Roadlok Official Reviews 

536
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for being incredibly easy to install, lightweight, and exceptionally well-built, saving space without requiring heavy chains. Consumers consistently note that the security kit provides great peace of mind, fits smoothly onto their motorcycles, and operates reliably during daily use. Some reviewers were not happy with certain technical components, mentioning frustrating issues such as receiving short bolts or experiencing locks that seized over time despite regular maintenance. People also noted occasional challenges regarding delivery inquiries, finding spare parts, or navigating a slow installation process.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising it as a brilliant security kit that... See more

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the product is easy to... See more

Quality

People report positive experiences with quality, highlighting that the items are incredibly well made,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers noting that the package arrived... See more

Service

Users describe positive interactions with service, highlighting great communication and swift replacements... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent product, it was recommended to me last year by a fellow BMW rider, but my bike didn’t have a radial mounted caliper!. Forward a year and my new R1300GS now has the ROADLOK fitted, quick and... See more

Company replied

Rated 5 out of 5 stars

Straightforward fitting to my motorcycle. Takes a few goes to get used to using it but then becomes second nature. Just remember to leave a bit of leeway to allow room to move back and forth until the... See more

Rated 5 out of 5 stars

I received my disc lock as a suggested gift and the lock has easily met my expectations. It was easy to install and is very well built. I like the fact that it is permanently installed and you only ne... See more

Company replied

Rated 5 out of 5 stars

A superb product that makes “carrying” a lock so easy; just need the key and pin barrel so it’s weight and space saving. Even more importantly it’s easy to fit and use and I can’t topple off my bik... See more

Company replied


Company details

  1. Locksmith
  2. also in
  3. Motorcycle Equipment and Accessories Store

Written by the company

ROADLOK – The #1 in permanent motorcycle security (ART4-certified) Roadlok has been a leading name in premium motorcycle security for over 20 years. Our patented, permanently mounted immobilizer locks the motorcycle directly via the braking system, preventing it from being ridden away — a much safer and more effective solution than traditional chains, cable locks, or easily bypassed alarm systems. Our technology has been tested and proven on hundreds of motorcycles: from cruisers and touring bikes to sport and adventure models. This makes Roadlok one of the most versatile and reliable security solutions on the market. ✔ ART4-certified


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

536 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(536)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Extraordinary customer service

While the product is really simple to install and use, what really brought me here was the customer service.
It is 2024 and after starting a chat on 9:30 PM, I immediately received a person on the other hand which in minutes responded that they will fix my own error and will send some parts after I have order a wrong version! In 2024 I got an actual person not a f***** chatbot. Really cool!!!
Many thanks for the customer service and the product itself is definitely worth the price.

Best wishes,

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Mounting was fairly easy

Mounting was fairly easy, I managed to mount and lock the pin after the first try. The only problem I had was that the bolts had different heads compared to the original ones, so I didn't have the right bit for the torque wrench, anyway, I visited the nearby shop, and everything was solved.

February 5, 2024
Rated 5 out of 5 stars

Great product

Great product! After getting a 3D printed holder for the beakebolt, now it is more convenient to keep it.

July 3, 2023
Rated 5 out of 5 stars

5 stars

Quick delivery and a fantastic product! I have two bikes, each with a roadlok device. Unbeatable security in disk locks

October 19, 2023
Rated 5 out of 5 stars

I purchased a Roadlock a few months ago…

I purchased a Roadlock a few months ago for my Desert X,since then I’ve had a couple of issues which have been sorted quickly and efficiently by Chris whom I’ve been dealing with.
Just wish every company I purchase from was as good as this one.
If anyone is thinking of buying a Roadlok you have no reason to be concerned,the product is far better than a disc lock and really well made.

September 27, 2023
Unprompted review
Rated 4 out of 5 stars

Keep innovating

First and above all: I love the integrated lock on my Motorcycle.
I have mounted it on my BMW R1250GS. My insurance company accepts the quality as sufficient ASK4.

This being said, I think there is room for further innovation:
1. When unlocking, the breakbolt doesn't come out without 'turning' the wheel.
2. Is it possible to design the roadlock in such a way that it isn't necessary to remove the bolt.

Keep on the good work!

September 3, 2023
Rated 4 out of 5 stars

The product itself is very nice but

The product itself is very nice, but
1 you should provide installation instructions in different languages and not only in English
2 you should provide torque and specific spacer to be used for any kind of bike. On the list provided, I can not find Ducati Supersport.

August 30, 2023
Rated 3 out of 5 stars

For a lock of €250,- the delivery in a…

For a lock of €250,- the delivery in a simple box, without a manual is very disapointing.

August 3, 2023
Roadlok Official logo

Reply from Roadlok Official

Hi Bert, Sorry to hear that your experience wasn't what you expected. Both points have been conscious choices we made to combat wasting paper / cardboard. So instead of printing and adding the manual, we add a card with some basic information on the spacers and a link to the digital manual, which you can find here https://www.roadlok.eu/en/downloads-and-documentation
We do ship in the "brown box" (which is white in our case) to avoid putting a box in a box, adding filler materials, etc.
I hope you do enjoy our lock though!
- Taco

Rated 5 out of 5 stars

Very useful product

Very useful product, my lock is always on my bike and I don't have to carry heavy things
The installation can be a bit tricky to find the right size of spacers, but once it's done, it's just a blast!

August 8, 2023
Rated 5 out of 5 stars

Helpful staff

A great response time to help out my lock problem and the person I spoke to was fab .and a new lock was sent to the UK in no time thanks lads .would definitely recommend you 👌 👍 👏

August 6, 2023
Rated 4 out of 5 stars

Looks good, works well.

Product looks good on bike. Works well, easy to operate, much better than the lock it replaces. Selecting the right version was easy. Shipped and received fast.

To get 5 stars:
Manual is outdated. For ex: the spacers are not stamped by size as it suggests. Chart with suggestions does not include newest bikes.

Surface finish of spacers lets rest of awesome product down. Anodized surface of main holder should be more resistant to scratches.

May 29, 2023
Rated 5 out of 5 stars

Great motorbike lock

Good website, quick response to questions.
Very friendly with helping finding the right product for my motorbike and installing

April 30, 2023

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