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RL360 Reviews 316

TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

One important thing is that the company is always giving the exact information about the service. Thats very important. But maybe the company should send an email exacly the moment before the charg... See more

Company replied

Rated 1 out of 5 stars

I invested in RL360 Quantum 10 years ago. So far, I made 1.1% return on all I invested, knowing that the fund manager does not take a commission. I let you make your own opinion. RL360 answered the r... See more

Company replied

Rated 5 out of 5 stars

I have read all the reviews and feel that's it's time to tell everyone about my experience so far with RL360. I have been investing with RL360 for just over a year now and seen returns higher than any... See more

Company replied

Rated 3 out of 5 stars

RL360 is a good investment platform. Its the financial advisors which makes the failure or the success story. I had lousy financial advisor who mismanaged my policy and as such I lost a lot of money.... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Insurance Agency
  4. Term Life Insurance Provider Company

About RL360

Written by the company

About RL360

360 perfectly describes our all-encompassing approach to providing superior investment, protection and tax-planning solutions.

RL360 provides long-term financial solutions to expats and local nationals around the world.

Our head office is based in the financial stronghold of the Isle of Man, a world leader for offshore life insurance. RL360 has other representative offices in Dubai, Hong Kong, Uruguay, and South Africa.

Our Service

We have a B+ rating from actuarial consultancy AKG, which specialises in the provision of financial services industry ratings, as well as 5 stars for service.

We have won several awards from the International Investment awards and Global Financial Services (International Adviser) awards for both our service and product offerings.

Our Products

RL360 provides offshore savings, protection and investment products to expats and local nationals around the world. Our service offering includes:

  • Regular saving
  • Lump sum investments
  • Protection products
  • WRAP accounts
  • Trust solutions
  • Tax-planning advice
  • Discuss with your financial adviser today about how our solutions can meet your financial needs.

    Investing with RL360 means choosing a financially strong and uniquely structured company.

    About IFGL

    RL360 is part of International Financial Group Ltd (IFGL). IFGL provides investment, savings and protection solutions to international investors around the world in Asia, Africa, the Middle East, Latin America and the UK.

    The group comprises of RL360, RL360° Services, Ardan International, Friends Provident International, IFGL Pensions and IFGL Global Trusts. The group employs over 570 staff and administers assets of $25 billion for over 216,000 policyholders (as at December 31 2023).

    RL360 Website RL360 Adviser Follow our LinkedIn page

    Contact info

    3.5

    Average

    TrustScore 3.5 out of 5

    316 reviews

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    Rated 5 out of 5 stars

    Honest Fact-finding

    The advisor did a thorough explanation about the product. He also made sure that I am financially ready to invest prior to offering the suitable product. The process was easy and the people who were involved in the process itself did well. Thank you Matthew P and JZ!

    May 14, 2024
    RL360 logo

    Reply from RL360

    Thank you for your thorough review.

    Rated 5 out of 5 stars

    RL360 Regular Savings Plan

    I have read all the reviews and feel that's it's time to tell everyone about my experience so far with RL360. I have been investing with RL360 for just over a year now and seen returns higher than any bank account. My financial advisor is easy to get hold of to alleviate any concerns I have and to direct me on the next phase of the investment. Would classify my advisor more of a friend that's guiding me through all this turmoil. Thank you Ryan

    July 13, 2024
    Unprompted review
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    Reply from RL360

    Thanks for your insightful overview Kevin, we're glad to hear you and your financial adviser are happy with your experience with RL360.

    Rated 3 out of 5 stars

    It was ok.

    It was ok.. actually the first payment was debited before I got the confirmation email- the email should have come first.

    June 7, 2024
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    Reply from RL360

    Hi Marie, I can definitely see how that is frustrating. I have passed this on to our New Business team to look into.

    Rated 5 out of 5 stars

    Great plan

    This is a great investment place and I am looking forward to see how well it is doing.

    June 1, 2024
    RL360 logo

    Reply from RL360

    Thank you Ivor!

    Rated 3 out of 5 stars
    RL360 logo

    Reply from RL360

    Hi Gina, we're sorry to hear you have been experiencing issues with our Online Service Centre. If you experience any issues in future please contact websupport@rl360.com and we will aim for a resolution in a timely manner.

    Rated 5 out of 5 stars

    Very satisfied of my RL360 regular savings plan

    I've a Regular Savings Plan plan since 6 years and it suits very well to my needs.

    My advisor advised me some fundsmith and Polar capital funds which grew very well. He told me all the features of the plan and I didn't have any bad surprises.

    It's as expected and they are very reactive when I have some requests. I can see most of the bad comments on this website come from people who don't know in what they were investing or who have been bad advised for the funds. It's not RL360 fault but their advisor fault.

    June 14, 2024
    Unprompted review
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    Reply from RL360

    Thank you for your detailed review Baki, it's great to hear that you are happy with our service! We agree that having a good financial adviser is the key to getting the most benefit out of your plan.

    Rated 1 out of 5 stars

    Continual losses

    I started 12+ years ago and planned for 22 years investment for my retirement funds. I asked the financial advisor for low risk, so was aware profit would be less, but less chance of a loss.
    When initially in the first few years I was always seeing a loss, I was assured it was too soon and as a medium-long term investment, over time it would improve. I spoke to my advisor again, one time I was reassured it was OK, another time I filled forms to swap investment over to other companies.
    After being more than halfway through the term and still running at a loss, I decided to cut my losses and surrender. With the surrender penalty, the loss and the delay in them closing the account I ended with 10% loss on 12 years of saving. A bank account or savings account are better and safer investments and that is what I will now stick to.

    June 11, 2024
    Unprompted review
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    Reply from RL360

    Hi thank you for your feedback. Like you state in your review investment always carries some level of risk, including lower risk funds. We're sorry to hear that you have surrendered your policy with us, and we wish you the best of luck in your future financial endeavours.

    Rated 4 out of 5 stars

    Early surrender is not an option for me. I hope.

    I have no intention to early surrender the policy, as recommended by the financial adviser. I’m not sure how it will be the grow after my 15 years of the plan, but I’ll give it a try. Honestly alone I couldn’t save as much, so I hope it will end up in a good way.
    Of course I’m worried about the market behavior by the time of the end of the policy, but I guess I can always keep the policy open waiting for better times.

    I’m 5 years in and so far so good.

    May 19, 2024
    Unprompted review
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    Reply from RL360

    Thank you for sharing your experience with us Angélica! If you ever have any queries our team are always happy to help at csc@rl360.com.

    Rated 1 out of 5 stars

    Have not made any interest since i…

    Have not made any interest since i invested over 3 yrs ago.On my retirement.
    Yet have to pay out fees.
    Would have made more in a banksavings account.

    Totally screwed up my retirement money.

    May 1, 2024
    Unprompted review
    RL360 logo

    Reply from RL360

    Hi Tony, we're sorry to hear that you have not been satisfied with your experience with us thus far. Our products are designed around long-term investment, typically with a minimum investment period of 5 years. As you are 3 years into your plan this may be temporary, investments can go up and down in value throughout the term of your policy due to the external market. However, it is always important to stay in regular contact with your financial adviser who can ensure your policy stays achieving its full potential and aligns with your retirement goals.

    If you have anymore queries about your policy with us, please do not hesitate to get in touch with us at csc@rl360.com or by phone at +44 1624 681681. Thanks.

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