RMS Energy Solutions LTD Reviews 

132
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Brilliant company, highly recommend. This company came out to install solar panels under the Warmer Homes initiative for us. Cannot fault anyone, from the admin who organised the installation to all t... See more

Rated 5 out of 5 stars

I'v just recently had, my solar panels installed and, wall insulation. The crew did a brilliant job at my property, helped me clean up after the work was completed too. Gareth one of the crew members,... See more

Company replied

Rated 1 out of 5 stars

Shady door to door sales men! The first tried to force his way into my house saying "i just need to take photos you don't have to sign anything now" when I said no he was most indignant! He asked for... See more

Rated 5 out of 5 stars

I had new boiler, house internally insulated and central heating installed at no cost. Being 92 years old I was a little concerned about the upheaval. Sean reassured me throughout the process and the... See more

Company replied

Company details

  1. Boiler and Heating Service
  2. also in
  3. Heating Contractor

Written by the company

RMS Energy is a renewable energy company, providing energy efficiency solutions backed by government ECO grants, to reduce carbon emissions and heating expenses. We want people to understand the importance of keeping our homes not only cosy, but safe and far more efficient. A well-insulated home reduces heat losses and prevents heat gains, which in turn helps maintain stable, comfortable temperatures. Quality insulation can prevent condensation and possible mould spores, and improve overall air quality in your home


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

132 reviews

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4.5

All reviews

(132)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience with RMS Energy Solutions Ltd

Shaun from RMS came to see me after I applied for a grant to upgrade my heating system and put solar panels on my roof. He explained the application process and along with the surveyor came up with a plan. I was really impressed with the plans which included applying for planning permission as I live in a conservation village. RMS sorted all this out for me, which was great. The communication was excellent so I knew what was happening and when. The dates were set for the work to begin and everything went as planned from the scaffolding being erected, to the work men arriving on time and getting on with the work. The roofers and electricians were all lovely, they explained what they were doing at every stage. They cleared up after the work was completed and took away all the packaging. Overall I found the whole process from start to finish seamless, the work was of a very high quality and I feel the team went over and above to make my experience trouble free and smooth. I’m thrilled with the end results and would highly recommend RMS to anyone who is considering applying for a green energy grant.

October 13, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Hi Denise

This is a great review of the service we offer here at RMS Energy and we hope you enjoy the benefits of your new installation.

Please recommend us to your friends and family :)

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Rated 5 out of 5 stars

I had new boiler

I had new boiler, house internally insulated and central heating installed at no cost. Being 92 years old I was a little concerned about the upheaval. Sean reassured me throughout the process and the workmen were all polite and efficient. I now have a cosy warm house and can’t think Sean and his team enough. On behalf of my mum Frances x

October 9, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks for taking the time to leave this review Carolyn. We're really pleased your mother was able to benefit from the scheme and that you are both happy with our service. Enjoy!

Rated 5 out of 5 stars

Great team of people.

New boiler installation at my mothers house who is 92years old. A big thank you to everyone involved who made this installation go as smoothly as possible. Shaun explained everything in detail and the installers, Carl and Paul (and the young man) worked very hard and were polite and courteous to my mum. Everyone involved was great. Thank you again.

October 7, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks Kev!

Another great review from another happy customer :)

Rated 5 out of 5 stars

We’ve gone from a house full of costly…

We’ve gone from a house full of costly electric heaters and boiling the kettle just to wash the pots, to a full air source heat pump system with instant hot water, cavity wall insulation, and solar panels to top it all off!

RMS have been fantastic from start to finish, answering all my questions along the way. The installation went smoothly, and every team that visited our property was professional and friendly throughout. The finished result is amazing — I still find myself grinning every time I open the shoe cupboard and see the new shiny water tank sitting there.

A massive thank you to RMS — I wouldn’t hesitate to recommend them to anyone.

September 26, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks for leaving such a happy review Tim.

The scheme is great for those that qualify, and our teams (internal & external) are proud to deliver great quality installs helping you to improve your energy efficiency and comfort.

