs, Engine bay dress up kit, triple boot light upgrade, Indicator lights to name a few I have never experienced any issues whatsoever.

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service,everything I ordered for my bmw came on time and in fantastic condition 👍 really happy and will definitely be ordering again when I decide what to modify next….
No complaints whatsoever

April 24, 2026
Unprompted review
rjhautostyle.co.uk logo

Reply from rjhautostyle.co.uk

Thats great to hear thank you for your review

Rated 5 out of 5 stars

Focus mk4 kit

Bought a focus mk4 splitter kit and transformed my car , looks great and gets loads of compliments.

March 3, 2026
Unprompted review
rjhautostyle.co.uk logo

Reply from rjhautostyle.co.uk

Thats great to hear thank you for your review

Rated 5 out of 5 stars

Absolutely top notch for me

Absolutely top notch for me. Very quick delivery, and super responsive communication. The parts I purchased for my care are fab quality, competitively priced, easy to fit and in my opinion look great. Highly recommended company and service.

May 2, 2026
Unprompted review
rjhautostyle.co.uk logo

Reply from rjhautostyle.co.uk

Thats great to hear thank you for your review

Advertisement
Rated 1 out of 5 stars

Ordered an item from this business.

Ordered an item from this business.. what a mistake.

Ordered some lights which arrived several days later. I contacted the business to ask for a return as the item was no longer needed and received an abrupt response of ‘Our returns policy can be found on the footer of the website.’ Perhaps they should read their own policy as it states to contact them to initiate a return.

I returned the item using the same method of postage it was dispatched to me with - 2nd class large letter. Albeit when I paid it was £1.50 rather than the extortionate £4.50 charged by this company. The item was also sent to the sellers address on the packaging rather than the returns policy address which is different.

10 days later the seller is still claiming he has not received the item. There are numerous reviews saying the seller has issues with their delivery address and extremely poor customer service. It would appear both of these are correct.

After I said I would progress the matter further I received an extremely aggressive and confrontational phone call from ‘Ryan’ who seemed very agitated. He was ranting about how it’s only £16 and it’s not his fault and he doesn’t use his website for selling items.

I am fairly certain he has most likely received the return and seen an opportunity to try and keep the money rather than refund. He also seems to use an excuse of ‘there wasn’t enough postage paid’.

I can confirm this seller as being a very accurate reflection of his other reviews and would recommend people to not purchase from them. I’m sure there will be another confrontational response left by him.

April 22, 2026
Unprompted review
rjhautostyle.co.uk logo

Reply from rjhautostyle.co.uk

Nothing but lies !!!!

You placed your order on 20th April and was delivered the morning of the 22nd.

We sent your order vie our Royalmail business account with Royalmail24 and the £4.50 covers postage and packaging, you returned the item with a completely different service and that being the cheapest method possible, second class untracked service at £1.50 , no business would use this service and guessing you used our packaging to return which we don't get for free.

Order placed
order delivered in 2 days
order returned
We still haven't received the return
No refund issued as of yet
You threatened us
We phoned you and you accused us of lying and was extremely rude over talking and then said think you need calm down and ended the call.

Never once said we don't use the website to sell , that's ridiculous , we wouldn't pay the high website fee each month if we didn't use it or pay for advertising to direct people to the website. You literally mentioned trustpilot and the reviews which we know nothing about until today , so we said check our 99.4% rating on ebay , which you said we should just sell on there. We have only just claimed the page to reply to your lies.

You shouldn't antagonise people if you don't want a negative response but can see you do this regular , you've left 34 reviews to different companies and 26 of them are negative, nobody as that much bad luck , so looks like the problem is with you, probably a z gen that thinks the world owes them something and has no respect for anyone, you review history shows that, complaining because you couldn't pay by cash for a pizza collection and our review because you returned an item untracked and we still haven't received.

We have done nothing wrong

Rated 1 out of 5 stars

Ordering anything from this company or…

Ordering anything from this company or website is like taking a gamble. They are unbelievable rude to the core. Imagine a reply from them with a swear language because I worried about my order I kid you not.

