RL Computer Solutions Ltd Reviews 20

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have been very pleased with the services provided by RL Computer Solutions Ltd. Roger handled the installation and setup of a new desktop PC in September 2025 and was thorough, efficient, and c... See more

Rated 5 out of 5 stars

This was first time I used Roger at RL computer Solutions , following my Dell Laptop having a real problem with one of my two outlook files which became “ corrupted” and would not even open. Roge... See more

Company replied

Rated 5 out of 5 stars

My new laptop was set up efficiently, quickly, and with things explained in a friendly way that even I (who has sometimes struggled with the terminology used by other IT people) could mostly underst... See more

Company replied

Rated 5 out of 5 stars

Roger at RL Computer Solutions was fabulous. We had problems with an iMac and MacBook and Roger came out very quickly and solved all the issues within 2 days. He explained everything clearly and pat... See more

Company details

  1. Computer Repair Service
  2. Computer Consultant
  3. Computer Service
  4. Data Recovery Service

Written by the company

RL Computer Solutions provides technical support, consultancy and bespoke services. Based in the East Grinstead area, we aim to make your company's or your personal digital life frustration free....Computer systems the say they should be. We deal with Macs and Windows, network installations, email and communication systems configuration for small businesses and domestic users.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

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Rated 5 out of 5 stars

I have been very pleased with the…

I have been very pleased with the services provided by RL Computer Solutions Ltd. Roger handled the installation and setup of a new desktop PC in September 2025 and was thorough, efficient, and completely reliable throughout the process. Everything was completed in a timely manner, with clear explanations and great attention to detail. He has also been extremely helpful with subsequent additional services, including the installation, setup, and initiation of a new external backup drive.

I have known Roger over a number of years having previously had help with other PC-related matters, including home laptop installation/setup, printer issues and other more general troubleshooting challenges.

Based on both recent and past experience, I have no hesitation in recommending RL Computer Solutions Ltd.

February 4, 2026
Unprompted review
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Rated 5 out of 5 stars

New laptop set up

My new laptop was set up efficiently, quickly, and with things explained in a friendly way that even I (who has sometimes struggled with the terminology used by other IT people) could mostly understand.

I am happy to recommend Roger for anyone wanting such work carried out.

December 9, 2025
Unprompted review
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Reply from RL Computer Solutions Ltd

Thank you Jonathan. I’m glad the setup was smooth and really appreciate the recommendation...

Let me know if you want to talk through any aspects that were not quite clear.

Rated 5 out of 5 stars

I needed to factory reset my laptop

I needed to factory reset my laptop, Roger sent me a link to enable that.
He came the next morning and synced my computer, laptop, tablet and mobile
All now running correctly and has left me a link should there be a need

November 26, 2025
Unprompted review
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Reply from RL Computer Solutions Ltd

Thank you Duncan. Glad I could help!

Rated 5 out of 5 stars

This was first time I used Roger at RL…

This was first time I used Roger at RL computer Solutions , following my Dell Laptop having a real problem with one of my two outlook files which became “ corrupted” and would not even open.
Roger really excelled and over one home visit and then a long remote session he solved the problem.
He is extremely
polite, easy to talk to and has incredible IT skills being able to think out of the box to find solutions to solve the problem .
Cannot recommend him enough and for sure I’ll go back to him should I require any IT services :
For sure 10 out of 10 stars :

October 13, 2025
Unprompted review
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Reply from RL Computer Solutions Ltd

Thank you so much for your wonderful review — I really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Trusted help and advice

As always Roger has come to my rescue this time setting up a new laptop.
As a relatively unskilled user I would be lost without him!

October 15, 2025
Unprompted review
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Reply from RL Computer Solutions Ltd

Thank you Peter! Glad that I could help

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Rated 5 out of 5 stars

Invaluable assistance.

I have used RL Computer Solutions Ltd. on a number of occasions and am never disappointed. Roger is always positively disposed to finding creative ways to solve technical issues. Speaking as someone who has sometimes struggled with technology, I appreciate Roger’s calm, his patience as well as obvious expertise in all matters relating to the world of computers. I cannot recommend enough his business and the service he provides.