Rated 5 out of 5 stars

Excellent throughout

Exemplary professionalism and great customer care shown by highly-competent planners and technicians at every stage of work from initial planning to completion.

RMS Energy deserves to be commended for its drive towards ensuring zero net carbon dioxide emissions for the uk.

September 26, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks Terence, you're right! We do have a great team and we are helping to make a difference :)

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Rated 5 out of 5 stars

The workers were very polite left my …

The workers were very polite left my home clean tidy. I’m 77 and I felt very safe with them in my home. They explained how heaters storage heater worked. I’m delighted with solar panels and heat in my bungalow thank you all so much.

July 31, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks for leaving a great review Maire. We look after all of our customers throughout the journey with us and we're glad that your pleased with your new heating and renewables system.

Rated 5 out of 5 stars

Thought it was too good to be true

Thought it was too good to be true, but was proven wrong. Had full gas central heating fitted in my house only took a day lads were absolutely brilliant. Put everything back how it was no mess or damaged to property. Thank you, Sean.once again amazing job.

September 12, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks for leaving us a great review Mark. Your new heating system should help improve your energy efficiency.

Rated 5 out of 5 stars

The process was extremely smooth and I…

The process was extremely smooth and I received excellent help and support with the application and paperwork from Sheila who was extremely helpful and once the application was accepted the work and installation was carried out speedily and the quality of the workmanship was outstanding A first class job was done by all and I thank everyone involved so much for my new boiler I really appreciate it

September 9, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thank you for taking time to leave us a positive review of your experience Derek. It's really appreciated!

Rated 5 out of 5 stars

RMS Energy Solutions LTD

RMS installed insulation, new storage heaters and solar panels on my Bungalow last August, 2024. did a good professional job, but equally as important they guarantee their work and they really do come out and correct anything that they have done that goes wrong! We do live in the real world and sometimes things just go wrong.
Had an unusual electrical fault, a friend who used to be an electrician had no idea what the problem could be, after going through a number of possibilities. Today Ian Jones, who installed the storage heaters together with his apprentice, Christian, examined the ring mains and having bought some special equipment to help discover the problem found the fault and repaired it. First class service from a professional team in a very professional company. I might add I chose RMS from my Council's list of energy solutions installers, due to their good feedback, it was correct!

September 2, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Hi William

Yes we do live in a very real world and the world of retro-fit is even more fun. The sign of a good business is one you can depend on, and that's RMS to a tee.

Thanks for leaving a great and honest review :)

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Rated 5 out of 5 stars

Had an electric boiler that was really…

Had an electric boiler that was really expensive to run
RMS energy got in touch and said I should qualify for a scheme to maybe get new heating , insulation and solar panels - They came out and explained everything to myself and the landlord and within a few weeks confirmed I qualified
They installed Internal Wall Insulation , Room in Roof insulation , Air source heat pump with new radiators and also solar panels on the roof .
All the teams were excellent , knew what they were doing , clean and tidy and really helpful . Shaun helped all the way through with any questions and helped organise everything with their office .
Fully professional outfit from top to bottom .
Can fully recommend

August 27, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks for leaving a review Dan.

What a difference this must have made. Great insulation with renewables galore. Enjoy!

Rated 5 out of 5 stars

Recommended - good service received

RMS Energy Solutions quoted me for cavity wall insulation. Their price was better than the competition and their product (thermal beads) was also better, so I went with them. I am glad that I did as I was very pleased with the way they dealt with me from the initial survey to the day of the installation. A good company - one I have no issues in recommending to others.

July 22, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks for leaving a review, Rob.

It's great to hear how happy you are with our work.

(Important for review readers - RMS works predominantly within the funded ECO and GBIS government back schemes. We also offer private/ paid installations to customers that do not qualify for funding).

Rated 5 out of 5 stars

RMS have been brilliant

RMS have been brilliant, Woking as a local Councillor I have referred 5 residents to have boiler upgrades & 1 to have an ASHP installed via the Governments Free Eco4 Scheme.
All of the Residents have pro actively contacted me to say how happy they are with the levels of the customer & quality of the work.

