DC3 fitted by Volvo in Sep 2022. Found last year that the software updates have removed all features ie settings, volume, GPS link. Still records but no options to reset using a memory card on my PC.... See more
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Lots of emails to customer service, lots of suggestions until I eventually just gave up. It never worked for more than a few minutes and would stop for no reason, often switching on when it should ha... See more
Customer service is none existent. Sent several emails and given a logging number saying they will get in touch. Still waiting. Great product but makes you wonder if warranty is worth anything as they... See more
I bought one to use on motorbike, fit and forget. I thought it was working but it missed whole chunks of video or would start as i turned engine off! Yes it really did, lots of videos of car parks... See more
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Company details
Information provided by various external sources
Designed in the UK for commercial and domestic vehicles, RoadHawk manufacture a wide range of high-quality dash cams that capture HD video, audio, GPS and G-Force information. The RoadHawk HD-2 dash cam uses a HDR sensor to give superior low light performance and records in Super HD quality not seen in other HD dash cams. This camera uses Electronic Image Stabilisation to ensure high performance no matter the road conditions.
Contact info
9b Callywith Ind Est. Bodmin, PL31 2RQ, Cornwall
- +44 (0) 1208 269 159
- info@roadhawk.co.uk
- roadhawk.co.uk
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DC3 not responding and no software help
DC3 fitted by Volvo in Sep 2022. Found last year that the software updates have removed all features ie settings, volume, GPS link. Still records but no options to reset using a memory card on my PC. very disappointed to find that TM8 support ended in 2022 just 3 months after installation. Would not recommend anyone to buy a product from this company. Asked if it was possible to reload the original software before the upgrade. Was told ""there is no further support available for this legacy product line.""
Absolute rubbish
Absolute rubbish. DC-4 fitted October 2023 (yes, '23) and here we are in June 2025 and STILL there is no working app.
Appalling.
need a door stop
we looking to see if software updates but from the posts it look like the product is best used as a rock or a projectile. It worked for a short this then keep telling the until was off and could never get it to work
i bought a roadhawk rh210 monitor to…
i bought a roadhawk rh210 monitor to connect to a dvr so as to record the hedgehogs in my garden .
it came with no power supply ,no instructions and no help on the internet , it is only worth trowing away .so much for roadhawk products
Excellent response to s/w problem
My RoadHawk Play software stopped working. I got an immediate acknowledgement to my query and in just a few working days the problem was fixed.
Don’t buy Roadhawk if you use Apple computers
We had a Roadhawk DC3 fitted. However, the Roadhawk Play software will not download to an Apple computer, as the developer of the software is not recognised by Apple. Roadhawk response was to tell us to use a windows device.
If you only have Apple think twice before purchasing a Roadhawk.
Bought a DC-2 a while ago after having…
Bought a DC-2 a while ago after having good experience of the earlier DC-1 and it worked fine with no issues. Found it wasn't recording all of the GPS data recently which I assumed was related to Adobe Flashplayer no longer being supported. Found the Trakm8 support service to be excellent, it took a while but they were patient and persistent and now fully back to full functionality.
Roadhawk RH1 Year 2020 error
Roadhawk RH1
Apart from occasional corrupted file worked well until we entered 2020, date now 7168 days behind the true date, GMT time still correct.
TOTAL WASTE OF MONEY
Very bad customer care, they haven't even reply to my mail where I am saying that I had a crash and looking in the SD card I noticed that ONLY one video on 7 (so about 1o on 7o) was recordered correctly.
Absolutely brilliant the best dash cam…
Absolutely brilliant the best dash cam ever
Superb night vision .
Would like to review with zero stars…
Would like to review with zero stars but can't do that.
Just ended communication with the support department. Seems like i will need to buy a Windows based computer to continue using my Roadhawk camera, as MAC systems are no longer supported.
Cant see any warning of this on the web site.
Poor support.
Had one of these for a couple of years. Tried to use the app and found that it will no longer work with a Mac based system.
Now being told that they no longer support a Mac based system, and need to use Windows.
Not happy.
I bought the Roadhawk HD in 2018
I bought the Roadhawk HD in 2018, it worked perfectly until November 2019 when the date no longer displays correctly. It sets to random month/day with year 2000, 2008, 2034, etc.
Updated to firmware version 1.9, no improvement.
I do not recommend this camera unless this issue is resolved.
Ok, but GPS signal lock poor (due to heated windscreen?)
Bought this as it is the recommended camera for my Volvo S90 due to the intellisafe pod - picture quality is fine, although I found my old Nextbase (which couldnt be used in the S90) had more features in the setup menu.
GPS lock is poor - i have heated windscreen and it warns in the manual it might not work, wish i'd read that before i bought it. My fault for not properly researching and accepting Volvo's recommendation. External antenna available but I've had my cam hardwired in, and I don't fancy having a magnetic antenna on the car roof, and not sure where I can get this permanently wired so it's outside the vehicle with the wire concealed - where would the cable enter the car to reach the dashcam?.
GPS lock actually does light up periodically, but even when it says it has GPS signal, it places me about 30 miles west of my position. Not much use.
Compared to my nextbase, a bit disappointed especially that I need even more cables dangling out of the side of it to fit an antenna, doesnt look very neat as it is, and the wife wont be pleased with cables everywhere on her side...
Reviewed this in June as have two…
Reviewed this in June as have two cameras where date showing is Jan 2008. Emailed trakm8 support asking for solution to problem and received a new firmware bin file with reply. A quick delete old firmware file on SD card, replace with new one and both cameras working as they should again.
Avoid RoadHawk HD Series, Buy A Nextbase!
Have had a Road Hawk HD for 3 years, it worked great, no complaints. Then one day, I removed one of my SD cards to view the footage on my PC as norm. Ever since then it either shows year 2000, 2008 or 2034 on the date stamp and an entirely different time altogether. After months of waiting for some kind of patch, nada! Well I say that, there was a "firmware update" apparently. What that did il never know as It certainly didn't fix the time/date issue that's for sure! I can no longer rely on this camera. Road Hawk you have lost a customer! Choose Nextbase all day long!
Roadhawk DC-2 purchased in April…
Roadhawk DC-2 purchased in April 2015.Has worked very well .. up until now.It has decided that the year is either 2000 , 2008 or 2034.I have formatted the SD card a number of times, put it back in the DC-2 and let the DVR do its thing but to no avail.It obtains a GPS lock but never correct the time/date.
I gave it 4 stars as it has performed very reliably until now.
My 2nd and 3rd roadhawk bullet r+…
My 2nd and 3rd roadhawk bullet r+ developed the same problem , brilliant when working but the mini usb at the base of the camera doesnt like frequent swops with leads eventually seperating the joints at the inside of the unit , at first the back up team were friendly but they are unable to repair the units , I am waiting patiently for my unit to be returned so that i can find someone helpful that can repair one , in the mean time its over to the nextbase ride cam , which unfortunatly doesnt give such a good recording stability
Quality Camera
My personal review of the DC3 is a good one. The camera has always worked for me without any issues, and it is packed with the latest technology and features. My dealings with the dedicated tech team have always had positive outcomes, and they are always very helpful and polite
Terrible customer service and equipment.
The camera initially worked fine but after 6 months I could not connect to the camera.
I called their customer support dept. Who were initially very helpful but that soon changed and they told me I would need a new camera, as there was a hardware issue.
As I purchased the camera through a local installer(who apparently wasn't registered with them) they only gave a 3 month warranty.
Everything these days comes with at least a 12 months manufacturers warranty, regardless of who fitted it!
Avoid this company and their cameras and save yourself a lot of hassle.
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