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Roger’s professional approach to…

Roger’s professional approach to helping us set up our internet and mitigate the damaging effects of EMF around the house has been such a blessing. He is so knowledgable, patient and was sensitive to our needs. I whole heartedly recommend RL computer solutions.

March 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Roger Lyon is technically brilliant

Roger Lyon is technically brilliant. He came out to fix my wife’s and my problems the same day. All sorted in quick time & we are VERY appreciative. We started using Roger a couple of years ago and have always been delighted with his service. We shall be using Roger for all time in future. We highly recommend him.

April 14, 2025
Unprompted review
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Reply from RL Computer Solutions Ltd

Thank you! I greatly appreciate your custom.

Rated 5 out of 5 stars

Roger has been helping our company with…

Roger has been helping our company with IT for a few years now, and we have never had any issues. Always very friendly and helpful, quick to answer and correct any issues, very knowledgeable in what he does.
I would highly recommend his services!

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent computer support services

Roger Lyon has wide knowledge of a variety of computer applications. This makes him well placed to support interrelated systems.
He’s very charming and helpful, and is able to undertake onsite visits.
Recommended

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Roger is a computer expert.

Roger has advised me on computer issues, backups and more over several years. I have recently moved from a PC to a MacBook and without his help I would have been lost. He has always found ways around awkward issues and provided me with solutions. I recommend his services very highly.

January 31, 2025
Unprompted review
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Reply from RL Computer Solutions Ltd

Thank you Robert!

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Rated 5 out of 5 stars

Great experience getting Roger to sort…

Great experience getting Roger to sort out all kinds of IT issue. Due to his depth of knowledge, he was able to sort my email issue out, fix a WiFi issue we'd had for months and make other small but value able tweaks to my IT operation.
I shall be going back to him any time I have issues in the future.
Recommend

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

Roger at RL Computer Solutions Solved our Problems

Roger at RL Computer Solutions was fabulous. We had problems with an iMac and MacBook and Roger came out very quickly and solved all the issues within 2 days. He explained everything clearly and patiently (I am not techy) and he helped set up better security for all the machines. I will definitely be using Roger again.

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

Roger is excellent at what he does and…

Roger is excellent at what he does and is great at communications around appointments. Highly recommend Roger for any PC or laptop issues.

March 23, 2022
Unprompted review
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Reply from RL Computer Solutions Ltd

Thanks Owen, great to have your support

Rated 5 out of 5 stars

I had two issues with Mac and pc

I had two issues with Mac and pc. Roger responded to my request swiftly and attended site shortly after. The solution was not straight forward so some creative thinking and problem solving was needed. And within a very short period of time both problems were solved. A happy customer.

March 10, 2022
Unprompted review
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Reply from RL Computer Solutions Ltd

Hi Charlotte,
Thank you for the lovely review!
Best wishes
Roger

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Rated 5 out of 5 stars

RL Computer Solutions

RL Computer Solutions are just brilliant. Roger is patient, immensely kind and very clever. He fixes problems great and small for both work and home and I would not hesitate to recommend his services to anyone.

March 9, 2022
Unprompted review
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Reply from RL Computer Solutions Ltd

Thank you David, glad to be of service

Rated 5 out of 5 stars

RL Computer Solutions Ltd advised us on…

RL Computer Solutions Ltd advised us on upgrading our outdated PC's, together with installing new software etc. Their advice and knowledge was invaluable and the whole process went seamlessly. They now continue to offer us IT support, I cannot recommend RL Computer Solution highly enough.

March 9, 2022
Unprompted review
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Reply from RL Computer Solutions Ltd

Hi Andy, thank you for trusting us with your IT systems.
Best wishes
Roger

Rated 5 out of 5 stars

An invaluable support

An invaluable support
Roger is always very helpful and encouraging, even for a 'technophobe' like myself. He also offers useful advice about all things technical, if required, such as the siting of the modem (preferably not in the bedroom!). Most recently I called him out because the display on my computer had changed and I couldn't find things, Roger came promptly and sorted it out with ease!

March 9, 2022
Unprompted review
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Reply from RL Computer Solutions Ltd

Thank you for your support!

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