I would strongly recommend anyone using RMS to help with Energy efficiency & upgrades.

Best Regards

Cllr Alexander Rafiq
City Councillor Paston & Walton Ward
Deputy chairman memberships

July 17, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thank you so much Cllr Rafiq, for leaving us such glowing feedback. It means a lot to know our efforts match everyone's aspirations.

Rated 5 out of 5 stars

The FIVE Stars are FOR IAN

The 5 Stars are for Ian the electrician who spent a good few hours installing new Quantum storeage heaters and panel heaters. Ian's work rate was first class and very meticlous.
A true professional.
Please pass our thanks to Ian.

July 15, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

We really appreciate you taking your time to leave Ian a great review. We agree, he's an absolute super star!

Thank you.

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Rated 5 out of 5 stars

Great service

Excellent communication and care from Shaun. The work was carried out swiftly and to the agreed schedule. They were positive and helpful in resolving any snagging. Overall, it was as pleasant an experience as possible and I would recommend their services to others.

July 5, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks for your glowing feedback.

We're glad your experience was positive, and we hope you enjoy your new system.

Rated 4 out of 5 stars

Like having your own support unit

Dealing with Shaun and his Team at RMS Energy Solutions was like having your own support unit backing you up during a difficult time in your life. We had already been through a bad experience with a not so supportive Company letting us down at the last minute, ie the week before instal. Shaun makes a promise and sticks with it and you. There are solutions out there, for some of us external issues make things not so straight forward but it's good to know that people like Shaun exist to lead us past those issues. We have nothing but good things to say about him and his Company. Thank you Shaun.

June 15, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks for your feedback Diana.

I'll be sure to pass on your praise to Shaun :)

Rated 5 out of 5 stars

Insulation of my Garden Room

Paul Carter and his team spent two weeks insulating and decorating an extension between my house and garage so that I could use it for more than a couple of months during the summer and I could not be more pleased with the results. Everything went smoothly and I was kept in the loop at all stages of the process.
The whole experience was a real joy and the quality of the work was excellent. Two new doors, top quality insulation to walls and ceiling, perfectly fitted skirting boards, architraves and window cills, plastering as smooth as a baby's bottom, the exact colours I wanted painted - everything was just as I'd envisioned. I cannot recommend RMS Energy too highly.

June 19, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks for your glowing review Charles! We are so happy to have done this work for you and at your delighted with the finish.

Rated 5 out of 5 stars

Highly recommended

Highly recommended. They fitted a boiler for my elderly Mother through an ECO4 scheme grant. Engineers are reliable, tidy and friendly, and materials seem to be top quality.

September 16, 2024
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks for taking the time to leave us a nice review. We're happy that your mother was able to benefit from the free funding. :)

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Rated 5 out of 5 stars

Very reliable

I can really recommend RMS energy first hand.They do exactly what they say and are very reliable and very friendly and helpful I was a bit sceptical when they said it's funded but it's covered and put you at ease explain everything to you and keep in contact all the time. Thanks to everyone involved.

May 26, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Thanks for your positive feedback Julie... We appreciate you taking the time to do so. Thanks!

Rated 5 out of 5 stars

Professional tradesman very respectful

Professional tradesman very respectful of property and very friendly. The home improvements were completed to high specification The team that attended to my property were all brilliant thank you and a very big thank you to Andy and Clive.

May 13, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

We're glad you like your new installation. Thanks for the great feedback.... We'll pass it on to our installers :)

Rated 5 out of 5 stars

Great Hard Working Team.

The team were friendly, hard working and very neat and tidy. Everything was tidied up at the end of each day.
It was a pleasure to have them in my flat. And the work was beautifully done.
I would recommend this company to everyone.
Great hard working consiensus team.

April 29, 2025
Unprompted review
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Reply from RMS Energy Solutions LTD

Your review is very much appreciated. Thank you!

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