R&M Facilities Management Limited Reviews 25

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Matthew, Bryan & Ollie turned up when expected and managed to replace our 20+ year old boiler with a brand new one and moved it to another room in one day. They are lovely to chat to and were really... See more

Rated 5 out of 5 stars

I honestly cannot fault these guys. They gave advice on which boiler was going to best suit my needs and sorted an exchange from the original one picked. They were friendly explained what they were d... See more

Rated 5 out of 5 stars

Brilliant work crew and highly appreciated for their professionalism. They have managed to complete the change of my old heat/water system to a combination boiler with seamless process within a day.... See more

Company details

  1. Gas Company
  2. Business Center
  3. Gas Engineer

Written by the company

At R&M Facilities Management we are a well established company based in Liverpool with a wealth of experience within a wide range of domestic, commercial, catering and plumbing systems. We also have a good understanding of what our customer needs so if you require a gas safety check, service, repair or install we will be able to cater to your requirements. All of our engineers are Gas Safe Registered and are up to date and inline with all regulations & training.


Contact info

4.2

Great

TrustScore 4 out of 5

25 reviews

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Rated 5 out of 5 stars

After relocating to a new home

After relocating to a new home, we required a complete revamp to switch from an outdated water heater to a combi boiler. Based on a friend's suggestion, we contacted RM facilities, and they exceeded our expectations brilliantly! The phone process was smooth, and they promptly scheduled a consultation to discuss costs. Impressively, they completed the installation within the week. Their service was superb, with courteous and efficient workers who kept us informed throughout the process. We are beyond satisfied with their work and the reasonable pricing. Highly recommended!

December 25, 2025
Unprompted review
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Rated 5 out of 5 stars

r&m come an fitted new boiler & cavity…

r&m come an fitted new boiler & cavity walls they were really polite and tidy they were really good lads would recommend them even when cavity wall was getting blown not one little grey ball anywhere

February 27, 2022
Unprompted review
Rated 5 out of 5 stars

5 star service from start to finish

Mathew and his team provided a 5 star professional,personal friendly service from start to finish. Extremely respectful being fully aware of providing excellent customer service .
I was so impressed with this company it is my first in writing such a glowing review for an impressive company without doubt this should be the company of choice
Tracey Davyhulme manchester

December 16, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Company!!

We have just had our boiler removed from upstairs and a new one put in downstairs in the kitchen.

R&M were absolutely amazing fitting our new boiler. They communicated with us the day before for a time of arrival and arrived on time.

Brian was really helpful and gave a really thorough explanation of all the works to be carried out and after care.

Matt and his apprentice Oli worked incredibly well together, and the time and effort Matt put in, not only in completing the works, but to upskill the apprentice who was already skilled in his trade.

The work was completed to a extremely high standard. All the pipework is neat, all the patch work required was finished off correctly and everywhere was left clean & tidy.

I will definitely be using these for any works going forward and having our boiler services yearly by R&M facilities Management Limited.

November 29, 2021
Unprompted review
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Rated 5 out of 5 stars

Really happy with the job R&M did…

Really happy with the job R&M did changing our boiler. Friendly and trustworthy engineers and very professional job.

There were some problems with our house that they fixed at no extra cost, and the quality of work was excellent.

November 20, 2021
Unprompted review
Rated 5 out of 5 stars

Eco grant install

Fitted new boiler and insulation on eco grant from start of application to finish product. I would highly recommend this company

November 20, 2021
Unprompted review
Rated 5 out of 5 stars

A+++.....Service

A+++
Rang day before to arrange.
Arrived next-day on-time.
Great A+++ Customer Service.
Clean+Tidy.
Friendly+ Professional
Very Happy Customer
I would highly recommend.

October 27, 2021
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service, friendly, helpful and pleased with the finished job (full boiler installation). Would highly recommend and we would use this company again.

October 17, 2021
Unprompted review
Rated 5 out of 5 stars

Efficient Service

Had a new boiler fitted today and wanted to thank Warmzilla for sending Matt from R&M Property Services. Great communication from both Ben at Warmzilla and Matt the Engineer. Matt arrived when he said and worked non stop. Our house was left as they found it and Matt went out of his way to explain our new boiler and controls. Warmzilla offer a very competitive price and a complete, efficient service. I would recommend them to family and friends.