Good luck if you don’t believe me

Stay away from them!

March 4, 2026
Unprompted review
rjhautostyle.co.uk logo

Reply from rjhautostyle.co.uk

Lets get this straight , you ordered a splitter which states in description that it takes 10 days for delivery after 2 days you threatened us that you be opening a bank charge against of if not delivered by the 3rd day, so we told you where to go and cancelled the order, your lucky you was only swore at , don't go around threatening people and expect them respond pleasantly.

Don't threaten people with a bank charge dispute and then get upset if they take offence we are only human . We are transparent before placing an order as most items are built to order and you knew it was 10 days.

Rated 1 out of 5 stars

Cheap quality leds

Cheap quality leds. They all peeled off and needed glued back on within a month. I doupt they will last long at all. Look elsewhere. You will dave yourself buying twice like I've had to

August 13, 2025
Unprompted review
rjhautostyle.co.uk logo

Reply from rjhautostyle.co.uk

Why did you not contact us , our contact information is available on the website.

Advertisement
Rated 1 out of 5 stars

Wow the most unprofessional people

If i could give -5 stars i would. Wow the most unprofessional little children i have ever delt with first they only gave me half my order then after 3 emails I had to prove that I order the other half and because I said if you f me around i will go to ebay and complain and write a bad review the sales person had a
cry and said I was rude and would not reply to any of my emails. Three times I politely ask for updates on the rest of my order and got no reply I then sent them another polite email stating that it is them that is now being rude and unprofessional and if they don't update me I will report them to ebay. Their reply, we have refunded you and cancelled the order and we will not reply to any of your emails this is not a threat it's a fact. DON'T BUY FROM THIS CHILDREN they have no idea how to run a business or provide good customer service. Instead of admitting that they were wrong, they acted like babies and cancelled my order.So I wouldn't get it , that's how they want to punish me for their mistake.PS they have blocked me. WayneAnd I am a 60yr old man and I don't like being called a lier. If you would of looked at the order you would of realised that you made a mistake instead I had to argue with you for days???

June 23, 2025
Unprompted review
rjhautostyle.co.uk logo

Reply from rjhautostyle.co.uk

You ordered 4 door lock covers and we made a mistake and only sent 2 , we sent you the other 2 but with you being in Australia obviously took awhile , we also partially refunded you , we only block you has started getting heated and I'm a 42 year old man , I don't cry over words but wont sit there and take abuse over an £8 mistake which we resolved.

Rated 1 out of 5 stars

One star Customer Services, incompetent

One star Customer Services, I received an email to say the package was dispatched on the 26th of September. It then took me three emails and a message on Facebook Messenger before I received the tracking number from RJH. When they finally decided to send me a message, they'd changed the carrier, and the dispatch date was the 30th, four days later than the original communication! RJH then chose FedEx as a carrier, and FedEx made a €17.21 disbursement change; this is an admin charge by FedEx to pay the customs duties on your behalf. This is something that is free for people in Ireland to do themselves, and it takes less than 2 minutes if the merchant provides the tracking number from the carrier.

What RJH also did, due to their lack of knowledge in transporting goods outside of the UK, was add the shipping charges to the declaration form, so I had to pay the VAT on a shipping charge (paying twice for shipping)! I should have paid €32.04 but I had to pay €63.87 due to their incompetence. When I communicated this to RJH, they answered:

"I'm not sure how you think you are paying for delivery twice. You know there are fees when buying from the UK. The Fees are your responsibility. We won’t be doing anything regarding your order but will now be deactivating sales outside the UK, as many people don’t seem to know they have fees when buying from the UK and expect us to contribute."

An ethical business would have suggested that they meet me halfway and reimburse half of the extra costs I incurred. I would have been happy about that and written a five-star review. Now you will find this one-star review posted on every platform I can think of; let the buyer beware.

October 3, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look