October 13, 2021
Unprompted review
Rated 5 out of 5 stars

Had my 20 years old boiler changed to a…

Had my 20 years old boiler changed to a combi boiler, 3 guy come in the morning 8:00 am and finish within a day.
Everything was done with cleanliness and professional, very positive experience.
Taught us through on how to use all the controls
All the guys are very friendly and helpful,i would highly recommend them to anyone.

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

Professional & Efficient

Matthew, Bryan & Ollie turned up when expected and managed to replace our 20+ year old boiler with a brand new one and moved it to another room in one day.
They are lovely to chat to and were really respectful of our home. They made sure to lay sheets over the floor and when cleaning up afterwards would ask us if we were happy with the result.
I would 100% recommend R&M Facilities Management for any gas/boiler work.

October 7, 2021
Unprompted review
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Rated 5 out of 5 stars

We recently moved into a new property…

We recently moved into a new property and needed a full conversion done to fit a combi boiler from the old water heater system, we got in touch with RM facilities as recommended by a friend and they were absolutely fantastic! No hassle on the phone got us booked in straight away to take a look and talk prices and were out within the week to do it absolutely fantastic service. They were polite and efficient with the job keeping us updated throughout the whole fitting can’t recommend them enough and really good price too, very happy overall!

September 19, 2021
Unprompted review
Rated 5 out of 5 stars

Boiler Replacement

I honestly cannot fault these guys. They gave advice on which boiler was going to best suit my needs and sorted an exchange from the original one picked. They were friendly explained what they were doing at each stage and treated my home as if it was their own being very tidy and taking care. The day was longer than originally planned but they remained cheerful and completed the job to a high standard with no short cuts still explained how everything worked and even gave advice on removing a fire. Would have no hesitation in having them back

September 13, 2021
Unprompted review
Rated 5 out of 5 stars

Boiler Replacement

Rob and Matthew came to replace my boiler. Arrived on-time as agreed. Within the hour they had dismantled my old boiler and prepared the space for my new boiler. However, this did not arrive.
After a number of telephone calls my boiler arrived. Rob and Matthew quickly got to work. They had already lost 3 hours through no fault of their own. They were very professional and very conscientious and was determined to complete this job before leaving my property. They were very thorough and careful with every step. I would definitely recommend them. They made sure that my house was cleaned and that everything was working well before leaving my property. Even after they had finished I had a few issues and was able to contact them direct for their support. Excellent workmanship. Thank you again.

September 5, 2021
Unprompted review
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Rated 5 out of 5 stars

Had the pleasure of meeting the 3 guys…

Had the pleasure of meeting the 3 guys that came to fit my new Boiler today ...apart from making them a Brew ...the whole thing was exceptional got on with the job quietly and professionally and had it completed in the day and cleaned up so well you couldn't tell anyone had been in nevermind replacing a boiler .....I would definitely recommend these guys

August 17, 2021
Unprompted review
Rated 5 out of 5 stars

Your best service provider for boiler upgrade! ^^

Brilliant work crew and highly appreciated for their professionalism. They have managed to complete the change of my old heat/water system to a combination boiler with seamless process within a day. They also help to remove my water cylinder and obsoleted water pipe. Able to get my old shower system works with the combi boiler. They also tell me how to operate my heating system after the installation. Excellent and tidy work! Even help me to clean up before leaving my house which exceeded our expectation.
We can now enjoy stable and powerful warm water for shower at the upper floor. Well done to the team! Highly recommended their services for others.

August 17, 2021
Unprompted review
Rated 5 out of 5 stars

After a lot of tooing and frowing with…

After a lot of tooing and frowing with our boiler engineer these guys came and accessed and sourced a gas leak. They were extremely professional, polite and courteous. They had to pull carpets and floorboards up which they replaced as good as new. Highly recommended

August 16, 2021
Unprompted review

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